Smart CRM Solution

Brand : Smart CRM Solution

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Starting Price:

₹ 3,099 excl. GST

₹ 3,657 incl. GST

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Save upto 18%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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A CRM software that helps businesses manage leads, automate sales processes, and improve customer relationships from a single platform. ...Read more

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Smart CRM Solution Software Pricing, Features & Reviews

What is Smart CRM Solution?

Smart CRM Solution is a CRM software that helps businesses manage leads, sales, and customer communication in one place. It collects leads from different platforms like WhatsApp, Facebook, and websites and stores them in a single dashboard.

The software allows teams to track leads, assign tasks, and follow up with customers automatically. It also offers features like email and WhatsApp marketing, reminders, and drip campaigns to nurture leads.

Businesses can make calls directly from the CRM and record them for better tracking. It provides reports and analytics to understand sales performance and team productivity.

The platform also includes employee and task management features. It works on mobile devices, so users can access data anytime.

Why Choose Smart CRM Solution Software?

All-in-One Platform: Manage leads, sales, and customer data in a single system.
Multi-Channel Lead Capture: Collect leads from WhatsApp, Facebook, LinkedIn, and more.
Automation Features: Automate follow-ups, reminders, and campaigns to save time.
Cloud-Based Access: Access your CRM anytime, anywhere.
User-Friendly Interface: Easy to use, even for non-technical users.
Lead Tracking System: Track every lead from capture to conversion.
Customizable Workflows: Tailor the CRM according to your business needs.
Real-Time Notifications: Stay updated with instant alerts and reminders.
Integrated Communication Tools: Built-in email, WhatsApp, and calling features.
Detailed Analytics & Reports: Get insights into sales and team performance.
Improved Team Collaboration: Share data and coordinate easily with your team.

Benefits of Smart CRM Solution Software

Data Security: Secure storage and protection of customer information.
Scalability: Suitable for startups as well as growing enterprises.
Better Customer Engagement: Personalized communication with customers.
Sales Pipeline Management: Visualize and manage every stage of sales.
Task Management: Assign and track tasks efficiently.
Increased Productivity: Reduce manual work with automation.
Higher Conversion Rates: Convert more leads with organized processes.
Cost-Effective Solution: Offers high value at an affordable price.
Business Growth Support: Helps streamline operations and accelerate growth.

Smart CRM Solution Pricing

Smart CRM Solution price starts at INR 3,099 at techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Smart CRM Solution Features

Customer Data Management (CDM)

Contact Management Centralized database to store and manage lead and customer contact details effectively.
Account Management Manage business profiles and customer interaction history in a unified interface.
Customer Profiles Create comprehensive profiles with interaction history, notes, and contact details.
Contact Segmentation Organize contacts based on lead source, scoring, or custom views for targeted follow-ups.
Activity History Automatically logs every call, message, and status change in a chronological timeline.

Sales Management

Lead Management Capture, assign, and track leads from multiple channels like Facebook, LinkedIn, and WhatsApp.
Sales Forecasting Sales funnel and process insights help teams predict future revenue and performance.
Deal Management Track progress from 'first touch' to 'closed won' using the visual sales pipeline.
Sales Automation Automate repetitive tasks like lead assignment, reminders, and follow-up sequences.
Workflow Automation and Management Create automated triggers for lead assignment, notifications, and communication workflows.
Opportunity & Pipeline Management Visualize the sales funnel to manage opportunities at various stages of the buying cycle.
Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.

Marketing Automation

Email Marketing Execute email drip campaigns and follow-ups directly through the CRM automation tools.
Campaign Management Organize and monitor marketing efforts, specifically via WhatsApp and Email drip sequences.
Lead Nurturing Automate follow-ups using Email and WhatsApp drip campaigns to move leads through the funnel.
Customer Journey Tracking View a single timeline of all WhatsApp, Email, and call interactions for every contact.
Customer Segmentation Group customers by behavior, source, or engagement level for personalized marketing.
Event-Triggered Workflows Automated actions triggered by events like new lead capture or status updates.
Automated Campaigns Run automated drip campaigns across multiple channels to engage leads consistently.

Data Sourcing / Integrations

Social Media Integration Auto-capture leads directly from platforms including Facebook and LinkedIn.
Data Import/Export Easily import existing leads via CSV or export custom data views for offline analysis.
API Access Offers Webhooks and integration capabilities to connect with other software stacks.
Calendar Integration Features reminders and task scheduling to manage daily sales activities.
Third Party Integrations Native integrations with WhatsApp, Justdial, LinkedIn, and various platforms via Webhooks.
Email Marketing Tools Integration Built-in email tools for automated follow-ups and marketing communications.
Marketing Tools Integration Connects with lead generation tools like Facebook Ads and Justdial.
Interactive Voice Response (IVR) Integration Features cloud calling capabilities with call logging and recording inside the CRM.
eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.

Collaboration Tools

Team Communication Transparent reporting and task assignment features facilitate collaboration among team members.
Task / Activity Management Assign tasks, set reminders, and monitor progress to ensure no lead is overlooked.
Omnichannel Support & Engagement Engage leads across WhatsApp, Email, and Phone from a single unified inbox.
Document Sharing & File Storage Store and share important files, documents, and customer resources easily.

Security & Compliance

Audit Trail System logs conversations, call recordings, and activity history for compliance and training.
Data Encryption Standard security protocols are implied via cloud hosting and privacy policy compliance.
Role-Based Access Control (RBAC) Manage employee progress and monitor team reporting with specific access levels.
Backup & Disaster Recovery Cloud-based solution ensuring data is backed up and accessible via web and mobile.
GDPR & Data Privacy Includes a clear privacy policy and terms regarding the handling of business data.

AI & Machine Learning

Lead Scoring Smart scoring system automatically prioritizes 'hot' leads based on engagement levels.
Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

Real Time Analytics Dashboard provides real-time insights into team performance, lead status, and sales funnels.
Campaign Performance Reporting tools provide insights into the effectiveness of lead generation and drip campaigns.
Custom Dashboards View custom insights and reports tailored to specific sales processes and team needs.
Sales Performance Reports Detailed reports on team activity, conversion rates, and sales funnel health.
Customer Insights Gain understanding of customer behavior through interaction history and analytics.
Forecasting & Trends Identify sales trends and performance insights through the reporting module.
Performance Tracking Monitor employee progress and transparent team reporting for better accountability.
Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.

Alerts & Notifications

Event-Triggered Notifications Real-time alerts on the mobile app and desktop for new leads or task deadlines.
Custom Workflow Alerts Set up specific alerts based on lead activity or workflow triggers.
Customer Interaction Alerts Get notified instantly when a customer interacts with your messages or calls.
Workflow Trigger Alerts Automatic notifications sent to team members when specific workflow conditions are met.
SLA Violations One-click assignment comes with SLAs and reminders to ensure timely lead response.
Lead Activity Alerts Receive real-time updates on lead behavior and new inquiries via the mobile app.
System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.