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Brand : Merse Originals
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Save upto 18%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Customer Data Management (CDM)
Contact Management Centralizes customer data, enabling easy access, updates, and relationship tracking across teams. Account Management Manages company accounts, tracks interactions, and maintains detailed business relationships. Customer Profiles Builds unified profiles combining contact data, activity history, and engagement insights. Contact Segmentation Segments contacts based on behavior, demographics, and engagement for targeted outreach. Activity History Logs all interactions and activities, giving full visibility into customer engagement. Sales Management
Lead Management Captures, tracks, and organizes leads through lifecycle stages with AI-assisted prioritization. Sales Forecasting Provides AI-driven forecasts based on pipeline data, trends, and historical performance. Sales Automation Automates repetitive sales tasks like follow-ups, updates, and reminders to boost productivity. Workflow Automation and Management Automates workflows with triggers, rules, and actions to streamline sales processes. Opportunity & Pipeline Management Visualizes pipelines and tracks opportunities through stages for better deal visibility. Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes. Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing. Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination. Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts. Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure. Marketing Automation
Lead Nurturing Enables automated follow-ups and workflows to engage and convert leads effectively. Customer Journey Tracking Maps and tracks customer interactions across touchpoints for better engagement insights. Customer Segmentation Groups customers into segments for personalized engagement and analytics insights. Event-Triggered Workflows Automates actions based on user events like lead creation or deal stage changes. Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions. Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints. Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones. Data Sourcing / Integrations
API Access Provides API support for integrations with external systems and custom workflows. Calendar Integration Syncs meetings, schedules, and reminders with external calendar tools for better planning. Third Party Integrations Integrates with external tools like CRMs, communication apps, and data platforms. Email Marketing Tools Integration Connects with external email platforms to enable marketing campaigns and outreach. Marketing Tools Integration Supports integration with marketing platforms for extended campaign capabilities. Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems. Social Media Integration Manage social media accounts and track customer engagement directly within the CRM. eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience. Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support. Collaboration Tools
Team Communication Enables collaboration through shared notes, updates, and internal communication tools. Task / Activity Management Tracks tasks, calls, meetings, and activities to ensure timely follow-ups and execution. Document Sharing & File Storage Allows storing and sharing documents linked to contacts, deals, and accounts. Omnichannel Support & Engagement Supports multi-channel engagement via integrations and unified communication tracking. Security & Compliance
Audit Trail Tracks user activities and changes, ensuring transparency and accountability across workflows. Data Encryption Ensures secure handling of customer data through encryption and secure storage practices. Role-Based Access Control (RBAC) Controls user permissions to ensure secure and role-specific data access. Backup & Disaster Recovery Ensures data backup and recovery mechanisms for business continuity and safety. GDPR & Data Privacy Complies with privacy standards and regulations for secure handling of user data. AI & Machine Learning
Predictive Analytics Uses AI to predict customer behavior, lead conversion likelihood, and sales opportunities. Lead Scoring Automatically scores leads using AI signals like engagement, behavior, and fit criteria. Chatbots Includes AI-driven chatbot capabilities for lead capture and customer interaction. Reporting & Analytics
Predictive Analytics Uses AI to predict customer behavior, lead conversion likelihood, and sales opportunities. Real Time Analytics Offers live dashboards and insights to monitor performance and pipeline changes instantly. Custom Dashboards Offers customizable dashboards to visualize KPIs, pipelines, and performance metrics. Sales Performance Reports Generates reports to analyze team performance, revenue trends, and sales activities. Customer Insights Provides actionable insights derived from customer behavior and interaction data. Forecasting & Trends Identifies sales trends and future projections using AI-driven analytics models. Performance Tracking Tracks KPIs, sales targets, and team productivity in real time dashboards. Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates. Alerts & Notifications
Event-Triggered Notifications Sends alerts based on actions like lead updates, deal changes, or task completions. Custom Workflow Alerts Allows custom alerts tied to workflow triggers for better operational awareness. System Errors/Failures Monitors system health and alerts users about failures or operational disruptions. Customer Interaction Alerts Notifies teams when customers engage, ensuring timely responses and follow-ups. Workflow Trigger Alerts Alerts users when predefined workflow conditions are activated or completed. Lead Activity Alerts Sends alerts on lead actions like opens, clicks, or engagement spikes. SLA Violations Receive notifications when service level agreements are breached or approaching deadlines. 
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