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Feedback & Survey Management

List of Top Feedback & Survey Management

Zoho survey

Zoho Survey

By Zoho

2

Price: 500.00 INR /User

Zoho Survey is best in terms of research as well as feedback management. In Zoho Survey users are provided with plenty of options such as question types, drag and drop questions, more than 200 survey templates, multilingual surveys, etc. You have.

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Amiindia StorTrends

Feedback Management System

By American Megatrends

0

PRICE ON REQUEST/User

Feedback Management System provides a simple, affordable and an effective feedback application for organizations to spread the brand value, increase operational efficiencies and increase customer engagement. Reports state, "Happy customer who get.

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eZee iFeedback Customer Feedback System

eZee iFeedback Customer Feedback System

By eZee TechnoSys

2

Price: 1500.00 INR onwards/month

eZee iFeedback is a Digital Feedback System for Hotels and Restaurants to build stronger customer community. The software helps restaurants/hotels capture customer’s feedback instantly through the solution itself. The feedback so captured can be.

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SurveyLegend

SurveyLegend

By SurveyLegend

0

Price: 1275.00 INR /User

SurveyLegend enables you to create gorgeous mobile-ready surveys & forms on your tablet or computer. Share your survey with a click and view results instantly in real-time. SurveyLegend is the next generation of online surveys - engaging,.

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QuickTapSurvey

QuickTapSurvey

By TabbleDabble

0

Price: 1232.75 INR /user

TabbleDabble is the creator of QuickTapSurvey. QuickTapSurvey helps businesses collect data in person using tablets and phones without an internet connection. Our surveys are easy to create, fun to do, and beautifully designed -- it’s no wonder.

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Feedback & Survey Management

Feedback & Survey Management

By Zonka

0

Price: 2600.00 INR /User

Feedback & Survey Management easiest and the most effective way of taking surveys and capturing customer feedback through various channels like Web, iPads and Android tablets, Smartphones. With Zonka, create beautiful and customised surveys &.

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Officevibe

Officevibe EES

By Officevibe

0

Price: 268.00 INR /user/month

Pulse surveys and continuous feedback to make your employees more engaged. decrease turnover on your team by learning exactly what problems need to be fixed. Your team is unique. Their challenges are unique. Get to the root of the problem find the.

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Survaider

Survaider

By Opiniofi

0

PRICE ON REQUEST

Survaider customer experience management software connects you with your customers. The solution assimilates feedbacks about your organisation from online channels such as social media, emails and offline surveys, under a single roof. With.

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Survey Monitoring

Survey Monitoring

By Gcisol

0

PRICE ON REQUEST

Surveys are constructed by researchers who analyze, plan and design survey forms on paper or computers. These forms later on filtered for getting exact information required by an organization, government or by public/private body to drive a.

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EagleView software

EagleView

By ANGLER

0

PRICE ON REQUEST/User

EagleView is an online Survey Builder Tool with advanced concepts such as customized questionnaire preparation and reports on the basis of the survey. EagleView assists you to create questionnaires & online surveys in minutes and view the results.

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QS Plus Quantity surveying software

QS Plus Quantity surveying software

By QS Plus

4

PRICE ON REQUEST

 

QS Plus Quantity surveying software is a comprehensive, efficient and cost-effective international QS software solution for quantity surveyors and cost engineers, for the take-off and production of Cost Plans and Bills of Quantities

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Survey Sparrow survey management software

Survey Sparrow survey management software

By Survey Sparrow

0

Price: 1273.00 INR /User

Survey Sparrow survey management software helps its users by allowing them to create and share beautiful surveys. The surveys here give more of a chat like experience. Survey sparrow comes with features such as 'craft beautiful surveys', 'share.

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What is Feedback & Survey Management Software?

Survey management software is used by businesses to accumulate data on different types of groups: customers or consumers, leads, stakeholders and even employees. Survey management software allows a user to design & create survey forms, to target specific segments.

Survey & feedback forms collect responses from individuals- consumers, professionals, employees etc. The software is also used to solicit responses from specific targeted groups- demographic, age-based, income-based, gender etc. The software also helps in identifying these specific audiences, using analysis tool to gain insights & research data you & your business needs.

No matter the complexity of your survey, this software can be customised to ensure you can create the survey of your liking and receive the right kind of data.

 

Why Do Businesses Need Feedback Survey Management Software?

Data is unequivocally, the holy grail of the digital world. Irrespective of whether you run a small business or manage an enterprise with lots of employees, data on customers and services lets you decide the direction to steer your business.

Survey software lets you create, design, distribute, accumulate and analyse feedback information, to spot trends and take smarter business decisions.

Businesses gather customer feedback to improve their product development operations and gear their marketing strategies to perform relevantly. This information is also useful for developing employee engagement strategies. Customer feedback software can also be used by political parties to assess poll constituents during elections or to understand people’s complaints. Survey solution is a multifunctional tool whose possibility is limitless.

Businesses can use survey software to: -

 

Features & Modules of Feedback Survey Management Software

Survey management software helps businesses understand the consensus regarding their products & services. This lets them decide on best business practices to improve profitability & branding.

The main features of survey software are: -

  1. Survey Creation- The primary purpose of this software is to help businesses create surveys that can be used to get customer feedback. The feature comes with a wide variety of tools which helps you in improving your survey structure to obtain useful information. The different types of surveys that can be made include MCQs, choose-all-that-apply, matrix selections, open form responses and rating scales, among others. Then, you can customize images, logos and other branding details so your forms reflect consistency with your other marketing materials.
  2. Survey Template- Survey tools offer pre-built design templates for users, so they can save time while creating surveys. Such templates vary depending on the nature of the survey.
  3. Multimedia Support- Certain surveys need to include rich media, for a myriad of reasons. Some survey solutions come with the ability to add multimedia such as images, videos, GIFs and more.
  4. Security- Online survey tools comes with multiple tools to protect response data, identify fraudulent information and prevent the same. You can use this software to add passwords and timers, install authentication methods, prevent multiple submissions from the same IP addresses and make surveys completely anonymous.
  5. Distribution- Once you create a survey, you can distribute it in different ways—sharing a customised URL, posting it on social media or sending it as an email to your customers & connections. All these distribution methods can be employed using a survey management software.
  6. Reporting & Analytics- Survey solutions can deliver instant results for you to gauge the effectiveness of your feedback forms quickly. Once all the feedback data is collected, online survey software helps you dissect this information as per your required criteria: age, gender, location, income group etc. Additionally, you can filter and tabulate results to identify trends which will help you make better and more informed business decisions.
  7. Targeted Surveys- For surveys that are designed to accumulate data on random consumers, businesses can use this feature to find appropriate respondents and obtain results in a short period of time.
  8. Mobility- This feature allows businesses & users to distribute surveys using mobile devices. This is an increasingly important feature as people spend a lot of time using their phones and tablets than ever before.
  9. Multilingual Support- Online survey tools come with multi-language support using which, users can design surveys in multiple languages.
  10. White-Labeling- With this feature business users can brand their surveys with their company’s logo. The branded survey helps in raising brand awareness.

 

Benefits of Online Survey Software

Survey tools completely streamline the process of feedback generation, acquisition and analysis. The key benefits of feedback & survey management software are: -

  1. Design Relevant Surveys- Survey software comes with predictive analytics feature which can predict the success rate of your survey & how it will fare. Different metrics are analysed to assess the relevance of the survey to your audience and compared against past survey results. More established solutions can also furnish details outlining best practices in the trade. All of this information will help you create surveys that are more likely to solicit a response from customers and furnish relevant results for you & your company.
  2. Reduce Cost- Conducting online surveys lets you bypass labour and material costs. Manual surveys involves a lot of time and money spent on printing, distribution and result collection. When you conduct massive surveys, software-based surveys are especially useful as forms can be duplicated and distributed repeatedly with very little cost & resources involved.
  3. Centralized Data Gathering- Survey software makes data collection a lot more systematic by saving completed feedback forms in one database. The process takes place in real-time, and information is saved in a secure server. This minimises the risk of losing data and makes the process a lot simpler.
  4. Flexible- Parts of a survey or the whole questionnaire can be changed at a moment’s glance, with minimal cost involved. You can also create new surveys by repurposing the same questions from older surveys to target a new set of customers. Survey tools can be used to optimize your surveys in many different ways.
  5. Expand Your Reach- This software also offers a network of respondents, classified according to categories, such as industry, demographics, profession and interest. If you don’t have an in-built pool of respondents, this is a good way to jumpstart your survey.
  6. Extract Insights- The software is capable of running analytics which helps users extract feedback insights. This solution allows for different ways to categorise data as tables, charts or graphs.

 

FAQ

What is feedback software?

Survey software is a solution that allows users to design and manage electronic surveys, collect responses and analyse feedback. It can be used to gather insights on different factors such as customer satisfaction, which businesses can use to improve their products, services, and operations.

 

What is the price of survey software?

Customer feedback software plans come in a range of prices. Generally, pricing varies based on requirement & product-wise, as well as separate priced packages for small businesses and enterprises.

 

What are the features of survey software?

Some common features of survey software include survey form creation, response management, customised URL creation, skip logic, and phone optimised surveys.

 

What are the benefits of using this software?

Survey software provides users an all-in-one platform to conduct & manage surveys and gain insights for your market research needs. It provides the necessary tools needed for effective surveying in a unified dashboard place so users can easily administer electronic surveys.

 

How big a survey can I run using this software?

There’s no limit to the number of surveys you can run & responses you get.

 

In what format are the results generated?

You can get results in CSV format (for Microsoft Excel) and import the same to SPSS for effective statistical analysis. Additional formats in which responses can be downloaded include doc, pdf etc.

 

Buyers’ Guide

Before getting a survey software, ensure that the features match your requirements. These are some of the key things to consider before you purchase a feedback software.

  1. Multi-Mode Capabilities- Online surveys gives you greater efficiency, but it doesn’t imply that you ditch the phone, pen & paper. In certain situations, you may have to ask for surveys from people by going door to door or ask for feedback from people with limited/no access to the internet. In such cases, you’ll need a survey software that can adapt to such situations. Get a solution that can help you design pen & papers-based surveys & save survey documents in doc, pdf and other printable formats.
  2. Randomisation- Ensure that the software you choose comes with the ability to randomise questions and questionnaires, to prevent fraudulent or biased answers. This feature is important to make your survey unpredictable by shuffling questions or replacing a questionnaire with another.
  3. Design Flexibility- A survey software should let you design surveys in different ways. You should be able to design different types of surveys based on structure (single/multiple responses, written responses and ratings) and mode (online, printed or hybrid). The software should allow a mix of automation with manual intervention, when necessary.
  4. Scoring types- A survey software that you choose, should do more than aggregating Y/N answers. Scoring must be flexible, so you can dissect feedback in different ways. It should also facilitate top-box scoring, mean scoring, handle & analyse cumulative feedback and, interpret complex statistical data. Visual representations help in gaining more clarity about your different audiences quickly grasp & with clarity.

 

Bestsellers

Feedback management software can be used by individuals, businesses, bloggers, political parties, educational institutions, and any kind of company/service provider. These are the bestselling feedback management software in India: -

  1. Zoho survey
  2. Feedback Management System by American Megatrends India
  3. QuickTapSurvey
  4. Survey Sparrow survey management software
  5. QS Plus Quantity surveying software
  6. EagleView
  7. Survaider
  8. Feedback & Survey Management by Zonka
  9. SurveyLegend
  10. eZee iFeedback Customer Feedback System

 

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