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SmartCenter opicon

By : BytePhase Technologies

4.9 ( 11 reviews )
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SmartCenter Reviews & Ratings

Check out SmartCenter reviews by verified users. Discover what businesses are saying about SmartCenter on Techjockey.


96%

Have recommended this product

Overall Score

4.9/5
Based on 11 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

SmartCenter Pros and Cons

Pros

pros_icon “Client login feature for direct access to repair tickets, quotations, invoices, and comments, Strengthened customer relationships and loyalty.” Paritosh G - Jul 1, 2023

pros_icon “Real-time notifications via WhatsApp, Email, and SMS. Improved customer communication and timely updates on repair ticket status.” FUTURE OF IT - Jun 19, 2023

pros_icon “Effortless ticket management, customizable repair statuses, seamless export to Excel, convenient quotation approval via SMS, Email, and Whatsapp.” Shweta Deshpande - Jun 13, 2023

Cons

cons_icon “There's a lot to setup, and Take a time to understand features because have lot of customize settings, but worth it!!!!” Paritosh G - Jul 1, 2023

cons_icon “Lack of dedicated mobile app or responsive mobile-friendly interface.But continous improvement is done by team” VIKRAM MANDAL - Jun 21, 2023

cons_icon “Limited customization options may restrict certain UI modifications.” FUTURE OF IT - Jun 19, 2023

SmartCenter User Reviews ( 11 )

VM

VIKRAM MANDAL

Verified reviewer:linkedin_verify

Founder, Computer & Network Security

2-100 Employees

Software user since: 1-2 years

Reviewed on: Jun 21, 2023

5/5

“Powerfull Software”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
NK

NITIN KUMBHAR

Verified reviewer:linkedin_verify

Founder, Computer Networking

2-100 Employees

Software user since: 2+ years

Reviewed on: Jun 7, 2023

5/5

“BytePhase is simply - A higher level of features at a lower price”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
SD

SYSTRON DATA RECOVERY LAB HUBBALLI

Verified reviewer:linkedin_verify

Founder, Computer & Network Security

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jun 6, 2023

5/5

“BytePhase User| Great Software”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
SJ

Swanand Joshi

Verified reviewer:linkedin_verify

Founder, Retail

2-100 Employees

Software user since: 1-2 years

Reviewed on: Jun 5, 2023

5/5

“BytePhase - The Ultimate Solution for Repair Businesses”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
AI

Anil Ingale

Verified reviewer:linkedin_verify

Founder, Computer & Network Security

2-100 Employees

Software user since: 2+ years

Reviewed on: Jun 6, 2023

5/5

“Unparalleled Support and POS System”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

9/10
PG

Paritosh G

Verified reviewer:linkedin_verify

Founder, IT

2-100 Employees

Software user since: 2+ years

Reviewed on: Jul 1, 2023

5/5

“Seamless Customer Communication”

Pros :

Cons :

Reason to switch : This is the ultimate software for repair professionals. It simplifies processes, provides regular updates with new features, and offers excellent customer support. While there are limitations in customization and a learning curve for new users, the overall experience is highly satisfactory.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

9/10
SD

Shweta Deshpande

Verified reviewer:linkedin_verify

Co-founder, Computer & Network Security

2-100 Employees

Software user since: 2+ years

Reviewed on: Jun 13, 2023

5/5

“Transparent Quotation Workflow”

Pros :

Cons :

Reason to switch : BytePhase has enhanced our customer satisfaction by providing a transparent quotation workflow. Although customization options could be expanded, the software's functionality and communication channels are commendable.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
FO

FUTURE OF IT

Verified reviewer:linkedin_verify

Founder, Computer & Network Security

2-100 Employees

Software user since: 1-2 years

Reviewed on: Jun 19, 2023

5/5

“BytePhase - Empowering Secure and Swift Payments”

Pros :

Cons :

Reason to switch : The client login feature of the BytePhase CRM Software has transformed my customer experience by providing them with direct access to their repair tickets, quotations, invoices, and comments. This level of transparency and convenience has significantly strengthened customer relationships and loyalty.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
AM

akash mahajan

Verified reviewer:linkedin_verify

Founder, Computer & Network Security

2-100 Employees

Software user since: 2+ years

Reviewed on: Jun 12, 2023

5/5

“For Repairs Business :-BytePhase Best Solution”

Pros :

Cons :

Reason to switch : It has revolutionized our laptop repair processes, offering efficient ticket management and improved customer communication. However, more customization options would further elevate the software's versatility.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
GG

Ganesh Ghalame

Verified reviewer:linkedin_verify

Reviewed on: May 29, 2023

5/5

“Wonderful Software Loved UI”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10

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