OrgGen CRM Reviews & Ratings

4.7/5

“Industry-Specific Features Enhance Usability”

OrgGen CRM's industry-specific modules have aligned perfectly with our operational needs, reducing the need for extensive customization. This focus has enhanced our efficiency and allowed us to serve our clients better.

Pros : Tailored features for our industry streamline processes.

Cons : Some features are too niche for broader applications.

Switched from : Bitrix24

Reason to switch : Bitrix24 lacked the industry-specific features we required.

4.5/5

“Seamless Integration and Exceptional Support”

Transitioning to OrgGen CRM transformed our customer management process. The platform's ability to integrate seamlessly with our existing tools meant minimal disruption. Whenever we faced challenges, the support team was just a call away, providing prompt and effective solutions. This level of service made the transition worthwhile.

Pros : OrgGen CRM's integration with our existing systems was smooth, and their support team is always ready to assist.

Cons : Initial setup took a bit longer than expected.

Switched from : Zoho CRM

Reason to switch : We needed a CRM that could integrate more effectively with our existing systems and offer more personalized support.

4.5/5

“Customizable Dashboards Provide Valuable Insights”

The ability to customize dashboards in OrgGen CRM has allowed us to monitor key performance indicators effectively. While setting up the dashboards required some time, the insights gained have been invaluable for strategic decision-making.

Pros : Tailored dashboards offer real-time insights into sales performance.

Cons : Customization options can be overwhelming initially.

Switched from : Insightly

Reason to switch : Insightly lacked the depth of customization we required for our analytics.

4.5/5

“Streamlined Communication with Integrated Calling”

OrgGen CRM's integrated calling application has centralized our communication efforts, allowing us to make calls directly from the CRM. This feature has improved our efficiency and ensured all interactions are logged for future reference.

Pros : Built-in calling feature simplifies client communication.

Cons : all quality can vary depending on network conditions.

Switched from : Freshsales CRM

Reason to switch : We needed a CRM with more integrated communication tools.

4.5/5

“Affordable Solution for Small Businesses”

As a small business, finding a CRM that fits our budget without sacrificing functionality was crucial. OrgGen CRM offers a comprehensive suite of tools at a price point that suits our financial constraints, making it an ideal choice for our operations.

Pros : Cost-effective without compromising on features.

Cons : Limited scalability for larger enterprises.

Switched from : Salesmate Sales CRM

Reason to switch : SugarCRM

4.3/5

“Mobile CRM Enhances On-the-Go Productivity”

OrgGen CRM's mobile application ensures our sales team can update leads, schedule meetings, and access customer information while on the move. This flexibility has significantly improved our responsiveness and client engagement.

Pros : Accessing CRM features on mobile devices keeps our team connected.

Cons : Mobile app could benefit from a more modern design.

Switched from : Pipedrive CRM

Reason to switch : Pipedrive's mobile capabilities were limited; we needed a more versatile mobile CRM.

4.3/5

“Simplified Workflow Automation Boosts Productivity”

Implementing OrgGen CRM's workflow automation has streamlined our business processes, minimizing manual intervention and reducing errors. While setting up the automation rules required careful planning, the long-term benefits have been substantial.

Pros : Automated workflows reduce manual tasks and errors.

Cons : Initial setup of automation rules can be complex.

Switched from : Monday.com

Reason to switch : We needed a CRM with more advanced automation capabilities tailored to our workflows.

4.3/5

“Excellent After-Sales Support and Training”

The OrgGen CRM team provided thorough training during implementation, ensuring our staff was comfortable with the new system. Their ongoing support has been instrumental in addressing any issues promptly, contributing to our smooth transition.

Pros : Comprehensive training and responsive support team.

Cons : Support hours are limited to business days.

Switched from : Monday.com

Reason to switch : We sought a CRM provider with more personalized support and training.

4.2/5

“User-Friendly Interface with Powerful Features”

OrgGen CRM's interface is clean and user-friendly, allowing our team to adapt quickly. The customizable dashboards provide insights tailored to our needs. While some advanced features took time to master, the overall experience has been positive, enhancing our productivity.

Pros : The dashboard is intuitive, making navigation a breeze.

Cons : Some advanced features require a learning curve.

Switched from : Salesforce

Reason to switch : Salesforce was too complex for our needs; we sought a more straightforward solution.

4.2/5

“Efficient Lead Management and Automation”

With OrgGen CRM, we've automated our lead distribution, ensuring timely follow-ups and improved conversion rates. The system's workflow automation has reduced manual tasks, allowing our sales team to focus on closing deals.

Pros : Automated lead distribution has streamlined our sales process.

Cons : Limited third-party integrations.

Switched from : HubSpot CRM

Reason to switch : We needed more robust automation features tailored to our sales process.