Customer.io VS Drift

Let’s have a side-by-side comparison of Customer.io vs Drift to find out which one is better. This software comparison between Customer.io and Drift is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Customer.io or Drift fits your business.

Comparison

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Customer.io

4.0

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Drift

4.3

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Pricing

Price Plans

$ 100

Essentials

$ 1000

Premium

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Price on Request

Get customise plan according to your business requirement

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Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.0

10 Ratings & 10 Reviews

Features 4.2

Value for Money 3.9

Ease of Use 4

Customer Support 4.0

Likelihood to Recommend

See all Customer.io reviews

4.3

5 Ratings & 0 Reviews

Features 4.2

Value for Money 4.2

Ease of Use 4.5

Customer Support 4.4

Likelihood to Recommend

Pros & Cons

Pros

Customer.io has been a perfect solution in scaling our email marketing efforts w...Read more - taujh jsisj Aug 05, 2024

Customer.io has improved our ability to personalize communication through advanc...Read more - nishikant bawankule Aug 05, 2024

Not Available

Currently no pros are available. Please check back later

Cons

The initial setup can be complex, it requires dedicated time to understand it be...Read more - taujh jsisj Aug 05, 2024

Learning all the features is a bit difficult at first. - nishikant bawankule Aug 05, 2024

Not Available

Currently no cons are available. Please check back later

Reviews

Verified customer reviews

This product is ideal for Growing Businesses

taujh jsisj Aug 05, 2024

Great for Personalized Communication

nishikant bawankule Aug 05, 2024

See all Customer.io reviews

Rating

Deepak Kumar Feb 22, 2024

Rating

Sanjay Dhull Feb 22, 2024

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Cart Recovery Automation
Leads Conversion
Email Optimization
Data Driven Optimization
Channel Optimization
Lead Qualification
Customer Journey Mapping
Multichannel
Custom Workflows
Progressive Profiling
Segmentation
Behavioral Targeting
Bulk Messaging
Visual Editor
Webhooks
Dynamic Content
Performance Analytics
API Integration
Social Media Automation
Push Notifications
Email Notifications
Third Party Integration
Lead Generation
List Management
Lead Scoring
Drip Campaigns
Channel Management
Templates
Contact Management
Auto - Responders
Visitor Tracking
CRM Integration
A/B Testing
Automated Workflow Optimization
Omnichannel
Lead Nurturing
SMS Marketing
SMS Notification
Campaign Optimization
Real-Time & Actionable Insights
Dashboard

Live Chat
Customer Success Manager
Natural Language Processing
AI Machine Learning
Integration Capabilities
Omnichannel
Mobile App

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Question and Answers

Product related question and answers

How can a user track conversion using Customer.io?

A conversion is recorded and attributed to a user's campaign when a person compl... Read more

How does Customer.io help in email marketing?

Customer.io helps in email marketing using features like drag and drop functiona... Read more

How can you build custom templates in Customer.io?

Custom layouts can be built in different ways in Customer.io, they are as follow... Read more

See all Customer.io Questions & Answers

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Alternatives

Top Alternative Products

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Dotdigital

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Humata

Claude AI

Aisera

ChatGPT

See all Drift alternatives

Customer.io vs Drift Comparison FAQs

Software questions,
answered

While Customer.io offers customized features, Drift has diverse modules. Select between Customer.io or Drift as per your business needs.

Both these products offer similar features but with a different approach. While Customer.io emphasizes on user experiences, Drift focuses on functionalities.

It all depends on the functionalities that you prefer. While Customer.io offers add-ons along with essential features, Drift emphasizes on customization.

No, the difference between Customer.io and Drift lies in terms of features and functionalities. While Customer.io can be customized as per the user’s needs, Drift addresses the diverse audience.

It depends upon your business requirement. Both Customer.io and Drift provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Customer.io is customizable, Customer.io offers comprehensive modules.

A Quick Comparison Between Customer.io vs Drift

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Customer.io vs Drift In terms of Features
Comparison Between Customer.io and Drift In terms of Deployment Type
Customer.io or Drift: Which Is Ideal for Your Industry
Which Is Better? - Customer.io or Drift

Comparison of Customer.io vs Drift In terms of Features

Customer.io includes features like Cart Recovery Automation, Leads Conversion, Email Optimization and Data Driven Optimization. Drift is known for functionalities like Live Chat, Customer Success Manager, Natural Language Processing and AI Machine Learning. When you compare Customer.io vs Drift, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Customer.io and Drift In terms of Deployment Type

While Customer.io supports Web Based deployment; Drift is suitable for Web Based deployment. While selecting between Customer.io and Drift, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Customer.io or Drift: Which Is Ideal for Your Industry

Customer.io is ideal for industries like All Industries. For All Industries, Drift is a better choice. If you are confused between Customer.io or Drift, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Customer.io or Drift

Customer.io and Drift can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Customer.io and Drift during demo to decide which one is best for your business.

Author: Techjockey Team

Customer.io VS Drift

We provide the best software solution for your business needs

Customer.io vs Drift Comparison FAQs

Is Customer.io better than Drift?

Are Customer.io and Drift same?

Which is better Customer.io or Drift?

Is Customer.io the same as Drift?

Can Customer.io replace Drift?

What is the difference between Customer.io and Drift?

A Quick Comparison Between Customer.io vs Drift

Comparison of Customer.io vs Drift In terms of Features

Comparison Between Customer.io and Drift In terms of Deployment Type

Customer.io or Drift: Which Is Ideal for Your Industry

Which Is Better? - Customer.io or Drift

Customer.io VS Drift

We provide the best software solution for your business needs

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Customer.io vs Drift Comparison FAQs

Is Customer.io better than Drift?

Are Customer.io and Drift same?

Which is better Customer.io or Drift?

Is Customer.io the same as Drift?

Can Customer.io replace Drift?

What is the difference between Customer.io and Drift?

A Quick Comparison Between Customer.io vs Drift

Comparison of Customer.io vs Drift In terms of Features

Comparison Between Customer.io and Drift In terms of Deployment Type

Customer.io or Drift: Which Is Ideal for Your Industry

Which Is Better? - Customer.io or Drift

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