Symphony CRM Reviews & Ratings

4.5/5

“Simple, But Lacks Some Automation”

Symphony CRM helps me track customer interactions and manage my sales funnel. However, I wish it had stronger email automation to save me time.

Pros : Easy workflow, clear dashboard.

Cons : Needs better automation for emails.

Switched from : Keap

Reason to switch : Symphony CRM had a better user experience.

4.2/5

“A Good Option for Startups”

This CRM has been perfect for my startup. It keeps everything organized and helps with follow-ups. I just wish it had more advanced sales tools.

Pros : Affordable, keeps customer data organized.

Cons : Missing some advanced sales features.

Switched from : SutiCRM

Reason to switch : Symphony CRM was a better fit for a startup.

4.2/5

“User-Friendly and Reliable”

This CRM is super easy to use, even for beginners like me. It helps me manage my contacts and deals efficiently. I just wish the reports had more details.

Pros : Simple UI, great for beginners.

Cons : Some reports are not detailed enough.

Switched from : Orgzit CRM

Reason to switch : Symphony CRM had a better user interface.

4.2/5

“Affordable CRM with Good Features”

This CRM is great for the price. It has everything I need for customer management. However, I wish it had better integrations with third-party apps.

Pros : Cost-effective, easy to set up.

Cons : Lacks deep integrations.

Switched from : Franchise Discovery

Reason to switch : Symphony CRM was more affordable.

4.2/5

“Best for Small Teams”

My small team has found Symphony CRM to be very helpful. It’s easy to use, and their customer support has been great. Sometimes, the system slows down, but it’s not a big issue.

Pros : Simple, good customer support.

Cons : Can be slow at times.

Switched from : BMR CRM Software

Reason to switch : Symphony CRM was easier for my team to use.

4.1/5

“Helps Keep Everything Organized”

Symphony CRM has helped me organize my leads and follow-ups better. The reminders ensure I never miss an important meeting. I just wish it had more automation features to save time.

Pros : Good for tracking leads, reminders work well.

Cons : Could use better automation.

Switched from : Sapphire QUICK CRM

Reason to switch : Symphony CRM offered better reminders.

4.1/5

“Decent CRM, But Room for Improvement”

Symphony CRM does a great job managing customer contacts. It was easy to set up and start using. But the mobile version isn’t as smooth as the desktop one.

Pros : Easy to set up, good contact management.

Cons : Needs better mobile support.

Switched from : NextSky Sales

Reason to switch : Symphony CRM had better pricing.

4.1/5

“Great CRM for Small Businesses”

Symphony CRM has been a great tool for my small business. It helps us keep track of customers and manage sales without spending too much money. Some advanced features took me a while to understand, but overall, it’s been very useful.

Pros : Easy to use, affordable.

Cons : Some features take time to learn.

Switched from : NextSky Sales

Reason to switch : Symphony CRM was more budget-friendly.

4.1/5

“Good CRM, But Needs More Features”

Symphony CRM helps me track customer interactions and sales, which is great. However, I wish it had more advanced analytics for deeper insights.

Pros : Easy to learn, good tracking.

Cons : Lacks advanced analytics.

Switched from : Octapro Sales/service CRM

Reason to switch : Symphony CRM was simpler for my needs.

4.1/5

“Simple and Effective”

I love how simple Symphony CRM is to use. The dashboard is clean, and I can find everything I need easily. However, I wish there were more customization options for reports.

Pros : User-friendly, clean interface.

Cons : Limited customization.

Switched from : QualitasIT CRM

Reason to switch : Symphony CRM was easier to navigate.