Let’s have a side-by-side comparison of Bitrix24 vs Freshsales CRM vs LeadSquared CRM to find out which one is better. This software comparison between Bitrix24 and Freshsales CRM and LeadSquared CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Bitrix24 or Freshsales CRM or LeadSquared CRM fits your business.
Comparison
Quick View
20 Ratings & 20 Reviews
10 Ratings & 4 Reviews
26 Ratings & 24 Reviews
Pricing
Price Plans
₹ 1990
Basic (includes 5 users)₹ 4990
Standard (includes 50 users)₹ 9990
Professional (includes 100 users)
Free Trial
Free Trial
Offers
Available offers & discounts
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
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Ratings
Pros & Cons
Pros
The pricing for premium plans is reasonable compared to other platforms. The fea...Read more - PRAVIN Jan 02, 2025
I like how it integrates with most of the applications I use. It pairs up nicely...Read more - Girish Sitoke Dec 18, 2024
1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025
1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025
LeadSquared is a budget-friendly, entry-level CRM solution that offers essential...Read more - Madhav Apr 21, 2025
With an easy-to-use interface, I can nurture prospective and prioritize the lead...Read more - aspire marketing marketing Feb 23, 2024
Cons
The platform tries to do everything which can make it feel too much. Sometimes I...Read more - PRAVIN Jan 02, 2025
Sometimes I have noticed that some features stop working properly which can be a...Read more - Girish Sitoke Dec 18, 2024
1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025
1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025
Not ideal for scaling beyond small businesses. The lead deposition process can b...Read more - Madhav Apr 21, 2025
The software lacks project automation features. - aspire marketing marketing Feb 23, 2024
Reviews
Verified customer reviews
Affordable and Feature-Packed but Overwhelming at Times
PRAVIN Jan 02, 2025
Great Integrations but Bugs Can Be Frustrating
Girish Sitoke Dec 18, 2024
Affordable Starter Plan, Hidden Costs for Scaling!
Jennifer Chotiner Feb 13, 2025
All-in-One CRM for Streamlined Sales and Marketing
Sumit Bohre Feb 13, 2025
A very descent CRM with just required features, extremely Useful for SMBs, Small Businesses
Madhav Apr 21, 2025
nice experience
Dhruv Choudhary Apr 09, 2024
Reviews with Video
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Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Product features
Audit Trail
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support & Engagement
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Third Party Integrations
Custom Dashboards
Sales Performance Reports
Opportunity & Pipeline Management
Task / Activity Management
Quote Management
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Forecasting & Trends
Customer Insights
Role-Based Access Control (RBAC)
Activity History
Workflow Automation and Management
Sales Forecasting
Predictive Analytics
Order Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Contact Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Lead Scoring
Social Media Integration
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Data Import/Export
Real Time Analytics
Budget Tracking
Customizable Pipeline Views
Lead Prioritization
Lead Assignment
Workflow Trigger Alerts
Custom Workflow Alerts
Event-Triggered Notifications
Custom Dashboards
Interactive Voice Response (IVR) Integration
Third Party Integrations
Audit Trails
Role-Based Access Control (RBAC)
Activity History
Deal Rotting
Quote & Proposal Management
Document Sharing & File Storage
Sales Performance Tracking
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Auto Qualify Leads
Email Marketing Tools
Call Tracking and Recording
Bulk Email and SMS
Activity Logging
Customizable Workflows
Lead Qualification
Territory Management
Deal Management
Workflow Automation
Sales Forecasting
Opportunity Management
Account Management
Contact Management
Data Import/Export
Campaign Management
Customization Options
Geolocation
Predictive Analytics
Audit Logs
Lead Generation
Contact Segmentation
Lead Capture Automation
Task Automation
Calendar Integration
Customer Profiles
IP Whitelisting
Lead Tracking
Data Encryption
API Access
Task Management
Lead Nurturing
Offline Mode
Audit Trail
Omnichannel Support & Engagement
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Role-Based Access Control (RBAC)
Activity History
Backup & Disaster Recovery
GDPR & Data Privacy
Chatbots
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Forecasting & Trends
Customer Insights
Sales Performance Reports
Custom Dashboards
Task / Activity Management
Contact Segmentation
Predictive Analytics
Quote Management
Order Management
Account Management
Territory Management
Lead Management
Contact Management
Workflow Automation and Management
Campaign Management
Email Marketing
Ticketing System
Call Tracking and Recording
Sales Forecasting
Lead Scoring
Social Media Integration
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Data Import/Export
Real Time Analytics
Landing Pages & Forms
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
Nederlands English français Italiano English English Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
Question and Answers
Product related question and answers
Yes, Bitrix24 is a cloud-based CRM platform.
Use the CRM’s email marketing tools to create and send bulk email campaigns to... Read more
Set up Live Chat from the Contact Center module, integrate it with your website,... Read more
Freshsales CRM implements industry-standard data security measures to ensure tha... Read more
For small companies, Freshsales CRM has a tiered pricing structure with a free p... Read more
Freshsales includes AI-powered features such as lead scoring, predictive contact... Read more
Leadsquared CRM offers a subscription-based pricing model based on the number of... Read more
Leadsquared CRM provides lead scoring based on user behavior, interactions, and ... Read more
Yes, Leadsquared allows you to automate lead follow-ups, lead nurturing, and tas... Read more
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