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betterChat

Brand: Maxmite global Pvt. Ltd.

  • 4.6

  • 5 Ratings

Maximize your WhatsApp marketing campaigns with BetterChat's powerful features, including automated messaging, personalized broadcasts, and detailed analytics.

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₹4,548 excl.GST
₹ 5,367 incl. GST

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betterChat Software Overview

What is BetterChat Software?

BetterChat is a powerful tool designed to elevate your eCommerce business by leveraging the potential of WhatsApp for marketing, sales, and customer support. The platform allows you to utilize WhatsApp as a marketing channel to promote your products and services, engage with your target audience, and drive conversions. You can connect with potential customers through personalized messages, product recommendations, and exclusive offers.

It enables direct sales transactions by allowing customers to make purchases, place orders, and process payments directly within the WhatsApp platform. The platform allows you to create customized workflows and responses based on customer interactions. You can set up automated messages, provide quick replies, and send relevant information based on customer preferences and behaviors.

The WhatsApp marketing software provides detailed analytics and insights into your WhatsApp marketing and customer support efforts. You can track metrics such as message open rates, click-through rates, and conversion rates to assess the effectiveness of your campaigns.

Why Choose BetterChat?

  • Personalized Messaging: The WhatsApp marketing tool allows you to customize messages with customer names, order details, and other relevant information.
  • Marketing Campaigns: It enables you to design and execute targeted marketing campaigns using WhatsApp to reach a wide audience and drive conversions.
  • Order Updates: The software provides real-time order updates to customers via WhatsApp to keep them informed about their purchases.
  • Customer Segmentation: The marketing system allows you to segment customers based on their preferences, purchase history, and behaviour for targeted messaging.
  • Automated Responses: To ensure prompt and consistent customer communication, you can set up automated responses for common queries and FAQs.
  • Feedback Collection: The platform lets you gather customer feedback and reviews through WhatsApp to gain valuable insights to improve products and services.

Benefits of BetterChat WhatsApp Marketing Software

  • The WhatsApp marketing tool allows customers to schedule appointments or book services through WhatsApp.
  • It allows you to send broadcast messages to a selected customer group to promote new offers, updates, or announcements.
  • The marketing system allows you to conduct surveys and polls through WhatsApp to gather valuable customer insights and opinions.
  • It allows you to track and analyze the performance of WhatsApp marketing campaigns by measuring metrics like open rates, click-through rates, and conversion rates.
  • You can integrate your WhatsApp business account with social media platforms to engage and connect with your brand across multiple channels.

Pricing of BetterChat WhatsApp Marketing Software

BetterChat WhatsApp marketing system pricing starts at INR 4,548 at techjockey.com.

The overall pricing model is based on different factors such as personalization, extra features required, total users, and the deployment type. Please feel free to request a call from our product experts if you want to learn more about our subscription plans or premium package deals.

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Maxmite global Pvt. Ltd. Company Details

Founded Year:  2017

Maxmite is your number one source for web development innovations and online solutions. Since 2017, we've provided businesses and individuals with a wide range of services, actively listening to their needs and customizing our work to their unique circumstances.

Director/Founders Maxmite global Pvt. Ltd.
Company Size 1-100 Employees

betterChat Pricing & Plans

Starter(Rs.379/- Per month)

Calculated Price

₹ 4548 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Yearly

      Yearly
      Yearly

Key Features

  • Additional user Rs.249/- Per Month

  • Complimentary Agent/User

  • Essential Conversation Tools

  • Streamlined Segmentation/Campaign

  • WhatsApp Integration

  • Bot Building Made Easy

  • Collaborative Team Inbox for WhatsApp

  • Developer APIs Access

  • Optimized Performance

Advanced (Rs. 749/- Per month)

Calculated Price

₹ 8988 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Yearly

      Yearly
      Yearly

Key Features

  • Additional user Rs.499/- Per Month

  • Up to 6 Included Agents/Users

  • Critical Conversation Tools

  • Sophisticated Segmentation/Campaign

  • Assisted Onboarding with Dedicated Account Manager

  • Advanced Bot Builder with Connectors

  • Versatile Integration Options

  • Versatile Integration Options

  • Comprehensive Messaging API

betterChat Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging
    Send messages to multiple contacts simultaneously.
  • icon_check Auto Replies
    Automatically respond to frequently asked questions.
  • icon_check Scheduled Messaging
    Automate message delivery at a predefined time.
  • icon_check Preview Mode
    Review messages before sending to ensure accuracy.
  • icon_check Message Templates
    Use WhatsApp-approved templates for structured messaging.
  • icon_check Customizable Templates
    Pre-approved message templates for fast communication.
  • icon_check Rich Media Support
    Send images, videos, documents, and audio.
  • icon_check Broadcast Lists
    Create lists for mass messaging without group limitations.

Contact Management & Segmentation

  • icon_check Import/Export Contacts
    Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Sync Contacts
    Auto-sync contacts with CRM and business databases.
  • icon_check Contact Tagging & Segmentation
    Group contacts for targeted messaging.
  • icon_check Deduplication
    Detect and merge duplicate contacts automatically.
  • icon_check Blacklist/Unsubscribe
    Manage opt-out requests and block specific users.

Chatbot & Automation

  • icon_check Auto Replies
    Automatically respond to frequently asked questions.
  • icon_check Automated Follow-Ups
    Send reminders or additional messages based on user response.
  • icon_check Campaign Scheduling
    Plan and automate messaging campaigns in advance.
  • icon_check Automatic Retry
    Resend messages if delivery fails initially.
  • icon_check Canned Responses
    Use saved replies for quick and consistent responses.
  • icon_check Drip Campaigns
    Schedule sequential messages for lead nurturing.
  • icon_check Workflow Automation
    Set rule-based triggers for messaging actions.
  • icon_check Hybrid Mode
    Combine chatbot and human agent responses.
  • icon_check Recurring Messaging
    Schedule periodic messages for regular updates.

AI Features

  • icon_check Lead Qualification
    AI-based lead scoring to identify high-potential prospects.
  • icon_check AI Chatbots
    Automate conversations using Natural Language Processing (NLP).
  • icon_check AI Sentiment Analysis
    Detect and analyze customer emotions in messages.
  • icon_check Predictive Analytics
    Use AI to forecast user behavior and engagement.
  • icon_check Auto-Responders
    AI-driven replies to enhance response efficiency.

Multi-Agent & Team Collaboration

  • icon_check Shared Inbox
    Unified inbox for team-based message handling.
  • icon_check Internal Notes
    Add private comments within conversations.
  • icon_check Unlimited Agents
    Allow multiple agents to manage conversations.
  • icon_check Live Agent Support
    Enable human assistance for complex queries.
  • icon_check Chat Transfer
    Seamlessly transfer chats between agents.
  • icon_check Alerts & Notifications
    Get instant alerts for new messages and updates.

Integrations

  • icon_check CRM Integration
    Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check API Integration
    Connect with various business applications via API.
  • icon_check Third Party Integrations
    Connect with marketing, analytics, and CRM tools.
  • icon_check WhatsApp Business API
    Secure API for automated and bulk messaging.
  • icon_check E-Commerce Platforms
    Integrate with Shopify, WooCommerce, and Magento.
  • icon_check OpenAI Integration
    AI-powered content suggestions and chat automation.
  • icon_check Webhooks Integration
    Enable real-time updates with third-party tools.
  • icon_check Chatbot Integration
    Enhance automation with AI-driven chatbot support.
  • icon_check ERP Integration
    Synchronize with enterprise resource planning systems.
  • icon_check Payment Gateway Integration
    Enable payments within WhatsApp conversations.
  • icon_check TallyPrime Integration
    Link WhatsApp messages with accounting software.
  • icon_check E-Signatures
    Collect legally binding electronic signatures.

Analytics & Reporting

  • icon_check Campaign Performance
    Analyze the success of marketing campaigns.
  • icon_check Delivery & Read Reports
    Track message delivery and open status.
  • icon_check Engagement Metrics
    Measure click-through rates and response times.
  • icon_check Conversion Tracking
    Monitor leads and customer actions post-message.
  • icon_check Real Time Dashboards
    Get live updates on chat and campaign performance.
  • icon_check Agent Performance Metrics
    Assess agent response times and efficiency.

Security & Compliance

  • icon_check Opt-In/Opt-Out Management
    Ensure compliance with user consent rules.
  • icon_check GDPR & CCPA Compliance
    Ensure data protection and regulatory adherence.
  • icon_check Data Encryption
    Secure messages with end-to-end encryption.
  • icon_check API Rate Limiting
    Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering
    Detect and filter spam or suspicious messages.
  • icon_check Role-Based Access Control (RBAC)
    Define user roles and access permissions.
  • icon_check Audit Logs
    Maintain records of system and user activities.
  • icon_check Data Retention
    Manage data storage and deletion policies.
  • icon_check Audit Trail
    Track and review system actions for compliance.
  • icon_check IP Whitelisting
    Restrict access to authorized IP addresses only.

Others

  • icon_check Campaign Builder
  • icon_check Call Recording
betterChat Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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betterChat Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Documentation Videos
AI Features
AI Integrated

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betterChat Review

4.6

Out of 5

img

Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4.4
  • Value for Money 4.5
  • Ease of Use 4.7
  • Customer Support 4.8

92% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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Which operating system does the BetterChat Software Support?

BetterChat software is compatible with Windows and macOS operating systems.

Is there any BetterChat App?

BetterChat app is unavailable on Android and iOS devices.

What is the deployment type of the BetterChat Software?

BetterChat system supports cloud-based deployment.

How much does the BetterChat cost?

BetterChat pricing starts from INR 4548 at techjockey.com.

Who are the potential users of the BetterChat?

BetterChat can be used by small businesses, e-commerce platforms, marketing agencies, and entrepreneurs looking to reach their target audience effectively.

Is there any free trial or demo for BetterChat?

BetterChat software demo is available for free with techjockey.com.

Is the BetterChat Free?

BetterChat does not offer a free trial.

How can you download the BetterChat?

BetterChat is a cloud-based software. So, download the installation file on your system and open the Setup Wizard to get started.

How does BetterChat work?

BetterChat is a powerful WhatsApp marketing software that helps businesses boost their eCommerce revenue by leveraging WhatsApp for marketing, sales, and customer support. It enables effective customer retention and fosters long-term relationships, ultimately driving business growth.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.