Let’s have a side-by-side comparison of Freshsales CRM vs HubSpot CRM vs Pipedrive CRM to find out which one is better. This software comparison between Freshsales CRM and HubSpot CRM and Pipedrive CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshsales CRM or HubSpot CRM or Pipedrive CRM fits your business.
Comparison
Quick View
10 Ratings & 4 Reviews
16 Ratings & 16 Reviews
5 Ratings & 5 Reviews
Pricing
Price Plans
Offers
Available offers & discounts
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Ratings
Pros & Cons
Pros
1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025
1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025
The software offers engaging dashboards, where you can see all your notification...Read more - Vicky Feb 23, 2024
Most convenient software for contact management and lead management. I can also ...Read more - neha khatri Feb 23, 2024
Unlimited pipeline customization adapts to niche sales processes Centralized ...Read more - Palak Girdhar Feb 13, 2025
Intuitive drag-and-drop pipeline management with Kanban-style visualization AI-...Read more - Nitin Motwani Feb 13, 2025
Cons
1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025
1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025
In starting, it requires extra assistance to work with it. The features can be a...Read more - Vicky Feb 23, 2024
It takes time to transfer and upload the files - neha khatri Feb 23, 2024
No inventory management or payment processing for eCommerce Steep learning cu...Read more - Palak Girdhar Feb 13, 2025
Marketing and customer service tools require third-party integrations Advanc...Read more - Nitin Motwani Feb 13, 2025
Reviews
Verified customer reviews
Affordable Starter Plan, Hidden Costs for Scaling!
Jennifer Chotiner Feb 13, 2025
All-in-One CRM for Streamlined Sales and Marketing
Sumit Bohre Feb 13, 2025
The interactive dashboards are the one thing I love about Hubspot.
Vicky Feb 23, 2024
One of the most easy to use CRM software
neha khatri Feb 23, 2024
Great Customization but Limited for Scaling Businesses
Palak Girdhar Feb 13, 2025
Perfect for Sales-Focused Teams Needing Pipeline Clarity
Nitin Motwani Feb 13, 2025
Reviews with Video
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See all (3)
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Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Product features
Customizable Pipeline Views
Lead Prioritization
Lead Assignment
Workflow Trigger Alerts
Custom Workflow Alerts
Event-Triggered Notifications
Custom Dashboards
Interactive Voice Response (IVR) Integration
Third Party Integrations
Audit Trails
Role-Based Access Control (RBAC)
Activity History
Deal Rotting
Quote & Proposal Management
Document Sharing & File Storage
Sales Performance Tracking
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Auto Qualify Leads
Email Marketing Tools
Call Tracking and Recording
Bulk Email and SMS
Activity Logging
Customizable Workflows
Lead Qualification
Territory Management
Deal Management
Workflow Automation
Sales Forecasting
Opportunity Management
Account Management
Contact Management
Data Import/Export
Campaign Management
Customization Options
Geolocation
Predictive Analytics
Audit Logs
Lead Generation
Contact Segmentation
Lead Capture Automation
Task Automation
Calendar Integration
Customer Profiles
IP Whitelisting
Lead Tracking
Data Encryption
API Access
Task Management
Lead Nurturing
Offline Mode
Audit Trail
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Role-Based Access Control (RBAC)
Activity History
Contact Segmentation
Document Sharing & File Storage
Omnichannel Support & Engagement
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Customer Insights
Sales Performance Reports
GDPR & Data Privacy
Backup & Disaster Recovery
Team Communication
Campaign Performance
Account Management
Territory Management
Lead Management
Contact Management
Workflow Automation and Management
Task / Activity Management
Campaign Management
Email Marketing
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Order Management
Quote Management
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Data Import/Export
Real Time Analytics
Social Media Integration
Sales Forecasting
Budget Tracking
Customizable Pipeline Views
Deal Rotting
Lead Assignment
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Custom Dashboards
Third Party Integrations
Audit Trails
Chatbots
Quote & Proposal Management
Document Sharing & File Storage
Forecasting & Trends
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Backup & Disaster Recovery
Email Marketing Tools
Call Tracking and Recording
Activity History
Customizable Workflows
Lead Qualification
Sales Forecasting
Predictive Analytics
Opportunity Management
Order Management
Account Management
Contact Management
Sales Reports
Goal Management
Online Lead Management
Audit Logs
Lead Generation
Lead Capture Automation
Task Automation
Calendar Integration
Customer Profiles
Lead Tracking
Data Encryption
API Access
Task Management
Workflow Automation
Real Estate Lead Management
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
English English Deutsche Português Español English Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
Question and Answers
Product related question and answers
Freshsales CRM implements industry-standard data security measures to ensure tha... Read more
For small companies, Freshsales CRM has a tiered pricing structure with a free p... Read more
Freshsales includes AI-powered features such as lead scoring, predictive contact... Read more
Here’s how you can set up a workflow in HubSpot: Access the Workflow Too... Read more
To set up a trigger in HubSpot, navigate to Automation, then Workflows and ... Read more
HubSpot has a feature called 'Pipeline View' in the Deals section that is the eq... Read more
Here’s how you can set up a workflow in Pipedrive: Access Workflow Autom... Read more
Steps to Create a Workflow in Pipedrive Go to the Automations Section – ... Read more
Yes, Pipedrive offers mobile applications for iOS and Android devices. These app... Read more
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