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Jira opicon

By : Atlassian

4.4 ( 19 reviews )
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Jira Reviews & Ratings

Check out Jira reviews by verified users. Discover what businesses are saying about Jira on Techjockey.


88%

Have recommended this product

Overall Score

4.4/5
Based on 19 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Jira Pros and Cons

Pros

pros_icon “Intuitive and user-friendly interface. Seamless integration with test management systems. Centralized platform for all testing activities.” Hritik Tomar - Mar 14, 2024

pros_icon “Task View: The card-based task segregation provides a comprehensive overview of user stories and expectations.” NITIN ANGAL - Mar 13, 2024

pros_icon “A Well Structured Productivity Software, that can be integrated with almost everything.” Ayush - Jan 20, 2023

Cons

cons_icon “Out-of-the-box, Jira lacks extensive focus on test case management. Often requires integration with third-party test management tools for detailed QA processes.” Hritik Tomar - Mar 14, 2024

cons_icon “Performance Lag: Occasional performance lag observed in handling projects with many sprints/tasks.” NITIN ANGAL - Mar 13, 2024

Editorial Review for Jira

Editorial Review Content

  1. 1. About Jira
  2. 2. Pros & Cons of Jira
  3. 3. Jira Features & Capabilities
  4. 4. Jira Support & Services
  5. 5. Who Uses Jira Project Management Software: Audience & Use Cases?
  6. 6. Jira Plans and Pricing
  7. 7. Jira Hosting Options
  8. 8. Jira Competitors & Alternatives
  9. 9. Techjockey’s Final Verdict

Reviewed by

SS

Sajag Singh  linkedin_verify

Head, E-commerce

Software user since: 2+ years

About Jira

Jira is a project management software for agile teams that helps them to build software by staying aligned. It offers a centralized platform that empowers teams to plan, track, release, report, and automate their projects.

Jira comes with both readymade templates and customization options that allow teams to select their preferred boards, Scrum or Kanban, and optimize according to their team requirements. In addition to this, project management system also helps your developers to stay focused on their coding, and not on taking updates with DevOps.

Let’s review all these features in detail, with Jira’s pros and cons, and understand if Jira is the right project management tool for your organization.

Pros & Cons of Jira

  • Scrum and Kanban boards can be used by teams
  • Easily tracks multiple projects simultaneously
  • Any project's development status is easily visible
  • Complete transparency and clarity on task ownership
  • Auto text completion that helps in creating tickets quickly
  • Non-technical professionals must learn quickly
  • Jira migration is manual and complicated
  • Report customization can be complicated for nontechnical users
  • If you have a large team, it's expensive
  • A custom logo or background image might not work

Jira Features & Capabilities

Drag & Drop Automation

The automation capabilities of Jira come with drag and drop feature that enables your teams to easily focus on important things. Users can automate any task by using in-built templates and customizing, if required. These templates are available for Jira + GitHub, Bitbucket, or GitLab, service management, software teams, Jira + MS Teams/ Slack, etc.

Project Specific Dashboards

Jira allows users to organize projects and even track their progress through specific dashboards. These dashboards also come with multiple built-in widgets, and customization options so that users easily get the best view of their preferred workflow.

Scrum Boards

Scrum boards help teams to break down large and complex projects into smaller manageable tasks. Users can create different boards as per their stages of the workflow and move them across as they reach the completion stage. For instance, users can create boards to track and manage tasks in To Do, in progress, in review, and finally when they are to be marked complete.

In fact, project managers and team leads can also assign tasks to define the accountability of every team member. This provides clarity to everyone about their individual responsibilities while giving them a bird’s eye view of how a task is progressing in each stage. This helps your teams stay focused, ship faster, and work in sprints to ensure deliverables are completed at set intervals.

Kanban Boards

Kanban boards in Jira focus on reducing the project completion time by limiting the tasks that you have in progress. Every step or column in your workflow has a set capacity of tasks that can be added, and users need to make space for new tasks by moving them forward in the workflow.

This further helps in maximizing your team’s efficiency as they can clearly see their backlog and clear it as per the task priority. It gives your team complete transparency on the status of the project. Moreover, greater transparency allows project managers to deliver faster outputs by allowing them to identify workflow blockages using a visual view of a project’s development.

Roadmaps

Roadmaps help achieve better coordination across teams and plan smarter to achieve timely targets. Jira offers two roadmaps, basic and advanced, where the basic roadmaps help managers track their team’s progress, and advanced roadmaps help track the progress of company-wide initiatives across multiple teams. Both the roadmaps help in understanding the bigger picture of a project as well as an individual’s contribution.

In addition to this, roadmaps help you get a clear picture of teams’ dependencies and accountability and identify roadblocks. In fact, using advanced roadmaps, managers and stakeholders can calculate each team’s capacity and set goals accordingly.

Bug Tracking

Bugs Tracking is a type of template that focuses on reporting, tracking, and prioritizing bugs. Users can track bugs and centralize bug reports in one place. In fact, for more precision and clarity, you can add context to each bug by attaching labels, attachments, custom fields, and other options. Users can also optimize debugging by creating a specific workflow for bug resolution. Further, you can prioritize bug squashing before they cause much trouble by taking required actions on time

Integrations

Jira will easily merge with your current way of working with its more than 3000 integration options. You can integrate all the major apps in the category of admin tools, CRM, design tools, documentation, messaging, security, testing, and many more. You can even search for apps to integrate by applying a filter for cloud fortified apps, free for all teams, partner supported, etc.

Reports & Insights

Jira’s reporting capabilities help users to generate more than 15 instant reports for every stage of their workflow, right from planning to final delivery of the project. These reports include a control chart, sprint report, burndown chart, resolution time report, etc. The same reports can be used to make data driven decisions and track teams’ progress.

Jira Support & Services

Jira extends complete support to its users so that they don’t face any issues during the implementation process or even after that.

Along with providing basic customer support through emails, tickets, FAQs, and community forums, Jira also offers Atlassian Documents which helps users during the administration process. This project management system also provides complete support during the cloud migration journey by helping users with assessment, planning, preparation, testing, migration, and the final launch.

However, one thing that might concern Jira users is the unavailability of Jira’s phone and live chat support. Although, you can fill up an inquiry form for different matters on Jira’s official website and the team will get back to you soon.

Who Uses Jira Project Management Software: Audience & Use Cases?

Along with software development, Jira work management software can also be used across other teams and industries. It can help your finance, HR, IT, legal, operations, marketing, logistics, sales, and more teams to become efficient and simplify workflows.

Let’s further understand what use cases the project management software can help you with:

  • Content & Campaign Management
  • Issue & Bug Tracking
  • Sales Pipeline Management
  • Reviewing Performance
  • Recruitment & Employee Onboarding
  • Policy Management
  • Overall Project Management

Jira Plans and Pricing

Jira Plans Pricing
Jira Free Free
Jira Standard Rs 639 / user / month
Jira Premium Rs 1256 / user / month
Jira Enterprise Price On Request

Jira FREE Plan

Jira project management software offers a free forever plan for 10 users so that users can test the software. It allows users to create unlimited project boards following any agile framework such as kanban or scrum to get better visibility over their work. In addition to this, users can also create backlogs and roadmaps that will help them create a to do list and execute it by making a plan for their team. Moreover, the free plan also comes with 2 GB of storage, community support services, and multiple reports with actionable and real time insights that help managers to analyze their team’s performance.

Jira Paid Plans

Jira offers two paid plans – Standard and Premium that include everything from the free plan with an extension of features. For instance, the paid plans can be used by up to 35000 users where they can assign customized roles and permissions. The Standard plan also comes with 250 GB of storage and the Premium plan with unlimited storage. Even in terms of customer support, the paid plans get premium support along with advanced roadmaps, guaranteed uptime SLA, project archiving, centralized security controls, and more. To try all these features, you can avail yourself of a 7 day free trial and check if Jira fits right in your organization or not.

Jira Hosting Options

Jira comes with two hosting options – cloud and data center:

  • Jira Software Cloud: This hosting option is more suitable for small businesses that want an instant start without getting into the challenges of hosting software on data centers.
  • Jira Software Data Center: The data center hosting option is a better choice for large enterprises that work on large and complex projects. These data centers can be hosted either on IaaS, Infrastructure as a service like Amazon Web Services and Azure, or on on-premises data servers.

Jira Competitors & Alternatives

Project Management Software Free Trial Pricing
Jira 7 Day Free Trial Rs 639 / user / month
Asana 30 Day Free Trial Rs 902 / user / month
Trello 14 Day Free Trial Rs 411 / user / month
ClickUp No Rs 410 / user / month
Confluence 7 Day Free Trial Rs 472 / user / month

Techjockey’s Final Verdict

Jira project management software is one of the best work management tools, especially for developers. It comes with in-built templates as well as customization options that help you to create optimized workflows according to your organizational requirements. If you have very basic project management requirements, you can go ahead with using Jira’s free plan. And with time, when your team expands and workflows get more complex, you can switch to their paid plans.

However, Jira has a steep learning curve which might make it difficult for non-technical people in your team to adapt to the system. So, you need to ensure that everyone is equipped and trained enough to make the best of the project management software.

Jira Video Reviews

youtubeVideoId

“Jira Core Walkthrough and Review”

4.8

Review by: TechnologyAdvice

youtubeVideoId

“Jira Software Review | Best Online Project Management Reviews”

4.8

Review by: BestReviewsNet

youtubeVideoId

“Jira Software Review ”

4.8

Review by: womeninsmallbusiness

Jira User Reviews ( 16 )

R

rkk

Verified reviewer:linkedin_verify

Reviewed on: Apr 11, 2023

5/5

“Best tool for developers and product managers”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
LS

Lalit Sharma

User

Reviewed on: Mar 11, 2018

5/5

“My tracking platform”

Pros :

Cons :

Features

5/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4/5

NC

Nikhil chavan

Verified reviewer:linkedin_verify

2-100 Employees

Software user since: 1-2 years

Reviewed on: Dec 15, 2023

4.8/5

“A trust worthy tool for Project Management”

Pros :

Cons :

Switched from : Asana

Reason to switch : There were some customization challenges

Features

4.5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

9/10
KT

Khemesh Thakur

Verified reviewer:linkedin_verify

Product Manager, IT

101-500 Employees

Software user since: 1-2 years

Reviewed on: Jan 20, 2023

4.7/5

“Amazing tool for PMs”

Pros :

Cons :

Switched from : Asana

Reason to switch : Good to manage a large project.

Features

5/5

Value for Money

5/5

Customer Support

4/5

Ease of Use

5/5

Likely to Recommend

10/10
DB

DILIP BHATI

Verified reviewer:linkedin_verify

Product Manager, IT

2-100 Employees

Software user since: 1-2 years

Reviewed on: Dec 18, 2023

4.6/5

“Efficient and effective project management tool”

Pros :

Cons :

Features

4.5/5

Value for Money

4.5/5

Customer Support

5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
S

Silkyjoy

Verified reviewer:linkedin_verify

User

Reviewed on: Mar 5, 2019

4.6/5

“Group Guide”

Pros :

Cons :

Features

5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4.5/5

KT

Khushubu Thakur

Verified reviewer:linkedin_verify

Product Manager, IT

101-500 Employees

Software user since: 6-12 months

Reviewed on: Dec 18, 2023

4.5/5

“Best and most reliable project management tool in the market.”

Pros :

Cons :

Features

4.5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
A

Amitarun

Verified reviewer:linkedin_verify

Product Manager, E-commerce

101-500 Employees

Software user since: 6-12 months

Reviewed on: Dec 19, 2023

4.5/5

“Atlassian Jira Software is a powerful tool”

Pros :

Cons :

Switched from : Zoho Projects

Reason to switch : The software isn't much cost effective.

Features

4.5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
PA

pankaj aggarwal

Verified reviewer:linkedin_verify

, E-commerce

101-500 Employees

Software user since: 6-12 months

Reviewed on: Mar 11, 2024

4.5/5

“Enhancing Capabilities with Jira Integration”

We can use it in order to carry out different tasks, this supports us to collaborate more and perform more efficiently.

Pros :

Cons :

Switched from : WorkflowMax

Reason to switch : Jira's introduction into our project management significantly improved workflows. Features like customizable workflows, agile dashboards, and seamless tool integration streamlined our development processes, changing the dynamics for the better.

Features

4.5/5

Value for Money

4.5/5

Customer Support

5/5

Ease of Use

4/5

Likely to Recommend

8/10
R

Rahul

Verified reviewer:linkedin_verify

User

Reviewed on: Jun 12, 2018

4.4/5

“Very helpful, courteous, knowledgeable.”

Pros :

Cons :

Features

4.2/5

Value for Money

4.8/5

Customer Support

4/5

Ease of Use

4.5/5

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