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Best Cloud Based Complaint Management Software in 2025

Best Cloud Based Complaint Management Software

Check out our list of best of the best web-based Complaint Management Software. Products featured on this list are saas Complaint Management Software. As with most offline Complaint Management Software versions, there are limitations like updations, security, etc will be limited. If you’d like to see more products and to evaluate additional feature options, compare all Complaint Management Software to ensure you get the right product.

Best Cloud Based Complaint Management Software

(Showing 1 - 15 of 15 products)

Most PopularNewest FirstTop Rated Products
Bitrix24

Bitrix24

Brand: Bitrix 24

4.3img

4.3 out of 5

(19 user reviews)

Bitrix24 is the customer relationship management (CRM) software that provides a range of analytics, marketing, and sales solutions. Businesses can use it... Read More About Bitrix24 img

₹1,990 /Organization/Month

Kapture CX

Kapture CX

Brand: Adjetter

4.2img

4.2 out of 5

(16 user reviews)

Kapture CX is a Gen AI powered omnichannel customer support automation platform designed for enterprises to streamline and personalize customer interaction... Read More About Kapture CX read review arrow

₹4,000 /User/Month

View Plansimg

eFacilito

eFacilito

Brand: Compel Consultancy Pvt Ltd

4.6img

4.6 out of 5

(6 user reviews)

eFacilito is a facility management software that helps manage different types of facilities like factories, hotels, malls, and logistic services. This is... Read More About eFacilito img

₹3,990 /User/Month

View Plansimg

Apptivo

Apptivo

Brand: Apptivo

4img

4 out of 5

(1 user reviews)

Apptivo is a cloud-based full suite Business Process Management Solution for small and medium scale enterprises offering a host of services like CRM, proj... Read More About Apptivo img

₹625 /User/Month

View Plansimg

Freshdesk

Freshdesk

Brand: Freshworks

4.7img

4.7 out of 5

(3 user reviews)

Robust customer support software designed for businesses to streamline, automate, and improve their customer support processes with its multichannel suppor... Read More About Freshdesk read review arrow

₹1,199 /Month

View Plansimg

Complaint Management Software Product List Top Banner - 1
Complaint Management Software Product List Top Banner - 2
Zoho Desk

Zoho Desk

Brand: Zoho Corporation

4.0img

4.0 out of 5

(0 user reviews)

Zoho desk is a cloud-based client management software that helps businesses enhance their customer support system. The software collects and analyses inte... Read More About Zoho Desk img

₹540 /Month

Kaem Help Desk Management System

Kaem Help Desk Management System

Brand: KAEM Technologies

4.1img

4.1 out of 5

(0 user reviews)

... Read More About Kaem Help Desk Management System img

Price On Request

LiveAgent

LiveAgent

Brand: Quality Unit

4.6img

4.6 out of 5

(4 user reviews)

LiveAgent LiveAgent is one of the most trusted customer service software, used by thousands of organizations. In order to scale your business venture, you... Read More About LiveAgent img

₹1,050

Zendesk

Zendesk

Brand: Zendesk

4.5img

4.5 out of 5

(3 user reviews)

A modern sales CRM software that helps you close more deals faster.... Read More About Zendesk read review arrow

$25 /Agent/Month

Jira Service Management

Jira Service Management

Brand: Atlassian

4.3img

4.3 out of 5

(0 user reviews)

Jira Service Management ITSM Tool will help streamline ticket management, automate workflows, and provide comprehensive reporting.... Read More About Jira Service Management read review arrow

$19

SimplerQMS

SimplerQMS

Brand: SimplerQMS

4.4img

4.4 out of 5

(0 user reviews)

SimplerQMS is a quality management software designed to streamline compliance processes and improve operational efficiency for businesses of all sizes.... Read More About SimplerQMS read review arrow

$1,150 /Month

isoTracker

isoTracker

Brand: isoTracker

4.5img

4.5 out of 5

(0 user reviews)

isoTracker is a cloud-based quality management system (QMS) software designed to streamline quality management processes and ensure compliance with ISO sta... Read More About isoTracker read review arrow

$303 /Month

Quantivate

Quantivate

Brand: Quantivate

4.3img

4.3 out of 5

(0 user reviews)

Quantivate helps businesses monitor and ensure adherence to regulatory requirements and standards, reducing compliance risks and facilitating audits.... Read More About Quantivate read review arrow

Price On Request

Issuetrak

Issuetrak

Brand: Issuetrak

4.0img

4.0 out of 5

(0 user reviews)

Issuetrak is a powerful Help Desk Software designed to streamline business operations. It enables organizations to automate tasks, customize workflows, and... Read More About Issuetrak read review arrow

$27 /Month

Happyfox Helpdesk

Happyfox Helpdesk

Brand: HAPPYFOX

4.3img

4.3 out of 5

(0 user reviews)

... Read More About Happyfox Helpdesk img

$29 /Month

Last Updated on : 12 Jun, 2025

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Complaint Management Software Reviews

B

Bitrix24

4.1

“The pricing for premium plans is reasonable compared to other platforms. The features are great for the value.”

- PRAVIN

See all Bitrix24 reviewsimg
KC

Kapture CX

4.3

“It's easy to navigate, user friends tab which makes professional life easy”

- Haroon Jalal

See all Kapture CX reviewsimg
E

eFacilito

4.3

“easy to use, user interface is quite friendly, does the job perfectly”

- yuvrajsinh vaghela

See all eFacilito reviewsimg
L

LiveAgent

4.5

“LiveAgent is fantastic, my customers like it, I like it and even my mother can use it.”

- Sudhesh

See all LiveAgent reviewsimg
Z

Zendesk

4.7

“The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied.”

- Ankit patidar

See all Zendesk reviewsimg

Articles for Complaint Management Software

Price of Cloud Based Complaint Management Software in India

Complaint Management Software Cost
Top Complaint Management Software Starting Price Rating
Bitrix24₹1990.00 /Organization/Month4.3
Kapture CX₹4000.00 /User/Month4.2
eFacilito₹3990.00 /User/Month4.6
Apptivo₹625.00 /User/Month4
Freshdesk₹1199.00 /Month4.7
Zoho Desk ₹540.00 /Month4.0
LiveAgent₹1050.00 4.6
Zendesk$25.00 /Agent/Month4.5
Jira Service Management$19.04 4.3
SimplerQMS$1150.00 /Month4.4

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