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Best AI IT Service Management Tools in 2025

Best AI IT Service Management Tools

Check out our list of products with AI in IT Service Management Tools . Products featured on this list are the ones that have AI functionality within the software. If you’d like to see more products and to evaluate additional feature options, compare all IT Service Management Tools to ensure you get the right product.

Best AI IT Service Management Tools

(Showing 1 - 15 of 15 products)

Most PopularNewest FirstTop Rated Products
HCL SX

HCL SX

Brand: HCLSoftware

4.7img

4.7 out of 5

(7 user reviews)

HCL SX is an AI-driven Service Management solution for ITSM, ITAM, and ESM. HCL SX harnesses the power of advanced artificial intelligence to optimize work... Read More About HCL SX read review arrow

Price On Request

Jira Service Management

Jira Service Management

Brand: Atlassian

4.3img

4.3 out of 5

(0 user reviews)

Jira Service Management ITSM Tool will help streamline ticket management, automate workflows, and provide comprehensive reporting.... Read More About Jira Service Management read review arrow

$19 /Agent/Month

ServiceNow

ServiceNow

Brand: Servicenow

4.4img

4.4 out of 5

(15 user reviews)

ServiceNow productivity software is a comprehensive solution that streamlines workflows and automates tasks, empowering teams with collaborative tools, int... Read More About ServiceNow read review arrow

Price On Request

Freshservice

Freshservice

Brand: Freshworks

4.5img

4.5 out of 5

(1 user reviews)

Freshservice is one of the best IT service desk solutions designed to meet the challenges faced by modern organizations. The software allows companies to... Read More About Freshservice img

₹2,099 /Agent/Month

BMC Helix ITSM

BMC Helix ITSM

Brand: BMC

4.1img

4.1 out of 5

(0 user reviews)

BMC Helix ITSM is a SaaS-based IT service management software that fuels its users' IT transformation with people-centric, intelligent user experiences, a... Read More About BMC Helix ITSM img

Price On Request

IT Service Management Tools Product List Top Banner - 1
IT Service Management Tools Product List Top Banner - 2
SysAid

SysAid

Brand: SysAid

4.2img

4.2 out of 5

(0 user reviews)

SysAid, designed for the hospitality industry, offers advanced features like generative AI, automated ticket management, and customizable settings to strea... Read More About SysAid read review arrow

Price On Request

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Brand: Zoho Corporation

5img

5 out of 5

(1 user reviews)

ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a wide range of tasks; the list incl... Read More About ManageEngine ServiceDesk Plus img

Price On Request

HaloITSM

HaloITSM

Brand: Halo

Be the first to review

... Read More About HaloITSM img

Price On Request

TeamDynamix

TeamDynamix

Brand: TeamDynamix

Be the first to review

... Read More About TeamDynamix img

Price On Request

Atomicwork

Atomicwork

Brand: Atomicwork

Be the first to review

... Read More About Atomicwork img

$90 /Employee/Year

Xurrent

Xurrent

Brand: Xurrent

Be the first to review

... Read More About Xurrent img

Price On Request

BOSSDesk

$29 /User/Month

Invgate Service Management

Invgate Service Management

Brand: Invgate

4.3img

4.3 out of 5

(0 user reviews)

The Invgate Service Desk is designed to streamline and automate IT support and service processes. It offers ticketing, incident management, and service req... Read More About Invgate Service Management read review arrow

$999 /Year

TOPdesk

TOPdesk

Brand: TOPdesk

4.3img

4.3 out of 5

(0 user reviews)

TOPdesk is designed to streamline and manage IT support and service requests. It provides features for incident management, service catalogue, and change m... Read More About TOPdesk read review arrow

$76 /Agent/Month

Ivanti Neurons for ITSM

Ivanti Neurons for ITSM

Brand: Ivanti

4.4img

4.4 out of 5

(0 user reviews)

Ivanti eurons for ITSM automates workflows and enhances service delivery across IT and enterprise functions, leveraging AI to improve efficiency and user e... Read More About Ivanti Neurons for ITSM read review arrow

Price On Request

Last Updated on : 25 Aug, 2025

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IT Service Management Tools Reviews

HS

HCL SX

4.7

“Good features at a great value. This has been a gamechanger for our company.”

- Anmol

See all HCL SX reviewsimg
S

ServiceNow

4.2

“ServiceNow integrates effortlessly with a variety of enterprise tools and has a user-friendly interface, making it easy to navigate despite its powerful features.”

- Kundan Yadav

See all ServiceNow reviewsimg
MS

ManageEngine ServiceDesk Plus

5

“Jaclyn was very helpful and steered me to a software company that fit our needs perfectly. I probably would never have found this software searching on my own. Highl...”

- nidhi

See all ManageEngine ServiceDesk Plus reviewsimg

Articles for IT Service Management Tools

IT Service Management Tools Price List In India

IT Service Management Tools Cost
Top IT Service Management Tools Starting Price Rating
Jira Service Management$19.04 /Agent/Month4.3
Freshservice₹2099.00 /Agent/Month4.5
Invgate Service Management$999.00 /Year4.3
TOPdesk$76.00 /Agent/Month4.3

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