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LiveChat

Brand: LiveChat

  • 4.2

  • 6 Ratings

LiveChat is a customer service platform that helps businesses connect with their website visitors in real time. It simplifies communication, enhances customer engagement, and increases sales through features like visitor tracking, team management, and seamless integrations.

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Starting Price
$20

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Starting at $20

LiveChat Software Overview

What is LiveChat?

LiveChat is a powerful Live Chat Software and Customer Support Software designed to improve the way businesses interact with their customers online. With its robust features, this Business Software allows businesses to provide instant customer support, track visitor behavior, and manage their team’s performance. LiveChat is widely used by e-commerce businesses, customer service teams, and sales departments to streamline communication and improve customer satisfaction.

One of the key advantages of LiveChat is its ability to integrate with various applications and tools. It not only enhances team collaboration but also provides actionable insights through visitor tracking and feedback. LiveChat ensures that businesses can cater to their customers’ needs efficiently while maintaining a secure and reliable communication system. Whether you are a small business or a large enterprise, LiveChat offers scalable solutions to match your requirements.

Why Choose LiveChat Customer Support Software?

  • Real-Time Communication: Engage with your customers instantly and address their concerns in real time.
  • Customizable Options: Tailor LiveChat to suit your business needs with various settings and integrations.
  • Improved Customer Experience: Boost customer satisfaction by resolving issues quickly and efficiently.
  • Seamless Integrations: Connect with popular tools like CRM systems, e-commerce platforms, and more.
  • Scalable Solutions: Suitable for businesses of all sizes, from startups to enterprises.
  • Data-Driven Insights: Use visitor tracking and feedback tools to make informed business decisions.

Benefits of LiveChat

  • Enhanced Customer Engagement: Build stronger relationships with your customers by providing prompt assistance.
  • Increased Sales Opportunities: Convert visitors into customers with real-time support and personalized recommendations.
  • Efficient Team Collaboration: Manage your team effectively with performance tracking and collaboration tools.
  • User-Friendly Interface: Easy to set up and use, requiring minimal technical expertise.
  • Multi-Channel Support: Interact with customers through various channels, including websites, apps, and social media.
  • Secure Communication: Protect customer data with advanced security features.
  • Actionable Feedback: Gather valuable insights through customer feedback to improve services.
  • Flexible Integration Options: Integrate with tools like payment gateways, analytics software, and marketing platforms.
  • Boost Productivity: Save time by automating routine tasks and focusing on core business activities.
  • 24/7 Availability: Ensure customers get assistance anytime with automated chatbots and team support.

Pricing of LiveChat

LiveChat price starts at $ 20 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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LiveChat Company Details

Founded Year:  2002

LiveChat

Director/Founders Mariusz Cieply
Company Size 101-500

LiveChat Pricing & Plans

Starter
Starting at $20
    • Monthly

      Monthly
      Monthly

Key Features

  • Track up to 100 Visitors

  • 1 reccuring campaigns

  • 60-day chat History

  • Basic Widget Customization

Team
Starting at $41
    • Monthly

      Monthly
      Monthly

Key Features

  • Track up to 400 Visitors

  • Unlimited Campaigns

  • Unlimited chat History

  • Full Widget Customization

Business
Starting at $59
    • Monthly

      Monthly
      Monthly

Key Features

  • Track up to 1000 Visitors

  • Work Sheduler

  • Staffing Prediction

  • On-demand Reporting

LiveChat Features

  • icon_check Application Integration
    Seamlessly connect LiveChat with third-party tools to boost productivity.
  • icon_check Integrations
    Easily integrate with e-commerce platforms, CRMs, and marketing tools for streamlined workflows.
  • icon_check E-commerce
    Enhance online shopping experiences with real-time customer support and product guidance.
  • icon_check Team Management
    Monitor and manage team performance efficiently to improve customer interactions.
  • icon_check Feedbacks
    Collect valuable customer feedback to refine your business strategies.
  • icon_check Security
    Ensure safe and encrypted communication to protect sensitive customer data.
  • icon_check API Integration
    Utilize APIs to customize and extend LiveChat’s functionality.
  • icon_check Visitor Tracking
    Track visitor activities to gain insights into customer behavior and preferences.
LiveChat Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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LiveChat Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile Tablet Tablet
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Email Live Chat Communities
Language
English
Integration
API Integration
Training Resources
Webinars

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LiveChat Review

4.2

Out of 5

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Overall Rating

Based on
6 Verified Ratings

Rating Breakdown

  • Features 4.2
  • Value for Money 4.4
  • Ease of Use 4
  • Customer Support 4.3

95% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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    Whats great - I was just all over the place after launching my new website. I had taken care of all the necessary do’s and don’ts but then ... read more

  • ClickDesk

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    Whats great - I like that the integrated chat is bundled with the help desk. Other companies up charge for this service and it can get a li... read more

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Articles for LiveChat

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What is LiveChat used for?

LiveChat is used to provide real-time customer support, enhance communication, and improve customer engagement for businesses.

How does LiveChat help businesses?

LiveChat helps businesses connect with their customers instantly, track visitor behavior, and boost sales through efficient communication.

Can LiveChat be integrated with other tools?

Yes, LiveChat integrates with numerous tools, including CRM systems, e-commerce platforms, and marketing software.

Is LiveChat suitable for small businesses?

Yes, LiveChat offers scalable solutions suitable for businesses of all sizes, including startups and small enterprises.

Does LiveChat support multiple languages?

Yes, LiveChat supports multiple languages, making it suitable for global businesses.

Is customer feedback available in LiveChat?

Yes, LiveChat provides tools to collect and analyze customer feedback for improved services.

How secure is LiveChat?

LiveChat ensures secure communication with advanced encryption and data protection features.

Can LiveChat track website visitors?

Yes, LiveChat includes visitor tracking to monitor customer behavior and preferences.

Does LiveChat offer 24/7 support?

Yes, with automated chatbots and team support, LiveChat ensures 24/7 customer assistance.

How can I start using LiveChat?

You can start using LiveChat by visiting Techjockey.com to explore plans and request a demo.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.