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Nuevadesk logo Nuevadesk-Customer Management Nuevadesk Knowledge Nuevadesk Renewal Management Nuevadesk Canned Responses Nuevadesk Ticket Assignments Nuevadesk Automation Workflows Nuevadesk Ticket Management Nuevadesk Omni Channel Nuevadesk Contact Management Nuevadesk Escalation Management
Nuevadesk-Customer Management
Nuevadesk Knowledge
Nuevadesk Renewal Management
Nuevadesk Canned Responses
Nuevadesk Ticket Assignments

Nuevadesk

Brand : Instaview365

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Nuevadesk Pricing & Plans

Nuevadesk price is available on request

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Nuevadesk Features

  • icon_check Customer Management Store, manage & access customer details for personalized support.
  • icon_check Contact Management Maintain updated customer contact records for quick accessibility.
  • icon_check Omnichannel Support Handle queries from email, chat, social & calls in one place.
  • icon_check Ticket Management Create, track & resolve tickets efficiently with SLA compliance.
  • icon_check Workflow Automation Automate desk operations & ticket routing with custom workflows.
  • icon_check Ticket Assignments Smartly assign tickets to the right agents or teams instantly.
  • icon_check Canned Responses Save time with pre-built replies for common customer queries.
  • icon_check Renewal Management Manage contract & subscription renewals with timely alerts.
  • icon_check Knowledge Base Provide self-service with articles, FAQs & troubleshooting guides.
  • icon_check SLA & Escalation Management Ensure SLA compliance with auto-escalation & performance tracking.
  • icon_check Broadcast Announcements Share important updates & alerts across your support team.
  • icon_check Task Management Create, assign & monitor internal tasks alongside tickets.
  • icon_check Auto Email Notifications Keep customers & agents updated with instant notifications.
  • icon_check Group Management Organize agents into groups for better collaboration & efficiency.
  • icon_check Queue Management Streamline ticket queues to prioritize critical customer requests.
  • icon_check Reports & Dashboards Access analytics & dashboards for performance insights.
  • icon_check API Integration Connect with external tools & systems via secure APIs.

Nuevadesk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • Hospitality
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs, SMEs, MSMBs
  • Phone, Email
  • API Integration
  • Live Online, Videos
  • English

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