Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Comprehensive call tracking and monitoring
Detailed analytics and reporting dashboard
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Diallogs Features
Lead Management Organises leads, and tracks follow-ups from a centralised CRM.
Call Tracking Automatically logs incoming, outgoing, and missed calls in real time.
Call Recording Records business calls for quality monitoring and future reference.
Call History Provides complete call history with notes and interaction details.
Reporting Tracks lead status, last contact date, and connection history.
Performance Dashboards Displays team productivity and call activity on a unified dashboard.
Analytics & Reporting Delivers call analytics and performance reports for better decisions.
Team Management Manages telecalling teams and monitors daily activities centrally.
Follow-Up Reminders Sends reminders to ensure no customer follow-up is missed.
Contact Management Maintains customer contact details and interaction records.
Call Duration Tracking Monitors call duration to evaluate agent productivity.