About LiveChat

LiveChat is a live chat software with help desk and online ticketing system features. Over 21,000 companies worldwide use LiveChat to communicate with customers on their websites to provide amazing customer support, increase conversions and online sales.

Specification

Deployment

  • Web

    web-based

Operating system

  • W

    Windows

  • A

    Android

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About LiveChat Inc.

LiveChat is a live chat software with help desk and online ticketing system features. Over 21,000 companies worldwide use LiveChat to communicate with customers on their websites to provide amazing customer support, increase conversions and online sales.
view more products by LiveChat Inc.

Features

Web app. Desktop apps. LiveChat on mobile. Cloud capability. Chat window on mobile. Application shortcuts.
Google Analytics. Facebook. Salesforce. Mailchimp. Dropbox. join.me. Wordpress. More integrations.
Goals. Sales tracker. Sales information. Targeting visitors from campaigns. E-commerce integrations.
Agent groups. Agent account management. Agent roles. Chat supervision. Work scheduler. Chat limit.
Chat ratings. Rating comments. Ticket ratings. Post-chat surveys. Satisfaction stats.
Encryption. Credit card masking. Data center Europe. Access restriction. Logging in with Google Accounts. 2-step Verification.
Workflow automation Webhooks JavaScript API
Gathering customer data. Visitor information filtering. Additional visitors information.

Plans and Pricing

Web-based

Starter

Rs. 1075.00 ( Per Month )

  • Billed Annually
  • Unlimited agent accounts
  • 60-day chat history
  • Basic chat customization
  • Ticketing system
  • Data security

Team

Rs. 2215.00 ( Per Month )

  • Unlimited agent accounts
  • Unlimited chat history
  • Full chat customization
  • Ticketing system
  • Data security
  • Basic reporting
  • Agent groups
  • Multiple brandings

Business

Rs. 3350.00 ( Per Month )

  • Unlimited agent accounts
  • Unlimited chat history
  • Full chat customization
  • Ticketing system
  • Data security
  • Advanced reporting
  • Agent groups
  • Multiple brandings
  • Staffing prediction
  • Work scheduler

Enterprise

Rs. 9985.00 ( Per Month )

  • Unlimited chat history
  • Full chat customization
  • Ticketing system
  • Data security
  • Advanced reporting
  • Agent groups
  • Multiple brandings
  • Staffing prediction
  • Work scheduler
  • Dedicated acc. manager
  • Product training
  • Software engineer support?
  • Security assistance
  • Single Sign-On (SSO)

Videos

This video presents a feature recently added to LiveChat - Customer Message Sneak-Peek. It allows to preview in real-time all the messages that online visitors enter in the chat window before they are sent.

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