Let’s have a side-by-side comparison of HubSpot CRM vs Salesforce CRM vs SugarCRM to find out which one is better. This software comparison between HubSpot CRM and Salesforce CRM and SugarCRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether HubSpot CRM or Salesforce CRM or SugarCRM fits your business.
Comparison
Quick View
16 Ratings & 16 Reviews
91 Ratings & 79 Reviews
16 Ratings & 12 Reviews
Pricing
Price Plans
$ 25
Starter Suite-[Billed monthly or annually]$ 100
Pro Suite-[Billed annually]$ 165
Enterprise-[Billed annually]$ 19
Essentials-(Billed Annually)$ 59
Standard-(Billed Annually)$ 85
Advanced-(Billed Annually)
Free Trial
Offers
Available offers & discounts
Save upto 18%, Get GST Invoice on your business purchase
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Save upto 18%, Get GST Invoice on your business purchase
Buy Now & Pay Later, Check offer on payment page.
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Ratings
Pros & Cons
Pros
The software offers engaging dashboards, where you can see all your notification...Read more - Vicky Feb 23, 2024
Most convenient software for contact management and lead management. I can also ...Read more - neha khatri Feb 23, 2024
Salesforce CRM’s beat notification feature ensures timely updates, helping sal...Read more - NISHANT PATEL May 15, 2025
Excellent UI, easy to use for sales and support teams, boosts customer relations...Read more - Madhav Apr 21, 2025
I have had mostly positive experiences when I reached out to their customer supp...Read more - Kingsley Feb 19, 2025
It works great with tools like Mailchimp, QuickBooks, and other tools that I am ...Read more - Rabin sarkar Feb 09, 2025
Cons
In starting, it requires extra assistance to work with it. The features can be a...Read more - Vicky Feb 23, 2024
It takes time to transfer and upload the files - neha khatri Feb 23, 2024
Salesforce CRM lacks calling and call recording features on iOS, which can limit...Read more - NISHANT PATEL May 15, 2025
High initial cost and steep learning curve for new users. Integration is often t...Read more - Madhav Apr 21, 2025
They tend to keep older features around instead of refining or replacing them. T...Read more - Kingsley Feb 19, 2025
The reporting is fine for basics. If you want deep insights, you will need third...Read more - Rabin sarkar Feb 09, 2025
Reviews
Verified customer reviews
The interactive dashboards are the one thing I love about Hubspot.
Vicky Feb 23, 2024
One of the most easy to use CRM software
neha khatri Feb 23, 2024
Solid Support but Could Do with Some Cleanup
Kingsley Feb 19, 2025
Perfect for Integrations but Lacks Advanced Reporting
Rabin sarkar Feb 09, 2025
Reviews with Video
See all (3)
See all (3)
See all (2)
Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Customer Data Management (CDM)
Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History
Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History
Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History
Sales Management
Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation
Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation
Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation
Marketing Automation
Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns
Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns
Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns
Data Sourcing / Integrations
Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration
Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration
Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration
Collaboration Tools
Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support & Engagement
Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support & Engagement
Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support & Engagement
Security & Compliance
Role-Based Access Control (RBAC)
Data Encryption
Backup & Disaster Recovery
GDPR & Data Privacy
Audit Trail
Role-Based Access Control (RBAC)
Data Encryption
Backup & Disaster Recovery
GDPR & Data Privacy
Audit Trail
Role-Based Access Control (RBAC)
Data Encryption
Backup & Disaster Recovery
GDPR & Data Privacy
Audit Trail
AI & Machine Learning
Predictive Analytics
Lead Scoring
Chatbots
Predictive Analytics
Lead Scoring
Chatbots
Predictive Analytics
Lead Scoring
Chatbots
Reporting & Analytics
Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking
Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking
Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking
Alerts & Notifications
Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts
Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts
Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
English Deutsche Português Español Nederlands English français Italiano English français Deutsche Italiano Español Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
Question and Answers
Product related question and answers
Here’s how you can set up a workflow in HubSpot: Access the Workflow Too... Read more
To set up a trigger in HubSpot, navigate to Automation, then Workflows and ... Read more
HubSpot has a feature called 'Pipeline View' in the Deals section that is the eq... Read more
AI in CRM tools like Salesforce plays a vital role in enhancing customer engagem... Read more
Salesforce's Sales Cloud helps businesses work smarter and grow. It has powerful... Read more
CRM tools offer automation, data centralization, real-time updates, and analytic... Read more
SugarCRM offers detailed reporting and analytics tools, including customizable d... Read more
Yes, SugarCRM supports multiple languages and currencies, making it suitable for... Read more
SugarCRM is highly customizable, with options for custom modules, workflows, rep... Read more
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