Tentacle
vs
ManageEngine ServiceDesk Plus

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Reviews

5 Ratings

All 6 reviews

5 Ratings

All 2 reviews
Overview
Tentacle is one of the best outbound calling solutions that provides options for telecallers to make use of mobile devices to take calls and avoid the hassle of handling multiple cables while working. With this contact center solution, you can easily manage various escalations raised in or..Read more
What is ManageEngine ServiceDesk Plus? ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a wide range of tasks; the list includes incident management, problem management, project management, change management, among many others. ..Read more
General Features
Industries
  • All Industries
  • All Industries
Platform
Deployment
Perpetual
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Web-based
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Perpetual
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Web-based
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Device Supported
Desktop
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Mobile
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Desktop
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Mobile
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Operating System
Windows
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Mac OS
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Linux
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IOS
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Android
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Windows
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Mac OS
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Linux
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IOS
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Android
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Features
Mobile Support
Online Payment
Web base
Call Recording
Live Chat
Escalation Management
Predictive Dialer
Blended Call Center
Outbound Calling
User Management
Campaigns
Contacts
Reports
Storage
Incident Management
Asset Management
Project Management
Problem Management
CMDB
Catalogue Management
Change Management
Service Management
Release Management
Self-Service System
Live Chat
Knowledge Base
Domains Tools
Mobile App
Helpdesk Management
Business Rules Management
Notification
Escalation Management
Preventive Maintenance
Data Archiving
Contract / License Management
Remote Control
Inventory
Applications Monitoring
Endpoint Access Management
Network Monitoring
Analytics
Top Reviews
Great Quality and Service

   4.6 Ratings

Pros:

I found Techjockey as part of Google search results for Business Intelligence software. They recommended a few options right away and had the vendors call me directly. Soon after, we were engaged in conversations with the vendors and found the right solution.

Cons:

N/A

VIVEK KOTHIYA
recommend to eveyone having software need

   4.3 Ratings

Pros:

Great experience. I am still reviewing the recommended softwares, my representative was very thorough and prepared me for what was going to happen following our conversation. Like he predicted, I was contacted by a rep fromn each company either by phone or via email to set up a convenient meeting time. I have had 4 demos so far, pending 1. I am very satisfied with Techjockey service. I will certainly pick my software from my proposed list.

Cons:

N/A

Aneesh Sahni
these folks are great

   4.4 Ratings

Pros:

Jaclyn was very helpful and steered me to a software company that fit our needs perfectly. I probably would never have found this software searching on my own. Highly recommended.

Cons:

N/A

nidhi
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