Customer.io VS Mailchimp

Let’s have a side-by-side comparison of Customer.io vs Mailchimp to find out which one is better. This software comparison between Customer.io and Mailchimp is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Customer.io or Mailchimp fits your business.

Comparison

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Customer.io

4.0

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Mailchimp

4.4

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.0

10 Ratings & 10 Reviews

Features 4.2

Value for Money 3.9

Ease of Use 4

Customer Support 4.0

Likelihood to Recommend

See all Customer.io reviews

4.4

8 Ratings & 8 Reviews

Features 4.2

Value for Money 4.7

Ease of Use 4.3

Customer Support 4.3

Likelihood to Recommend

See all Mailchimp reviews

Pros & Cons

Pros

Customer.io has been a perfect solution in scaling our email marketing efforts w...Read more - taujh jsisj Aug 05, 2024

Customer.io has improved our ability to personalize communication through advanc...Read more - nishikant bawankule Aug 05, 2024

I’ve found Mailchimp to be a reliable asset for my email marketing needs. The ...Read more - Sikander Khan Aug 12, 2024

Mailchimp has been a great tool for me in managing email campaigns. I particular...Read more - nishikant bawankule Aug 11, 2024

Cons

The initial setup can be complex, it requires dedicated time to understand it be...Read more - taujh jsisj Aug 05, 2024

Learning all the features is a bit difficult at first. - nishikant bawankule Aug 05, 2024

The emails sometimes land in the spam folder, which can be frustrating. Also, if...Read more - Sikander Khan Aug 12, 2024

One drawback I've noticed is that some of my emails occasionally end up in the s...Read more - nishikant bawankule Aug 11, 2024

Reviews

Verified customer reviews

This product is ideal for Growing Businesses

taujh jsisj Aug 05, 2024

Great for Personalized Communication

nishikant bawankule Aug 05, 2024

See all Customer.io reviews

MailChimp: A Reliable Tool for Email Marketing

Sikander Khan Aug 12, 2024

Mailchimp Makes My Email Campaigns Easy

nishikant bawankule Aug 11, 2024

See all Mailchimp reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

See all (3)

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Cart Recovery Automation
Leads Conversion
Email Optimization
Data Driven Optimization
Channel Optimization
Lead Qualification
Customer Journey Mapping
Multichannel
Custom Workflows
Progressive Profiling
Segmentation
Behavioral Targeting
Bulk Messaging
Visual Editor
Webhooks
Dynamic Content
Performance Analytics
API Integration
Social Media Automation
Push Notifications
Email Notifications
Third Party Integration
Lead Generation
List Management
Lead Scoring
Drip Campaigns
Channel Management
Templates
Contact Management
Auto - Responders
Visitor Tracking
CRM Integration
A/B Testing
Automated Workflow Optimization
Omnichannel
Lead Nurturing
SMS Marketing
SMS Notification
Campaign Optimization
Real-Time & Actionable Insights
Dashboard

Advanced Segmentation
Dynamic Content
Behavioral Targeting
Send Time Optimization
Phone & Email Support
Comparative Reporting
Multivariate Testing
Marketing CRM
Email Templates
Custom Branding

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Question and Answers

Product related question and answers

How can a user track conversion using Customer.io?

A conversion is recorded and attributed to a user's campaign when a person compl... Read more

How does Customer.io help in email marketing?

Customer.io helps in email marketing using features like drag and drop functiona... Read more

How can you build custom templates in Customer.io?

Custom layouts can be built in different ways in Customer.io, they are as follow... Read more

See all Customer.io Questions & Answers

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Alternatives

Top Alternative Products

Dotdigital

Cronberry

Kursaha

Swiftsell

See all Customer.io alternatives

SendinBlue

Convertkit

Mail Merger Toolkit

Zoho Campaigns

See all Mailchimp alternatives

Customer.io vs Mailchimp Comparison FAQs

Software questions,
answered

While Customer.io offers customized features, Mailchimp has diverse modules. Select between Customer.io or Mailchimp as per your business needs.

Both these products offer similar features but with a different approach. While Customer.io emphasizes on user experiences, Mailchimp focuses on functionalities.

It all depends on the functionalities that you prefer. While Customer.io offers add-ons along with essential features, Mailchimp emphasizes on customization.

No, the difference between Customer.io and Mailchimp lies in terms of features and functionalities. While Customer.io can be customized as per the user’s needs, Mailchimp addresses the diverse audience.

It depends upon your business requirement. Both Customer.io and Mailchimp provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Customer.io is customizable, Customer.io offers comprehensive modules.

A Quick Comparison Between Customer.io vs Mailchimp

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Customer.io vs Mailchimp In terms of Features
Comparison Between Customer.io and Mailchimp In terms of Deployment Type
Customer.io or Mailchimp : Which Is Ideal for Your Industry
Which Is Better? - Customer.io or Mailchimp

Comparison of Customer.io vs Mailchimp In terms of Features

Customer.io includes features like Cart Recovery Automation, Leads Conversion, Email Optimization and Data Driven Optimization. Mailchimp is known for functionalities like Advanced Segmentation, Dynamic Content, Behavioral Targeting and Send Time Optimization. When you compare Customer.io vs Mailchimp , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Customer.io and Mailchimp In terms of Deployment Type

While Customer.io supports Web Based deployment; Mailchimp is suitable for Web Based deployment. While selecting between Customer.io and Mailchimp , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Customer.io or Mailchimp : Which Is Ideal for Your Industry

Customer.io is ideal for industries like All Industries. For All Industries, Mailchimp is a better choice. If you are confused between Customer.io or Mailchimp , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Customer.io or Mailchimp

Customer.io and Mailchimp can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Customer.io and Mailchimp during demo to decide which one is best for your business.

Author: Techjockey Team

Customer.io VS Mailchimp

We provide the best software solution for your business needs

Customer.io vs Mailchimp Comparison FAQs

Is Customer.io better than Mailchimp ?

Are Customer.io and Mailchimp same?

Which is better Customer.io or Mailchimp ?

Is Customer.io the same as Mailchimp ?

Can Customer.io replace Mailchimp ?

What is the difference between Customer.io and Mailchimp ?

A Quick Comparison Between Customer.io vs Mailchimp

Comparison of Customer.io vs Mailchimp In terms of Features

Comparison Between Customer.io and Mailchimp In terms of Deployment Type

Customer.io or Mailchimp : Which Is Ideal for Your Industry

Which Is Better? - Customer.io or Mailchimp

Customer.io VS Mailchimp

We provide the best software solution for your business needs

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Customer.io vs Mailchimp Comparison FAQs

Is Customer.io better than Mailchimp ?

Are Customer.io and Mailchimp same?

Which is better Customer.io or Mailchimp ?

Is Customer.io the same as Mailchimp ?

Can Customer.io replace Mailchimp ?

What is the difference between Customer.io and Mailchimp ?

A Quick Comparison Between Customer.io vs Mailchimp

Comparison of Customer.io vs Mailchimp In terms of Features

Comparison Between Customer.io and Mailchimp In terms of Deployment Type

Customer.io or Mailchimp : Which Is Ideal for Your Industry

Which Is Better? - Customer.io or Mailchimp

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