Bigin CRM Reviews & Ratings

4.6/5

“Enhancing Business Efficiency with Bigin by Zoho CRM and Wix Integration”

I recently started using Bigin CRM, and I have to say, it has completely transformed the way I manage my customer relationships and sales processes. As a small business owner, finding a CRM that is both powerful and easy to use has been a challenge, but Bigin CRM has exceeded all my expectations.

Pros : Intuitive user interface, fantastic pipeline management features, impressive customization options.

Cons : Limited integration with certain third-party applications.

Switched from : HubSpot CRM

Reason to switch : HubSpot was costly and less efficient; Bigin offers better value and efficiency.

4.5/5

“Perfect CRM for Startups: Simple and Effective”

Bigin has been the perfect solution for my startup. Unlike larger CRM platforms, which can be overwhelming with complex features I don’t need, Bigin keeps things simple and efficient. The interface is intuitive, and it focuses on essentials like contact management, pipeline tracking, and task organization—everything I need to stay on top of my operations.

Pros : Intuitive interface, focused on essential CRM features, great integrations.

Cons : Limited advanced marketing tools.

Switched from : HubSpot CRM

Reason to switch : HubSpot was costly and less efficient for our needs.

4.5/5

“Bigin Effortlessly Fulfills All Our Needs”

We were looking for a simple but powerful CRM system to support our sales activities. After extensive research, trials, and comparisons, we chose Bigin and have been satisfied ever since. We believe time should be spent on delivering our business products and services, not on navigating complex sales platforms and tools or doing extensive admin work. Bigin effortlessly meets all our needs, from sending emails to advancing sales and tracking trends.

Pros : Simple yet powerful CRM system, supports sales activities effectively.

Cons : None mentioned.

Switched from : Salesforce CRM

Reason to switch : Salesforce was too complex and time-consuming for our small business needs.

4.5/5

“Bigin Has Revolutionized the Game”

Bigin CRM has been a game changer for us. We were in search of a simple and easy-to-use CRM for our entire business and found it in Bigin. Their support, webinars, and help files are all we need to succeed. Bigin is packed with numerous tools and we discover new ones we can utilize in our business every day.

Pros : Simple and easy-to-use CRM, excellent support resources.

Cons : None mentioned.

Switched from : Zeta CRM

Reason to switch : Needed a more straightforward and user-friendly CRM solution.

4.3/5

“Great CRM to Help Your Business Grow”

My overall experience with Bigin by Zoho CRM has been positive. I've been using it during the free trial period and have found it to be a valuable tool for managing client relationships in my tax firm. The platform's ease of use, combined with its useful integrations and semi-personalization features, has convinced me to purchase and fully implement it in our operations.

Pros : Ease of use, useful integrations, semi-personalization features.

Cons : Not fully personalizable.

Switched from : ZOHO

Reason to switch : Zoho One was too expensive for our current needs; Bigin offers a balance of essential features and affordability.

4.3/5

“Bigin is a Great Tool for Small Business”

Bigin is a great tool for a small business from Zoho because it provides all the required things at a very affordable price and also the interface is very user friendly.

Pros : Affordable price, user-friendly interface.

Cons : None mentioned.

Switched from : Monkey CRM

Reason to switch : Needed a more affordable and user-friendly CRM solution.

4.2/5

“Simple and Affordable CRM for Small Businesses”

Bigin by Zoho CRM offers a simple, affordable, and user-friendly experience, ideal for small businesses or startups needing basic CRM functionality. The intuitive interface and customizable pipelines make it easy to manage client relationships effectively. However, it may feel limited for larger teams or more complex requirements.

Pros : User-friendly interface, affordable pricing, customizable pipelines.

Cons : Limited customization options for fields, workflows, and reports.

Switched from : Zoho CRM

Reason to switch : We needed a more straightforward and cost-effective solution tailored for small businesses.

4.2/5

“Efficient Communication and Insightful Reporting with Bigin CRM”

The email integration feature has been a game-changer for me, allowing me to keep all my communications in one place. Bigin CRM's reporting features are top-notch, providing me with valuable insights into my business performance.

Pros : Email integration, insightful reporting features.

Cons : Limited integration with certain third-party applications.

Switched from : Power CRM

Reason to switch : We needed better email integration and reporting capabilities.

4.2/5

“Zoho Bigin is a Perfect Match for My Small Biz”

I've been using Zoho Mail and tested other apps as well like Bigin CRM for small businesses. It is invaluable to keep information about past customer discussions or information, and covers all aspects that I need at this stage in my business. It's impossible to keep this amount of information well organized and quick to use in any other type of format. I would be lost without Bigin!

Pros : Keeps information well organized, invaluable for small businesses.

Cons : None mentioned.

Switched from : Autommat CRM

Reason to switch : Needed a more structured and dedicated CRM solution.

4.2/5

“Phenomenal Solution for Small Business”

Phenomenal solution for small business who so critically needs the big tools used by big business! Bigin is a genius deployment with smart process design and has enormous potential... oh and so simple to use.

Pros : Smart process design, simple to use.

Cons : None mentioned.

Switched from : HubSpot CRM

Reason to switch : Bigin provided the necessary tools in a more straightforward and user-friendly manner.