Best Knowledge Management Software for Startups in 2025

You do not use Obsidian for tracking license utilization and costs. As of February 2025, Obsidian is free for all personal and commercial use, and it does not have built-in reporting or analytics for managing licenses. The only optional, paid services are for cloud synchronization (Obsidian Sync) and website publishing (Obsidian Publish).

Exporting Obsidian logs to a SIEM with least-privilege scopes requires understanding what constitutes logs within Obsidian and how to access them, as Obsidian is primarily a note-taking application and not a system generating traditional application logs for security monitoring.

Support teams can prepare for the Obsidian rollout by training on the most common issues that arise during and after implementation, such as sync failures, permission problems with shared vaults, and plugin conflicts. Training should focus on troubleshooting core functionality, plugin management, and enterprise-specific use cases.
Top ticket types and recommended support actions

• Sync issues
• Collaboration and sharing issues
• Plugin management and conflicts
• Performance issues
• User adoption and best practices

Support team training and resource plan

• Internal knowledge base
• Pre-launch training
• Post-launch support

Support teams can prepare for the Obsidian rollout by training on the most common issues that arise during and after implementation, such as sync failures, permission problems with shared vaults, and plugin conflicts. Training should focus on troubleshooting core functionality, plugin management, and enterprise-specific use cases.

Top ticket types and recommended support actions

• Sync issues
• Collaboration and sharing issues
• Plugin management and conflicts
• Performance issues
• User adoption and best practices

Support team training and resource plan

• Internal knowledge base
• Pre-launch training
• Post-launch support

Support teams can prepare for the Obsidian rollout by training on the most common issues that arise during and after implementation, such as sync failures, permission problems with shared vaults, and plugin conflicts. Training should focus on troubleshooting core functionality, plugin management, and enterprise-specific use cases.
Top ticket types and recommended support actions

• Sync issues
• Collaboration and sharing issues
• Plugin management and conflicts
• Performance issues
• User adoption and best practices

Support team training and resource plan

• Internal knowledge base
• Pre-launch training
• Post-launch support