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CRM Trail opicon

By : Dial ERP Technologies Ltd.

4.7 ( 5 reviews )
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CRM Trail Reviews & Ratings

Check out CRM Trail reviews by verified users. Discover what businesses are saying about CRM Trail on Techjockey.


92%

Have recommended this product

Overall Score

4.7/5
Based on 5 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

CRM Trail Pros and Cons

Pros

pros_icon “Super intuitive and powerful! The automation tools alone have saved my sales team countless hours. Integration with our marketing platform was seamless too. Highly recommended” Shivani - Apr 17, 2025

pros_icon “Automates lead capture and distribution, great for team collaboration, real-time notifications keep everyone informed, sales funnel visualization is very helpful.” Sundar - Jan 28, 2025

Cons

cons_icon “The reporting features could be more robust, and integrating it with some of our other software took a little tweaking.” Sundar - Jan 28, 2025

CRM Trail User Reviews ( 5 )

MS

Manish Solanki

Verified reviewer:linkedin_verify

Founder, Manufacturing

2-100 Employees

Reviewed on: Apr 15, 2025

5/5

“Best CRM Software for Sales purpose and we can manage leads effectively and efficiently”

CRM Trail is a powerful and easy-to-use tool for managing leads and sales. It helps you capture leads from many sources and track every step, from follow-ups to conversions. You can send emails, WhatsApp messages, or SMS right from the app and even set up automatic follow-ups. It reminds you of calls or meetings, logs all interactions, and shows your sales pipeline in a clear, drag-and-drop view. The system can also assign leads automatically, based on your team’s skills. With secure data storage, customizable workflows, and detailed reports, CRM Trail helps boost your sales and keep everything organized on the go.

Pros :

Cons :

Reason to switch : CRM Trail helps perform tasks more efficiently by organizing everything in one place. Here’s how it helps: Lead management: It captures leads from multiple sources and keeps them organized with tags, custom fields, and priorities. No more messy spreadsheets. Communication made easy: You can send emails, WhatsApp messages, and SMS directly from the CRM, so you don’t need to switch between apps. Smart reminders: It reminds you about calls, meetings, and follow-ups so you don’t miss important interactions. Automation: Follow-ups and lead assignments can be automated, which saves time and reduces manual work. Clear sales view: The drag-and-drop pipeline gives a clear view of where each deal stands.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
S

shivani

Verified reviewer:linkedin_verify

Human Resources, Dairy

2-100 Employees

Reviewed on: Apr 17, 2025

5/5

“Super intuitive and powerful”

Pros :

Cons :

Switched from : Agile CRM (Trial Version)

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
A

Aditya

Verified reviewer:linkedin_verify

Manager, Manufacturing

2-100 Employees

Reviewed on: Apr 15, 2025

5/5

“CRM TRAIL FROM DIAL ERP.”

I am using the CRM Trail solution since last 6 months. It was recommended to me by a friend from the manufacturing industry who has been using it since last few years. It is one of the best solutions available for the price. Do try it.

Pros :

Cons :

Switched from : Webcrm

Reason to switch : Not that satisfied with the solution.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

9/10
N

Neha

Verified reviewer:linkedin_verify

Manager, Manufacturing

2-100 Employees

Reviewed on: Apr 15, 2025

5/5

“CRM TRAIL FROM DIAL ERP”

I am using this software. The software is generally quite impressive, with a sleek, user-friendly interface that makes it easy to navigate. Performance-wise, it’s fast and responsive, which is critical for users on tight schedules.

Pros :

Cons :

Switched from : Smart CRM

Reason to switch : Not that satisfied

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
S

Sundar

Verified reviewer:linkedin_verify

Manager, Telecommunication

101-500 Employees

Reviewed on: Jan 28, 2025

4.2/5

“Streamlining Our Sales Process”

CRM Trail has made a real difference for our sales team. The automated lead distribution and scheduling features have really streamlined our workflow. The real-time notifications keep everyone on top of their tasks, and the sales funnel visualization helps us track our progress and identify bottlenecks. It's made us much more efficient.

Pros :

Cons :

Features

4/5

Value for Money

5/5

Customer Support

4/5

Ease of Use

4/5

Likely to Recommend

9/10

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