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Vepaar

Brand: 7Span Internet Pvt. Ltd.

  • 4.2

  • 6 Ratings

Vepaar is an all-in-one business management tool that helps e-commerce businesses manage customer interactions, sales, and inventory primarily through WhatsApp.

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Vepaar Software Overview

What is Vepaar?

Vepaar is an all-in-one business management software that focuses on enhancing e-commerce operations through WhatsApp. It provides tools for managing customer relationships, allowing businesses to create customer profiles, send personalized messages, and track interactions. Vepaar also enables users to set up an online store where they can manage inventory, process orders, and offer various payment options.

One of its standout features is the WhatsApp CRM, which helps businesses streamline communication and automate responses. Additionally, this WhatsApp marketing software includes functionalities like sales funnels, ticket management, and the ability to conduct polls for customer feedback. The platform is designed to be user-friendly, making it accessible even for those without technical expertise.

Why Choose Vepaar Software?

  • WhatsApp Integration: It transforms WhatsApp into a powerful CRM, allowing businesses to manage customer interactions directly within the app.
  • No-Code E-commerce Setup: Users can easily create and manage their online store without needing technical skills, making it accessible for everyone.
  • Comprehensive Inventory Management: The platform allows for effective tracking of stock levels, ensuring businesses can manage their inventory efficiently.
  • Multiple Payment Options: It supports various payment gateways, providing customers with flexible payment choices at checkout.
  • Custom Branding: Users can create a personalized online store with custom domains and branding options, enhancing their business identity.
  • Customer Feedback Tools: It allows businesses to collect customer feedback through polls, aiding in product and service improvements.
  • User-Friendly Interface: The platform is designed to be intuitive, enabling users to navigate easily and manage their operations effectively.

Benefits of Vepaar Software

  • WhatsApp Link Generation: Users can create shareable WhatsApp links for easy customer communication, enhancing engagement.
  • Sales Funnel Management: It allows businesses to create and manage sales funnels, helping convert leads into customers efficiently.
  • Poll Creation for Feedback: The software enables users to create polls via WhatsApp to gather customer feedback, aiding in product improvement.
  • Customizable Checkout Pages: Businesses can design personalized checkout experiences, optimizing the purchasing process for customers.
  • Support for Variable and Digital Products: It facilitates selling products with variations and digital goods like eBooks, expanding sales opportunities.
  • AutoSave Chat Feature: This feature syncs WhatsApp chats automatically, allowing users to access past conversations easily.
  • Ticket Management System: It includes a ticketing system for managing customer inquiries and support requests efficiently.
  • Comprehensive Activity Tracking: Users can track customer interactions and activities, providing insights that help improve service quality.

Pricing of Vepaar

Vepaar price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Vepaar Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging
    Send messages to multiple contacts simultaneously.
  • icon_check Auto Replies
    Automatically respond to frequently asked questions.
  • icon_check Rich Media Support
    Send images, videos, documents, and audio.
  • icon_check Customizable Templates
    Pre-approved message templates for fast communication.
  • icon_check Message Templates
    Use WhatsApp-approved templates for structured messaging.
  • icon_check Scheduled Messaging
    Automate message delivery at a predefined time.
  • icon_check Preview Mode
    Review messages before sending to ensure accuracy.
  • icon_check Broadcast Lists
    Create lists for mass messaging without group limitations.

Contact Management & Segmentation

  • icon_check Sync Contacts
    Auto-sync contacts with CRM and business databases.
  • icon_check Import/Export Contacts
    Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Contact Tagging & Segmentation
    Group contacts for targeted messaging.
  • icon_check Deduplication
    Detect and merge duplicate contacts automatically.
  • icon_check Blacklist/Unsubscribe
    Manage opt-out requests and block specific users.

Chatbot & Automation

  • icon_check Auto Replies
    Automatically respond to frequently asked questions.
  • icon_check Canned Responses
    Use saved replies for quick and consistent responses.
  • icon_check Automatic Retry
    Resend messages if delivery fails initially.
  • icon_check Drip Campaigns
    Schedule sequential messages for lead nurturing.
  • icon_check Campaign Scheduling
    Plan and automate messaging campaigns in advance.
  • icon_check Workflow Automation
    Set rule-based triggers for messaging actions.
  • icon_check Automated Follow-Ups
    Send reminders or additional messages based on user response.
  • icon_check Hybrid Mode
    Combine chatbot and human agent responses.
  • icon_check Recurring Messaging
    Schedule periodic messages for regular updates.

AI Features

  • icon_check Lead Qualification
    AI-based lead scoring to identify high-potential prospects.
  • icon_check Auto-Responders
    AI-driven replies to enhance response efficiency.
  • icon_check AI Sentiment Analysis
    Detect and analyze customer emotions in messages.
  • icon_check Predictive Analytics
    Use AI to forecast user behavior and engagement.
  • icon_check AI Chatbots
    Automate conversations using Natural Language Processing (NLP).

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications
    Get instant alerts for new messages and updates.
  • icon_check Internal Notes
    Add private comments within conversations.
  • icon_check Live Agent Support
    Enable human assistance for complex queries.
  • icon_check Shared Inbox
    Unified inbox for team-based message handling.
  • icon_check Unlimited Agents
    Allow multiple agents to manage conversations.
  • icon_check Chat Transfer
    Seamlessly transfer chats between agents.

Integrations

  • icon_check CRM Integration
    Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check Third Party Integrations
    Connect with marketing, analytics, and CRM tools.
  • icon_check Payment Gateway Integration
    Enable payments within WhatsApp conversations.
  • icon_check WhatsApp Business API
    Secure API for automated and bulk messaging.
  • icon_check E-Commerce Platforms
    Integrate with Shopify, WooCommerce, and Magento.
  • icon_check OpenAI Integration
    AI-powered content suggestions and chat automation.
  • icon_check Webhooks Integration
    Enable real-time updates with third-party tools.
  • icon_check API Integration
    Connect with various business applications via API.
  • icon_check Chatbot Integration
    Enhance automation with AI-driven chatbot support.
  • icon_check ERP Integration
    Synchronize with enterprise resource planning systems.
  • icon_check TallyPrime Integration
    Link WhatsApp messages with accounting software.
  • icon_check E-Signatures
    Collect legally binding electronic signatures.

Analytics & Reporting

  • icon_check Real Time Dashboards
    Get live updates on chat and campaign performance.
  • icon_check Conversion Tracking
    Monitor leads and customer actions post-message.
  • icon_check Delivery & Read Reports
    Track message delivery and open status.
  • icon_check Engagement Metrics
    Measure click-through rates and response times.
  • icon_check Campaign Performance
    Analyze the success of marketing campaigns.
  • icon_check Agent Performance Metrics
    Assess agent response times and efficiency.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC)
    Define user roles and access permissions.
  • icon_check GDPR & CCPA Compliance
    Ensure data protection and regulatory adherence.
  • icon_check Data Encryption
    Secure messages with end-to-end encryption.
  • icon_check API Rate Limiting
    Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering
    Detect and filter spam or suspicious messages.
  • icon_check Audit Logs
    Maintain records of system and user activities.
  • icon_check Data Retention
    Manage data storage and deletion policies.
  • icon_check Opt-In/Opt-Out Management
    Ensure compliance with user consent rules.
  • icon_check Audit Trail
    Track and review system actions for compliance.
  • icon_check IP Whitelisting
    Restrict access to authorized IP addresses only.

Others

  • icon_check Customer Activity Tracking
  • icon_check Lead Generation
  • icon_check WhatsApp Store Integration
  • icon_check Polls & Surveys
  • icon_check Product Catalog Integration
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Vepaar Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
Education Retail E-Commerce Tours and Travels Fashion Restaurant Bakery Ice-Cream Parlour Dairy Laundry & Dry Cleaning
Business Specific
All Businesses
Business Size
SMBs SMEs MSMBs
Language
English

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Vepaar Review

4.2

Out of 5

img

Overall Rating

Based on
6 Verified Ratings

Rating Breakdown

  • Features 4.1
  • Value for Money 4.0
  • Ease of Use 4.1
  • Customer Support 4.4

90% Recommend this Product

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Articles for Vepaar

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How to use Vepaar?

First, sign up on the Vepaar platform and set up your business profile with a connected WhatsApp account. After that, you can begin creating campaigns, sending mass messages, and even starting to automate replies.

Is Vepaar free?

Yes, Vepaar can be used free, however with limited features and functionalities.

Who uses Vepaar?

Small and medium-sized businesses majorly use Vepaar for their marketing and communication purposes.

How Vepaar works?

Vepaar allows integration with WhatsApp in terms of bulk messaging, automation of reply to responses, and performance tracking.

What is the cost of Vepaar Software?

Vepaar pricing details are available upon request at techjockey.com.

Is there a mobile app available for Vepaar Software?

No, Vepaar has no mobile app available.

Which operating systems are supported by Vepaar Software?

Vepaar Software supports Ubuntu, Windows, and Linux systems.

Does Vepaar Software offer a free trial?

Yes, Vepaar Software offers a free trial for new users to explore its features.

Is a free demo available for Vepaar Software?

Yes, a free demo is available for Vepaar software, allowing potential users to explore its features before committing.

Is Vepaar Software available for free?

Vepaar offers a free plan with basic features, along with paid plans for advanced functionalities.

Vepaar Questions

Q:

Does Vepaar offer chatbot functionality?

Subrat Das Gupta Dec 19, 2024
A:

Yes, Vepaar provides chatbot functionality that can automate customer interaction and provides fast, efficient responses to frequent queries. The chatbot can be programmed for various tasks, such as answering frequently asked questions, processing orders, providing product recommendations, and more. This will improve customer service through instant response 24/7 and also reduce human intervention in routine queries. It can be integrated with WhatsApp, which ensures smooth communication.

mukesh garg Dec 21, 2024
Q:

Can Vepaar send automated messages on WhatsApp?

Rajdeep Mahajan Dec 19, 2024
A:

Yes, Vepaar supports automation for WhatsApp messages. You can have automated notifications for different events like order confirmations, shipping updates, appointment reminders, and promotional offers. It really helps businesses interact with their customers in real time, and it saves time for manually managing repetitive tasks on communication. This means you can ensure your customers receive the right information at the right time without delay.

Dhirendra Kumar Dec 22, 2024
Q:

How does Vepaar help manage customer contacts?

Dhiraj Das Dec 19, 2024
A:

Vepaar helps in various ways:

  • Vepaar provides tools for organizing and managing customer contact in a central database.
  • You can filter contacts on the basis of purchase behavior, location, and the history of interactions with which you can customize your communications.
  • This will help companies to interact with customers better and more efficiently, ensuring better retention.
  • Vepaar also facilitates easy follow-ups, order status, and personalized communication through WhatsApp, email, and many other channels.
ashutosh kumar Dec 23, 2024
Q:

How can I sync Vepaar with my existing CRM?

shubham apurwa Dec 19, 2024
A:

Here are some instructions to sync Vepaas with your existing CRM:

  • The CRM integration on Vepaar helps one have their current CRM synchronized.
  • This integrates customers' details with their preferences concerning the mode of contact and previous purchase history so that it appears in a singular location.
  • Syncing Vepaar with the current CRM is a necessity in that you get recorded, in an easily retrievable manner, all engagements be it in WhatsApp, via email or social media.
  • This has a basis for personalization for enhanced sales support operations.
Naveen Dec 21, 2024
A:

Yes, Vepaar allows you to connect your email and other social media platforms, like Instagram, Facebook, etc. to your account. This makes it easier to interact with customers through multiple channels from one platform. Integrating your email allows you to manage customer communications, newsletters, and promotions. You can also share product updates and promotions directly from the app, which will help ensure that your messaging is consistent across all your marketing channels.

Parveen Pandey Dec 22, 2024
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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.