Small Business
Designed for startups and growing businesses
Brand: Path Infotech Limited
This CRM software provide solutions to call centre, field service, inventory and franchise payout companies.
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Brand: Path Infotech Limited
Founded Year: 2022
ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies.
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Customer Data Management (CDM)
Sales Management
Marketing Automation
Data Sourcing / Integrations
Collaboration Tools
Security & Compliance
AI & Machine Learning
Reporting & Analytics
Alerts & Notifications
Others
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.2
Out of 5
Overall Rating
Based on
11 Verified Reviews
Rating Breakdown
87% Recommend this Product
Add ReviewUsers generally appreciate Servitium CRM for its scalability, affordability, and strong collaboration features, which enhance team communication and streamline workflows. Many find the mobile accessibility and automation capabilities beneficial for saving time. However, common concerns include the absence of a free trial, limited third-party integrations, and occasional slow loading times with large datasets. Additionally, some users note that while customer support is responsive, customization can be time-consuming and challenging. Overall, the sentiment is positive, with many recommending the software for its value and ease of use.
Pros
"It is scalable, meaning that as my business grows with me. It offers features that support my expansion."
"I can collaborate with my team by sharing notes, tasks, and updates thanks to its great collaboration tools."
"It provides mobile accessibility. I can access everything on my phone which is convenient when I am on the go."
Cons
"There is no free trial. Not having a free trial to evaluate it out fully before committing can be a bit annoying."
"I wish they had a live chat support. The support is good but I miss having live chat available for instant help."
"Although the automation features are good, they sometimes feel limited. They could have made them more advanced."
Jan 10, 2025
Techjockey Verified
“Scalable CRM but Missing Free Edition”
As my company expands, I have discovered that ServitiumCRM is a perfect fit. It is scalable and allows me to grow without feeling constrained. The lack of a free trial can be a little bothersome since I was unable to thoroughly evaluate it before committing to a subscription plan.
Pros
It is scalable, meaning that as my business grows with me. It offers features that support my expansion.
Cons
There is no free trial. Not having a free trial to evaluate it out fully before committing can be a bit annoying.
Reason to switch
I wanted a CRM that could adapt to my expanding needs and ServitiumCRM provided just that.
Dec 12, 2024
Techjockey Verified
“Great Collaboration but Missing Live Chat”
Collaborating with my team is easier because I can communicate notes, tasks, and updates with them with ease. Even though the support is decent, I do wish they had live chat because I miss having immediate assistance at my fingertips.
Pros
I can collaborate with my team by sharing notes, tasks, and updates thanks to its great collaboration tools.
Cons
I wish they had a live chat support. The support is good but I miss having live chat available for instant help.
Reason to switch
Leadsquared did not offer the same level of collaboration features as ServitiumCRM.
Nov 21, 2024
Techjockey Verified
“Convenient Mobile Access with Room for Automation Improvement”
I value the complete mobile accessibility that ServitiumCRM provides. Having access to anything on my phone is fantastic, especially while I am out. Though useful, I do wish the automated options were more sophisticated to manage some of the trickier jobs.
Pros
It provides mobile accessibility. I can access everything on my phone which is convenient when I am on the go.
Cons
Although the automation features are good, they sometimes feel limited. They could have made them more advanced.
Reason to switch
Insightly was okay but it did not offer the mobile accessibility I needed and the automation was less flexible.
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You can generate reports from raw data, compile the products for efficient usage, thereby, helping in efficient team management. The reports and analytics feature of the software helps in producing real-time and customizable insights into daily business activities.
Servitium CRM provides Field Service Mobile App for Android smartphone if your Android version is 4.4 and above. Its key features include call allocation and reallocation, management of attendance, leave and travel expenses, geo-tracking of field workers or engineers, technical help desk, etc.
You can buy Servitium CRM directly from techjockey.com. Simply choose your preferred subscription plan and complete the checkout process.
Techjockey.com accepts a range of payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.
After completing your purchase, the license key will be sent to your email instantly techjockey.com ensures 24-hour delivery, allowing you to activate the software immediately.
Yes, all software bought from techjockey.com is completely authentic and comes with a valid license.
Yes, techjockey.com offers support for software installation. You can contact our customer support team for help with the installation process.
You can renew your subscription right on techjockey.com. We'll remind you before it expires, and you can easily extend it on our website.
Yes, you can move your license to a new device. Just uninstall the software from your current device and install it on the new one using the same license key.
Yes, techjockey.com often has special discounts and deals on Servitium CRM. Visit our website to find the latest offers.
Servitium CRM price in India is available on request at techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.
Integrate WhatsApp with Servitium CRM using third-party tools or APIs that connect WhatsApp to the CRM. This allows you to send and receive WhatsApp messages directly within the CRM.
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Use automation in workflows by setting up triggers and actions based on specific conditions. This can include sending automated emails, updating records, and assigning tasks to team members.
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You can store various types of data, including contact information, sales records, customer interactions, support tickets, and marketing campaign details.
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Use the data migration feature by accessing the Data Migration tool, selecting the source and destination, mapping the fields, and starting the migration process. Ensure data integrity and backup before migrating.
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Yes, Servitium CRM is suitable for small businesses as it offers scalable solutions, affordable pricing, and essential features to manage customer relationships and sales processes.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.