SmartrCRM Reviews & Ratings

5/5

“Very good experience and too much time saving with proper management of all to do tasks”

While the software is good, there are a few areas where it can be improved. Sometimes the system feels a little slow when handling larger data sets, and the mobile app is not as smooth as the desktop version. The customization options for reports and dashboards are somewhat limited, and a few more advanced filters would make it much better. Customer support is responsive but could be faster in resolving technical issues. Pricing can also feel slightly high for smaller businesses.

Pros : SmartrCRM is quite easy to use, and the interface is clean, which makes onboarding simple even for new team members. I liked the fact that it allows me to manage leads, track customer interactions, and automate follow-ups without needing multiple tools. The reporting and analytics features are useful to measure performance and understand where improvements are required. Integration with email and other apps also saves a lot of time and effort. Overall, it helps in streamlining sales and customer management efficiently.

Cons : While the software is good, there are a few areas where it can be improved. Sometimes the system feels a little slow when handling larger data sets, and the mobile app is not as smooth as the desktop version. The customization options for reports and dashboards are somewhat limited, and a few more advanced filters would make it much better. Customer support is responsive but could be faster in resolving technical issues. Pricing can also feel slightly high for smaller businesses.

Switched from : Agile CRM (Trial Version)

Reason to switch : Not proper management

4.5/5

“Free CRM that truly helps your business.”

SmartrCRM is any easy in all one tool for managing sales, marketing, and support. Its simple to set up, looks good, and keeps daily work organized. Perfect for small and mid sized teams to track leads, clients and reports with extra cost.

Pros : SmartrCRM is easy to use and budget friendly. You can customize it that way you want without paying extra. It keeps our sales, marketing, and support teams organized in one place. We use it daily to mange leads, track work, and talk to clients. Their support team is fast and helpful whenever we need them.

Cons : SmartrCRM is strong and dependable, but its desgin looks a old and can be tricky for beginners. You might need some tech skills to use all its features properly. But once its set up, it runs smoothly. Its a great long term CRM for businesses that care more about performance and flexibility than new looks.

Switched from : Agile CRM (Trial Version)

Reason to switch : We switched to SmartrCRM Because our old CRM was expensive and hard to manage. SmartrCRM gives us the same features at a lower cost.