DelightChat VS gupshup

Let’s have a side-by-side comparison of DelightChat vs gupshup to find out which one is better. This software comparison between DelightChat and gupshup is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether DelightChat or gupshup fits your business.

Comparison

Pricing

Price Plans

$ 49

Startup

$ 99

Scale

$ 299

Growth

View Details

Price on Request

Get customise plan according to your business requirement

Get Price

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Free Trial
Lifetime Plan

Free Trial

Ratings

Overall ratings

4.5

4 Ratings & 0 Reviews

Features 4.6

Value for Money 4.6

Ease of Use 4.5

Customer Support 4.3

Likelihood to Recommend

4.5

6 Ratings & 0 Reviews

Features 4.5

Value for Money 4.4

Ease of Use 4.5

Customer Support 4.5

Likelihood to Recommend

Reviews

Verified customer reviews

Rating

RITESH AMBURKAR Jan 16, 2025

Rating

Karly Veach Oct 10, 2024

Rating

Parames waran Jan 17, 2025

Rating

Syed Muhammad Pervaiz Dec 15, 2024

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Bulk Messaging & Broadcasting

Bulk Messaging
Scheduled Messaging
Customizable Templates
Rich Media Support
Message Templates
Preview Mode
Auto Replies
Broadcast Lists

Bulk Messaging
Scheduled Messaging
Customizable Templates
Rich Media Support
Message Templates
Preview Mode
Auto Replies
Broadcast Lists

Contact Management & Segmentation

Import/Export Contacts
Sync Contacts
Contact Tagging & Segmentation
Deduplication
Blacklist/Unsubscribe

Import/Export Contacts
Sync Contacts
Contact Tagging & Segmentation
Deduplication
Blacklist/Unsubscribe

Chatbot & Automation

Auto Replies
Automatic Retry
Canned Responses
Drip Campaigns
Campaign Scheduling
Workflow Automation
Automated Follow-Ups
Hybrid Mode
Recurring Messaging

Auto Replies
Automatic Retry
Canned Responses
Drip Campaigns
Campaign Scheduling
Workflow Automation
Automated Follow-Ups
Hybrid Mode
Recurring Messaging

AI Features

AI Sentiment Analysis
Predictive Analytics
Lead Qualification
AI Chatbots
Auto-Responders

AI Sentiment Analysis
Predictive Analytics
Lead Qualification
AI Chatbots
Auto-Responders

Multi-Agent & Team Collaboration

Shared Inbox
Unlimited Agents
Live Agent Support
Internal Notes
Chat Transfer
Alerts & Notifications

Shared Inbox
Unlimited Agents
Live Agent Support
Internal Notes
Chat Transfer
Alerts & Notifications

Integrations

OpenAI Integration
WhatsApp Business API
E-Commerce Platforms
CRM Integration
Webhooks Integration
API Integration
Chatbot Integration
ERP Integration
Payment Gateway Integration
Third Party Integrations
TallyPrime Integration
E-Signatures

OpenAI Integration
WhatsApp Business API
E-Commerce Platforms
CRM Integration
Webhooks Integration
API Integration
Chatbot Integration
ERP Integration
Payment Gateway Integration
Third Party Integrations
TallyPrime Integration
E-Signatures

Analytics & Reporting

Delivery & Read Reports
Engagement Metrics
Campaign Performance
Conversion Tracking
Real Time Dashboards
Agent Performance Metrics

Delivery & Read Reports
Engagement Metrics
Campaign Performance
Conversion Tracking
Real Time Dashboards
Agent Performance Metrics

Security & Compliance

GDPR & CCPA Compliance
Data Encryption
API Rate Limiting
Anti Spam Filtering
Role-Based Access Control (RBAC)
Audit Logs
Data Retention Policy
Opt-In/Opt-Out Management
Audit Trail
IP Whitelisting

GDPR & CCPA Compliance
Data Encryption
API Rate Limiting
Anti Spam Filtering
Role-Based Access Control (RBAC)
Audit Logs
Data Retention Policy
Opt-In/Opt-Out Management
Audit Trail
IP Whitelisting

Gallery

All Videos & Images

See all (3)

See all (5)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

Whatso

NovoChat

WAPlus

Gallabox

See all DelightChat alternatives

Whatso

NovoChat

WAPlus

Gallabox

See all gupshup alternatives

DelightChat vs gupshup Comparison FAQs

Software questions,
answered

While DelightChat offers customized features, gupshup has diverse modules. Select between DelightChat or gupshup as per your business needs.

Both these products offer similar features but with a different approach. While DelightChat emphasizes on user experiences, gupshup focuses on functionalities.

It all depends on the functionalities that you prefer. While DelightChat offers add-ons along with essential features, gupshup emphasizes on customization.

No, the difference between DelightChat and gupshup lies in terms of features and functionalities. While DelightChat can be customized as per the user’s needs, gupshup addresses the diverse audience.

It depends upon your business requirement. Both DelightChat and gupshup provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While DelightChat is customizable, DelightChat offers comprehensive modules.

A Quick Comparison Between DelightChat vs gupshup

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of DelightChat vs gupshup In terms of Features
Comparison Between DelightChat and gupshup In terms of Deployment Type
DelightChat or gupshup: Which Is Ideal for Your Industry
Which Is Better? - DelightChat or gupshup

Comparison of DelightChat vs gupshup In terms of Features

DelightChat includes features like API Integration, Recurring Messaging, Auto-Responders and Chat Transfer. gupshup is known for functionalities like Drip Campaigns, Message Templates, Broadcast Lists and Import/Export Contacts. When you compare DelightChat vs gupshup, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DelightChat and gupshup In terms of Deployment Type

While DelightChat supports Web Based deployment; gupshup is suitable for Web Based deployment. While selecting between DelightChat and gupshup, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DelightChat or gupshup: Which Is Ideal for Your Industry

DelightChat is ideal for industries like All Industries. For All Industries, gupshup is a better choice. If you are confused between DelightChat or gupshup, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DelightChat or gupshup

DelightChat and gupshup can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DelightChat and gupshup during demo to decide which one is best for your business.

Author: Kumar Abinash

DelightChat VS gupshup

We provide the best software solution for your business needs

DelightChat vs gupshup Comparison FAQs

Is DelightChat better than gupshup?

Are DelightChat and gupshup same?

Which is better DelightChat or gupshup?

Is DelightChat the same as gupshup?

Can DelightChat replace gupshup?

What is the difference between DelightChat and gupshup?

A Quick Comparison Between DelightChat vs gupshup

Comparison of DelightChat vs gupshup In terms of Features

Comparison Between DelightChat and gupshup In terms of Deployment Type

DelightChat or gupshup: Which Is Ideal for Your Industry

Which Is Better? - DelightChat or gupshup

DelightChat VS gupshup

We provide the best software solution for your business needs

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DelightChat vs gupshup Comparison FAQs

Is DelightChat better than gupshup?

Are DelightChat and gupshup same?

Which is better DelightChat or gupshup?

Is DelightChat the same as gupshup?

Can DelightChat replace gupshup?

What is the difference between DelightChat and gupshup?

A Quick Comparison Between DelightChat vs gupshup

Comparison of DelightChat vs gupshup In terms of Features

Comparison Between DelightChat and gupshup In terms of Deployment Type

DelightChat or gupshup: Which Is Ideal for Your Industry

Which Is Better? - DelightChat or gupshup

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