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Bonvoice IVR Software

Brand: Bonvoice Solutions Private Limited

  • 4.6

  • 3 Ratings

BONVOICE IVR Software streamlines customer interactions with its intuitive interactive voice response system, offering personalized self-service options and seamless call routing.

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Starting Price
₹1,499 excl.GST
₹ 1,769 incl. GST

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Bonvoice IVR Software Overview

What is BONVOICE IVR Software?

Bonvoice IVR Software leverages cutting-edge DTMF input technology to automate customer interactions through prerecorded voice messages and text-to-speech capabilities. With Bonvoice IVR, businesses can seamlessly engage with callers, efficiently route calls to agents, and empower callers to easily connect with the best agent or department. You can effortlessly gather valuable insights about your clientele's demographics and shopping tendencies through the IVR Software market research surveys. It will help you gain valuable data with minimal effort and expense.

Users can utilize state-of-the-art IVR technology to determine the caller's intent and provide customized menu selections based on past interactions, ensuring a personalized and streamlined user experience. You can connect many callers to the appropriate departments and agents simultaneously, even during peak hours. Users can benefit from intelligent call routing to efficiently manage call volume and enhance customer satisfaction.

It will help you gain comprehensive insights into call interactions by automatically recording and saving customer interactions in the cloud. Analyze incoming, missed, and outgoing calls for each division, enabling informed decision-making and improved performance. It provides callers with the convenience of self-service options such as leaving messages, asking questions, or scheduling appointments through prerecorded messages.

Why Choose BONVOICE IVR Software?

Bonvoice IVR Software is a valuable tool for many businesses and industries that aim to enhance customer interactions and streamline operations. Call centers and customer support departments can significantly benefit from Bonvoice IVR Software as it automates customer assistance, reduces call wait times, and improves overall efficiency. The software's ability to deduce caller intent and provide personalized menu selections ensures a seamless and tailored user experience, leading to increased customer satisfaction.

That's not all businesses conducting market research surveys can leverage Bonvoice IVR Software to gather valuable insights about their target audience. Additionally, businesses experiencing high call volumes and requiring intelligent call routing will find Bonvoice IVR Software invaluable. It ensures that calls are routed to the appropriate departments and agents, optimizing resource allocation, and improving response times, even during peak hours.

Benefits of BONVOICE IVR Software

  • Streamline customer interactions and enhance efficiency, automating interactions through pre-recorded voice messages and text-to-speech technology.
  • Improve user interaction with state-of-the-art IVR technology, reducing caller intent and providing personalized menu selections based on past interactions.
  • Enhance call routing intelligence, easily connecting callers to the proper departments and agents, even during peak hours.
  • Gain valuable insights through in-call recording and reports, examining call data, and improving division performance.
  • Automate customer assistance with self-service options, allowing callers to leave messages, ask questions, and make appointments for an enhanced customer experience.
  • Improve brand recognition by providing callers access to experts based on their choices, meeting customer needs, and building strong brand loyalty.

BONVOICE IVR Software Pricing

BONVOICE IVR Software pricing starts at INR 1,499 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and total users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Bonvoice Solutions Private Limited Company Details

Founded Year:  2018

Bonvoice was founded in 2018 as a customer engagement solutions provider (CESP) for enterprises.

Director/Founders FEROZ MUJEEB REHMAN
Company Size 1-100 Employees

Bonvoice IVR Software Pricing & Plans

User Based

Calculated Price

1499 Exclusive of all taxes
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • 1-Users

  • Unlimited Channel line

  • CRM integrations

  • Call recordings

  • Unlimited Incoming calls

Standard

Calculated Price

3000 Exclusive of all taxes
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • 10-Users

  • 3 Channel line

  • CRM integrations

  • Call recordings

  • Unlimited Incoming calls

Bonvoice IVR Software Features

  • icon_check In-Call Recording & Reports
    Automatically record and save customer interactions for comprehensive insights and analysis.
  • icon_check Automation with Customer Assistance
    Provide self-service options for callers, improving their experience and streamlining processes.
  • icon_check CRM Integration
    Seamlessly integrate Bonvoice IVR Software with your CRM system for enhanced customer management.
  • icon_check Dashboards
    Get a centralized view of key metrics and data to monitor and optimize your IVR system's performance.
  • icon_check Seamless CRM Integration
    Connects with tools like Zoho, HubSpot, and Salesforce to provide instant caller data pop-ups and automated call logging now.
  • icon_check Call Recording
    Captures and securely stores every inbound and outbound conversation in the cloud for quality audits and training purposes.
  • icon_check Real-Time Admin Dashboard
    Offers a live visual summary of active calls, missed alerts, and agent availability to help managers make quick decisions fast.
  • icon_check WhatsApp Business API
    Unifies your communication by managing WhatsApp chats, automated alerts, and voice calls from a single centralized platform.
  • icon_check AI Sentiment Analysis
    Analyzes the caller's tone and mood during a conversation to provide agents with real-time cues for personalized interaction.
  • icon_check Comprehensive Call Reports
    Generates detailed daily analytics on call volumes, durations, and agent performance in professional PDF or Excel formats now.
  • icon_check Voice Broadcast
    Reaches thousands of customers instantly by sending pre-recorded voice messages for promotions, reminders, or urgent alerts.
  • icon_check Skill-Based Distribution
    Distributes incoming calls to agents based on their specific expertise, ensuring customers always talk to a qualified expert.
  • icon_check Mobile App Connectivity
    Enables remote teams to make and receive business calls on their smartphones while maintaining a professional office number.
  • icon_check Market Research Surveys
    Conduct surveys to gather valuable insights into customer demographics and shopping tendencies.
  • icon_check Improved User Interaction
    Utilize advanced IVR technology to understand caller intent and provide tailored menu selections.
  • icon_check Call Routing Intelligence
    Efficiently route calls to the appropriate departments and agents, even during high call volumes.
Bonvoice IVR Software Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Bonvoice IVR Software Specification

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile Tablet Tablet
Deployment
Web-Based Web-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Phone Email Communities
Language
English
Integration
API Integration
Training Resources
Videos

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Bonvoice IVR Software Review

4.6

Out of 5

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Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 4.6
  • Value for Money 4.3
  • Ease of Use 4.5
  • Customer Support 5

90% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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Which operating system does BONVOICE IVR Software Support?

BONVOICE IVR software is compatible with Windows and macOS operating systems.

Is there any BONVOICE IVR App?

BONVOICE IVR app is unavailable on Android and iOS devices.

What is the deployment type of the BONVOICE IVR Software?

BONVOICE IVR Software supports cloud-based deployment.

How much does BONVOICE IVR Software Cost?

BONVOICE IVR Software pricing starts from INR 1,499 at techjockey.com.

Who are the potential users of BONVOICE IVR Software?

BONVOICE IVR Software can be used by organizations of all sizes, empowering them to enhance customer service, streamline operations, and optimize communication with clients, customers, and stakeholders.

Is there any free trial or demo for BONVOICE IVR Software?

BONVOICE IVR software demo is available for free with techjockey.com.?

Is BONVOICE IVR Software Free?

BONVOICE IVR Software does not offer a free trial.

How can you download BONVOICE IVR Software?

BONVOICE IVR software is a cloud-based platform. So, download the installation file on your system and open the Setup Wizard to get started.

How does BONVOICE IVR Work?

BONVOICE is an IVR software that utilizes DTMF inputs for customer interactions. With pre-recorded voice messages and text-to-speech technology, businesses can automate customer interactions effectively.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.