How Berry FMS Streamlined HR for 3000+ Employees Using Cluster HR

Berry FMS, short for Berry Facility Management Services Pvt. Ltd., is a renowned facility management service provider based in India. Boasting 16 branches and over 100 client sites, the company specializes in delivering services like housekeeping, security, maintenance, landscaping, and support operations. It, simply put, helps businesses maintain safe and well-managed facilities anytime, anywhere.

The Challenge

Berry FMS has a workforce of over 3000 employees, of which, around 2850 are blue-collar workers and 150 are white-collar. To manually manage HR processes for a workforce this large and highly distributed, Berry FMS struggled hard. In the process naturally thus, the company faced several operational challenges, including…

• Manually maintaining leave applications and paperwork related to attendance posed sundry logistical challenges every day, causing unnecessary delays.
• Calculating payroll involving shifts, overtime, and location-specific allowances consumed a considerable amount of time.
• With workforce data spread hither tither, it became hard for those in the management to get a clear view of what’s happening and where. This hampered sound decision-making.
• Keeping frontline employees updated at all times and ensuring they have access to all the training materials necessary had become an onerous task too.

Without a centralized system in place thus, the HR team found itself wasting much of its time in handling administrative work instead of focusing on the more important aspects of human resource, i.e., employee engagement and overall business growth.

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The Solution

In an attempt to overcome its workforce management related challenges, Berry FMS turned to Cluster HR’s unified HRMS platform. This deployment not only centralized its HR operations but also provided a single workforce management system across all its branches and client locations. Here’s how…

• Centralized Employee Management: Every detail pertaining to an employee was consolidated into one platform. This helped HR teams get quick access to employee records that were not only accurate now but also up to date at all times.
• Automated Attendance Tracking: With the integration of a biometric attendance system, teams could now capture attendance in real time instead of tracking it manually. This reduced manual dependency across sites.
• Accurate Payroll Processing: By storing attendance records, overtime data, shift plans, and related payroll policies in one place, Cluster HR automated salary calculations through and through.
• Digital Leave and Approval Workflows: Cluster HRMS also made it easier for employees to apply leaves and get them approved, all digitally anytime, anywhere.
• Mobile Access for Employees: With the Cluster HR mobile app, employees could now access their payslips and receive company updates no matter where they are. This helped improve communication across the workforce.
• Real-Time Workforce Insights: Workforce transparency is another aspect that greatly enhanced post the adoption of Cluster HRMS. Be it attendance trends, manpower deployment, or payroll data, management now had access to all workforce-related information through centralized dashboards and reports.

The Results

The transition from manual processes to a centralized HRMS led to a range of favourable outcomes for Berry FMS. With automated salary calculations, for starters, the company’s payroll accuracy improved to 99.8%. This not only reduced errors but also led to increased employee trust in the company.

Automation of attendance and leave management has further led to a sharp 30% reduction in the administrative workload on HR teams, leaving them with enough time to focus on more value-adding tasks.

With consolidation of all workforce data in a centralized space, workforce transparency has reached an all-time high too. For those in leadership roles, this has resulted in quick and efficient decision-making, all thanks to Cluster HRMS.

The platform has also significantly enriched the employee experience by giving employees equal access to company processes, updates, announcements, and other HR information under one roof. In addition to this, owing to the standardization of reporting processes, Berry FMS’ legal and statutory compliance work has become easier as well.

Customer Testimonial

Managing a workforce spread across multiple locations comes with unique challenges. We needed a solution that could simplify attendance, payroll, and employee management while giving us better visibility across the organization. Cluster HR helped us achieve exactly that. Today, our processes are faster, more accurate, and far more transparent than before.

CHRO/Head of HR
Berry Facility Management Services Pvt. Ltd.

Conclusion

For Berry FMS, this switch to Cluster HR was more than just the digitization of its HR operations. It was about building a well-connected workforce management system that could support a workforce of over 3,000 employees across 100+ locations.

If you too are looking to optimize your HR operations or better, simplify workforce management for your business once and for all, give the Techjockey team a call right away and lay your hands on Cluster HR today itself!