Webnfoz Travel CRM Reviews & Ratings

5/5

“Practical CRM for Travel Agencies”

CRMtravel helps bring customer management, sales, quotations, operations, marketing, and finance activities into one platform. Its travel-focused features make it useful for agencies and tour operators managing multiple inquiries and bookings. Overall, it helps keep daily work more organised and reduces dependence on scattered spreadsheets and manual tracking.

Pros : CRMtravel is designed around travel business requirements and helps keep customer inquiries, quotations, sales activities, and follow-ups organised. Bringing sales, operations, marketing, and finance workflows into one platform also reduces the need for separate spreadsheets and tools.

Cons : The platform covers a wide range of travel-related workflows, so new users may need some time to become familiar with all the features. More flexibility in customising certain workflows and reports could also make it easier to adapt the system to different travel businesses.

Reason to switch : CRMtravel has made it easier for us to manage our day-to-day travel business activities from one place. Instead of keeping customer details, inquiries, quotations, follow-ups, and operational information across different tools, we can organize everything through the CRM. The sales and quotation features are particularly useful for keeping track of potential customers and ongoing deals. It also helps our team stay coordinated and reduces the amount of manual work involved in regular tasks. Overall, CRMtravel provides a more structured way to manage customers, sales, operations, and other important travel-business activities.

5/5

“Highly recommend CRMtravel to any travel agency or tour operator.”

Pros : CRMtravel helped us to manage our business more efficiently and effectively. The cloud-based platform is accessible from anywhere and the customer support team is always available to assist us with any issues. A must-have tool for any business!

Cons : None so far

Switched from : DeBox Global Travel CRM

Reason to switch : We wanted to manage our Kashmir and Dubai branches on it which is not feasible.

5/5

“Software worth investing in for aligning your business on a single platform.”

Pros : A complete CRM for my travel business needs, from monitoring, leads to their finalized individual reports. I can also keep track of my client, agents, and supplier’s accounts in the software. Software worth investing in for any B2B or DMC companies

Cons : NO CONS

Reason to switch : First of all, It was hectic to manage the business and keep track of the things in my company’s financials & employee performance. Has been struggling to do a proper follow-up against the client and hard to find the conversion rates in the business. One of my friends suggested about CRMtravel software for managing my travel business. Timely reminders help us better efficiency to close more deals.