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Braze VS Intouch Insight CX Platform

Let’s have a side-by-side comparison of Braze vs Intouch Insight CX Platform to find out which one is better. This software comparison between Braze and Intouch Insight CX Platform is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Braze or Intouch Insight CX Platform fits your business.

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  • img 6 Ratings & 0 Reviews
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  • img 6 Ratings & 0 Reviews
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Pricing

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Price Plans

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.2

6 Ratings & 0 Reviews

90% Likelihood to Recommend

4.3

6 Ratings & 0 Reviews

91% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

The Blue Mermaid Enterprises Aug 23, 2024

Rating

Douglas Nilles Jul 28, 2024

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Satish Patil Bendrikar Jan 22, 2025

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Tushar Kamboj Jan 04, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Sandbox / Test Environments
  • checked In-App Notifications
  • checked Push Notifications
  • checked Multivariate Testing
  • checked Desktop Notification
  • checked Visual Editor
  • checked Real-Time Alerts
  • checked Webhooks
  • checked Conversion Rate Optimization (CRO)
  • checked Behavioral Targeting
  • checked Web Form Tracking
  • checked User Access Management
  • checked Custom Workflows
  • checked Multichannel
  • checked Dedicated IPs
  • checked Subject Line Helper
  • checked Smart Recommendations
  • checked Segmentation
  • checked Landing Page Optimization
  • checked Email Optimization
  • checked Data Driven Optimization
  • checked Content Marketing Automation
  • checked Channel Optimization
  • checked Cart Recovery Automation
  • checked Generative AI
  • checked Customer Journey Mapping
  • checked Email Notifications
  • checked Third Party Integration
  • checked CRM Integration
  • checked Visitor Tracking
  • checked List Management
  • checked Landing Page / Web Forms
  • checked Drip Campaigns
  • checked Channel Management
  • checked Predictive Analytics
  • checked Templates
  • checked Behaviour Management
  • checked Contact Management
  • checked Compliance Management
  • checked API Integration
  • checked Dashboards
  • checked Bulk Messaging
  • checked Dynamic Content
  • checked A/B Testing
  • checked Performance Analytics
  • checked Automated Workflow Optimization
  • checked Omnichannel
  • checked Lead Nurturing
  • checked SMS Marketing
  • checked SMS Notification
  • checked Live View
  • checked Campaign Optimization
  • checked Real-Time & Actionable Insights
  • checked Auto - Responders
  • checked Sentiment Analysis
  • checked Inspection Management
  • checked Customer Journey Mapping
  • checked Automated schedule sharing
  • checked 360° Customer profile view.
  • checked Heatmap Visualization
  • checked Root Cause Analysis
  • checked Benchmarking
  • checked Multi Channel Support

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgfrançais

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Cronberry

Cronberry


ActiveCampaign

ActiveCampaign


Freshmarketer

Freshmarketer


Dotdigital

Dotdigital


See all Braze alternatives img
Kapture CX

Kapture CX


Feedier

Feedier


Coho AI

Coho AI


Varta

Varta


See all Intouch Insight CX Platform alternatives img

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Braze vs Intouch Insight CX Platform Comparison FAQs

Software questions,
answered

While Braze offers customized features, Intouch Insight CX Platform has diverse modules. Select between Braze or Intouch Insight CX Platform as per your business needs.

Both these products offer similar features but with a different approach. While Braze emphasizes on user experiences, Intouch Insight CX Platform focuses on functionalities.

It all depends on the functionalities that you prefer. While Braze offers add-ons along with essential features, Intouch Insight CX Platform emphasizes on customization.

No, the difference between Braze and Intouch Insight CX Platform lies in terms of features and functionalities. While Braze can be customized as per the user’s needs, Intouch Insight CX Platform addresses the diverse audience.

It depends upon your business requirement. Both Braze and Intouch Insight CX Platform provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Braze is customizable, Braze offers comprehensive modules.

A Quick Comparison Between Braze vs Intouch Insight CX Platform

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Braze vs Intouch Insight CX Platform In terms of Features
  • Comparison Between Braze and Intouch Insight CX Platform In terms of Deployment Type
  • Braze or Intouch Insight CX Platform: Which Is Ideal for Your Industry
  • Which Is Better? - Braze or Intouch Insight CX Platform

Comparison of Braze vs Intouch Insight CX Platform In terms of Features

Braze includes features like Sandbox / Test Environments, In-App Notifications, Push Notifications and Multivariate Testing. Intouch Insight CX Platform is known for functionalities like Sentiment Analysis, Inspection Management, Customer Journey Mapping and Scheduling. When you compare Braze vs Intouch Insight CX Platform, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Braze and Intouch Insight CX Platform In terms of Deployment Type

While Braze supports Web Based deployment; Intouch Insight CX Platform is suitable for Web Based deployment. While selecting between Braze and Intouch Insight CX Platform, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Braze or Intouch Insight CX Platform: Which Is Ideal for Your Industry

Braze is ideal for industries like All Industries. For All Industries, Intouch Insight CX Platform is a better choice. If you are confused between Braze or Intouch Insight CX Platform, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Braze or Intouch Insight CX Platform

Braze and Intouch Insight CX Platform can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Braze and Intouch Insight CX Platform during demo to decide which one is best for your business.

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