Zithara Reviews & Ratings

4.5/5

“Helped Me Run WhatsApp Campaigns Like a Pro”

I was struggling to engage my customers beyond SMS. Zithara’s WhatsApp campaigns have the best ROI. It’s easy and automated.

Pros : Integrated WhatsApp marketing with loyalty and cashback is a great combination.

Cons : More templates for campaigns would be nice.

Switched from : Lucep

Reason to switch : Lucep provided only messaging API, but Zithara gave me marketing automation, loyalty rewards, and engagement tools in one platform.

4.5/5

“Great for Digital Customer Engagement”

Zithara solved my problem of managing customer rewards and campaigns manually. Now everything is digital and automated. My customers love it.

Pros : Combines loyalty, cashback, and marketing automation in one platform.

Cons : Would love integration with more payment apps.

Switched from : Fans-CRM

Reason to switch : Fans-CRM was focused on deal-based engagement, but Zithara offered personalized loyalty programs and better automation.

4.5/5

“Great for Repeat Customer Retention”

I have a small café, and repeat customers are important for us. Zithara made it easy to run loyalty programs and cashback offers. Customers love receiving instant rewards.

Pros : Easy-to-use dashboard and instant cashback feature.

Cons : Needs better integration with older POS systems.

Switched from : Perfex CRM

Reason to switch : Perfex CRM offered basic loyalty features, but Zithara gave me a complete engagement suite with automated campaigns and analytics.

4.3/5

“Great Loyalty Features for My Retail Store”

I run a small retail shop, and Zithara has been a game-changer. Customers love earning points and coming back to redeem them. The dashboard is clear, and tracking transactions is easy. It has helped me improve customer retention by a big margin.

Pros : Zithara made it super easy to manage loyalty points for customers. The automated SMS feature saves a lot of time.

Cons : The initial setup required some support, but the team was helpful.

Switched from : Perpooja

Reason to switch : Petpooja had good billing features but lacked a strong loyalty solution. Zithara gave me a dedicated loyalty and customer engagement system with automated marketing tools.

4.3/5

“Powerful Engagement Tool for Local Businesses”

I run a beauty salon, and customer engagement was always a challenge. Zithara’s automated campaigns and rewards made clients return more often. The WhatsApp reminders work like magic.

Pros : The WhatsApp marketing and cashback options are amazing. It helps me connect with customers directly.

Cons : The monthly subscription is slightly high for very small businesses.

Switched from : FunnelCRM

Reason to switch : FunnelCRM was good but more focused on deals and discounts. Zithara offers personalized cashback and better CRM for local businesses.

4.3/5

“Best Cashback Program for Small Shops”

For my grocery store, Zithara has been the best. Customers love instant cashback, and I can track everything in one place. It’s simple and effective.

Pros : Instant cashback for customers keeps them excited to shop more.

Cons : Limited customization for reward rules at first, but they are improving.

Switched from : FinCRM

Reason to switch : FinCRM was too expensive and more suited for large retailers. Zithara is affordable and perfect for small businesses like mine.

4.3/5

“Affordable and Effective Loyalty Program”

Zithara gave me an affordable loyalty and engagement system. It’s easy to operate and helped me increase sales by rewarding regular customers.

Pros : Cost-effective solution with great features.

Cons : Needs a mobile app for merchants to manage on the go.

Switched from : ClearCRM

Reason to switch : ClearCRM was too expensive and complicated for my small business. Zithara was much simpler and affordable.

4.3/5

“Boosted My Business Engagement Quickly”

After using Zithara, my revenue increased because I could engage customers with personalized messages and rewards. It’s a complete loyalty solution that works.

Pros : Great marketing automation and customer insights.

Cons : Needs more analytics on campaign performance.

Switched from : SPG CRM

Reason to switch : SPG was more enterprise-focused and costly. Zithara gave me affordable tools tailored for local businesses.

4.2/5

“Easy Way to Keep Customers Coming Back”

Before Zithara, I had no structured way to reward customers. Now, it’s easy to manage everything from one dashboard. I’ve seen a big jump in repeat visits.

Pros : Simple to set up, and customers love the loyalty points system.

Cons : The app UI can be improved for speed.

Switched from : CreatorHero

Reason to switch : CreatorHero was too complex and aimed at big businesses. Zithara is much easier for small stores like mine.

4.1/5

“Fantastic Support and Simple Design”

I’m not tech-savvy, but Zithara was easy to learn. Their support team walked me through everything. The loyalty program is helping me keep customers happy and returning.

Pros : Excellent customer service and user-friendly platform.

Cons : The free trial could be longer for testing.

Switched from : Simplify Practice CRM

Reason to switch : Simplify focused on discovery and deals but didn’t give me control over my own loyalty program like Zithara does.