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Wappi

Brand: Techfly Software Solution

  • 4.2

  • 4 Ratings

  • A WhatsApp marketing software for direct customer communication and engagement.
  • Create, schedule, and manage campaigns from one simple dashboard.
  • Automate replies using AI chatbots for faster responses.
  • Supports multiple agents, integrations, and personalized messaging tools.
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Wappi Software Overview

What is Wappi?

Wappi is a WhatsApp marketing software that can assist businesses in reaching customers via WhatsApp. It enables businesses to make campaigns, maintain contacts, as well as responding to messages using only a single dashboard. Businesses are able to design and plan marketing messages for a specific group or all contacts.

The platform also uses the capabilities of automated chatbots that respond to customer inquiries around the clock. It provides such facilities as template management, custom fields, and support for multiple phone numbers to communicate better. The APIs and webhooks enable users to interconnect the system with other services.

It also has team member access and subscription payment integration. The business software eases businesses' tasks in managing conversations, enhancing customer engagement, and establishing stronger relationships through WhatsApp communication.

Why Choose Wappi?

  • Easy Campaign Management: Building and sending WhatsApp campaigns to specific contacts or groups is easy and can be done through a single, easy, and user-friendly dashboard.
  • Automated Chat Bot Support: In-built chatbots are AI-powered and respond to customers immediately, enabling companies to serve their customers around the clock without human intervention.
  • Multiple Number Support: Have more than one phone number in a single WhatsApp Business account to communicate and manage customer interactions better.
  • Contact Personalization Tools: Custom fields and contact details can be used to deliver specific messages that enhance the level of engagement and response.
  • API and Integration Access: Access other software and services through APIs and webhooks that help in the smooth data exchange and automation of workflow processes.
  • Team Member Access: This enables several team members or agents to handle chats, campaigns, and customer conversations through a single platform.

Wappi Pricing

Wappi pricing is available at INR 499 per month at Techjockey. The pricing system is determined by a number of parameters, such as extra functionality, deployment type, and the overall number of users. For more details about the product, you may call our product team to ask about prices and promotions.

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Wappi Pricing & Plans

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Wappi Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging
    Send messages to multiple contacts simultaneously.
  • icon_check Customizable Templates
    Pre-approved message templates for fast communication.
  • icon_check Auto Replies
    Automatically respond to frequently asked questions.
  • icon_check Rich Media Support
    Send images, videos, documents, and audio.
  • icon_check Scheduled Messaging
    Automate message delivery at a predefined time.
  • icon_check Message Templates
    Use WhatsApp-approved templates for structured messaging.
  • icon_check Broadcast Lists
    Create lists for mass messaging without group limitations.
  • icon_check Preview Mode
    Review messages before sending to ensure accuracy.

Contact Management & Segmentation

  • icon_check Import/Export Contacts
    Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Sync Contacts
    Auto-sync contacts with CRM and business databases.
  • icon_check Contact Tagging & Segmentation
    Group contacts for targeted messaging.
  • icon_check Deduplication
    Detect and merge duplicate contacts automatically.
  • icon_check Blacklist/Unsubscribe
    Manage opt-out requests and block specific users.

Chatbot & Automation

  • icon_check Auto Replies
    Automatically respond to frequently asked questions.
  • icon_check Campaign Scheduling
    Plan and automate messaging campaigns in advance.
  • icon_check Canned Responses
    Use saved replies for quick and consistent responses.
  • icon_check Automatic Retry
    Resend messages if delivery fails initially.
  • icon_check Drip Campaigns
    Schedule sequential messages for lead nurturing.
  • icon_check Workflow Automation
    Set rule-based triggers for messaging actions.
  • icon_check Automated Follow-Ups
    Send reminders or additional messages based on user response.
  • icon_check Hybrid Mode
    Combine chatbot and human agent responses.
  • icon_check Recurring Messaging
    Schedule periodic messages for regular updates.

AI Features

  • icon_check Auto-Responders
    AI-driven replies to enhance response efficiency.
  • icon_check AI Sentiment Analysis
    Detect and analyze customer emotions in messages.
  • icon_check Predictive Analytics
    Use AI to forecast user behavior and engagement.
  • icon_check Lead Qualification
    AI-based lead scoring to identify high-potential prospects.
  • icon_check AI Chatbots
    Automate conversations using Natural Language Processing (NLP).

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications
    Get instant alerts for new messages and updates.
  • icon_check Shared Inbox
    Unified inbox for team-based message handling.
  • icon_check Unlimited Agents
    Allow multiple agents to manage conversations.
  • icon_check Live Agent Support
    Enable human assistance for complex queries.
  • icon_check Internal Notes
    Add private comments within conversations.
  • icon_check Chat Transfer
    Seamlessly transfer chats between agents.

Integrations

  • icon_check WhatsApp Business API
    Secure API for automated and bulk messaging.
  • icon_check API Integration
    Connect with various business applications via API.
  • icon_check OpenAI Integration
    AI-powered content suggestions and chat automation.
  • icon_check E-Commerce Platforms
    Integrate with Shopify, WooCommerce, and Magento.
  • icon_check CRM Integration
    Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check Webhooks Integration
    Enable real-time updates with third-party tools.
  • icon_check Chatbot Integration
    Enhance automation with AI-driven chatbot support.
  • icon_check ERP Integration
    Synchronize with enterprise resource planning systems.
  • icon_check Payment Gateway Integration
    Enable payments within WhatsApp conversations.
  • icon_check Third Party Integrations
    Connect with marketing, analytics, and CRM tools.
  • icon_check TallyPrime Integration
    Link WhatsApp messages with accounting software.
  • icon_check E-Signatures
    Collect legally binding electronic signatures.

Analytics & Reporting

  • icon_check Campaign Performance
    Analyze the success of marketing campaigns.
  • icon_check Delivery & Read Reports
    Track message delivery and open status.
  • icon_check Engagement Metrics
    Measure click-through rates and response times.
  • icon_check Real Time Dashboards
    Get live updates on chat and campaign performance.
  • icon_check Conversion Tracking
    Monitor leads and customer actions post-message.
  • icon_check Agent Performance Metrics
    Assess agent response times and efficiency.

Security & Compliance

  • icon_check GDPR & CCPA Compliance
    Ensure data protection and regulatory adherence.
  • icon_check Data Encryption
    Secure messages with end-to-end encryption.
  • icon_check API Rate Limiting
    Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering
    Detect and filter spam or suspicious messages.
  • icon_check Role-Based Access Control (RBAC)
    Define user roles and access permissions.
  • icon_check Audit Logs
    Maintain records of system and user activities.
  • icon_check Data Retention
    Manage data storage and deletion policies.
  • icon_check Opt-In/Opt-Out Management
    Ensure compliance with user consent rules.
  • icon_check Audit Trail
    Track and review system actions for compliance.
  • icon_check IP Whitelisting
    Restrict access to authorized IP addresses only.

Wappi Specifications

Supported Platforms
Windows Windows
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
SMBs SMEs MSMBs
Language
English

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Wappi Review

4.2

Out of 5

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Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4
  • Value for Money 4.7
  • Ease of Use 4.3
  • Customer Support 3.7

95% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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Articles for Wappi

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What is Wappi?

It is a WhatsApp marketing software that assists companies in sending messages, controlling campaigns, and automating customer communication without any hassle.

How much does Wappi cost?

Wappi pricing is available at INR 499 per month at Techjockey.

What is Wappi used for?

WhatsApp can be integrated with other systems by using WAAPI, and therefore, businesses can send messages automatically.

How does Wappi work?

It integrates with WhatsApp Business, allowing users to add contacts, launch campaigns, and automatically respond with chatbots.

Is there a free trial available?

Free trial availability depends on current offers, so users should check the official website for details.

Who uses Wappi?

It is used by small businesses, marketers, online shops, and service providers to maintain conversations with customers and promote them.

Can I manage multiple team members?

Yes, it enables several agents to use the platform and manage the chats using a single shared dashboard.

Does Wappi support automated chat replies?

Yes, it has AI-enabled chatbots that can respond to customer messages at any given time of the day.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.