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Crownpeak

Brand: Crownpeak Technology

  • 4.2

  • 6 Ratings

Crownpeak is a digital experience platform with a hybrid CMS, AI-driven product discovery, and digital accessibility tools.

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Crownpeak Software Overview

What is Crownpeak?

Crownpeak is a Digital Experience Platform (DXP) offering a hybrid headless content management system (CMS), AI-based product discovery solutions, and digital accessibility tools. It helps marketers and IT personnel create an effective, accessible, and inclusive digital experience for their users, boosting customer digital experience. It has an intuitive visual editor for easy content creation and management, personalized searches, and automation. Users can drag and drop components, edit content in preview mode, switch between multiple documents, and customize their panel layout.

Its DXP is also a hybrid headless or static content deployment content management system (CMS). It allows users to create and deploy content using any technology to any device, anywhere in the world, at light speed. It helps in making omnichannel delivery via APIs and seamless integrations. AI personalization and testing: Crownpeak enables users to optimize their digital experiences with A/B testing, targeting, and personalization powered by AI. On-site content search: Crownpeak helps users improve their site search performance and relevance with advanced search capabilities and analytics. Product discovery: Crownpeak provides users with search, merchandising, and recommendation solutions that create seamless, intuitive, and relevant shopping experiences. AI-powered search, merchandising, and recommendations.

When it comes to digital accessibility and quality, Crownpeak ensures that users can achieve and maintain WCAG and ADA accessibility compliance and deliver high-quality digital experiences. Privacy and consent management: Crownpeak helps users comply with global privacy regulations and manage user consent across their digital properties. It ensures global reach through localization features, supports e-commerce connections, prioritizes security with a SOC and SIEM, and emphasizes inclusivity by aligning with accessibility standards like WCAG and ADA.

Why Choose Crownpeak Software?

  • Content Creation:Empower marketers with AI-driven content creation, no-code WYSIWYG tools, and efficient publishing, ensuring rapid and dynamic content deployment across channels.
  • Product Discovery: Enhance e-commerce experiences with AI-powered search, merchandising, and personalized recommendations, boosting engagement, increasing average order values, and reducing bounce rates.
  • Digital Accessibility: Mitigate legal risks and boost brand equity by ensuring compliance with WCAG, ADA, and Section 508 standards, delivering premium, inclusive digital experiences globally.
  • Global Localization: Simplify content localization for engaging customers across diverse markets. Translate content seamlessly with AI-based or preferred translation services, ensuring a consistent global brand presence.
  • Security Assurance: Provide robust security with 24/7 support, SOC, and SIEM. Built on AWS, Crownpeak is ISO-27001 certified, ensuring data safety and compliance with industry standards.

Benefits of Crownpeak Platform

  • Efficient Content Management: Accelerate time-to-market, improve site performance, and increase productivity with Crownpeak's hybrid headless CMS.
  • Enhanced User Experience: Deliver seamless and personalized digital experiences, ensuring customer engagement and satisfaction across various touchpoints.
  • Increased Revenue: Optimize e-commerce with AI-driven product discovery, resulting in higher conversion rates, average order values, and revenue.
  • Global Accessibility Compliance: Mitigate legal risks, improve brand equity, and expand market presence by ensuring WCAG, ADA, and Section 508 compliance.
  • Flexible Integration: Easily integrate with existing martech stacks, avoiding silos and ensuring a cohesive, efficient digital ecosystem.

Pricing of Crownpeak Customer Experience Management Software

Crownpeak price details are available on request at techjockey.com.

Its price in India may vary based on factors like customization, additional features required, the number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.

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Crownpeak Technology Company Details

Founded Year:  2001

Crownpeak enables customers to create tailored digital experiences, to expand their brand and grow their revenue.

Director/Founders Carl Sutter, Jim Howard, Sean Lally
Company Size 101-500 Employees

Crownpeak Pricing & Plans

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Crownpeak Features

  • icon_check Composable & scalable architecture
    Assemble your digital experience ecosystem on your terms with flexibility and agility.
  • icon_check Experience orchestration
    Combine content from any data source into a single user interface with low-code/no-code tools.
  • icon_check User-friendly visual editor
    Create and publish content across channels with AI capabilities and a drag-and-drop WYSIWYG tool.
  • icon_check Hybrid publication capabilities
    Deliver and reuse content on any channel or device with headless and pre-rendered static content technologies.
  • icon_check Integration
    Connect with any tech stack & third-party platform with powerful integration capabilities.
  • icon_check Product discovery solutions
    Create seamless, intuitive, and relevant shopping experiences with AI-powered search, merchandising, and recommendations.
  • icon_check Smart search
    Show the most relevant products & eradicate 0 results by combining real-time shopper behavior with NLP.
  • icon_check Intelligent merchandising
    Apply the right level of automation with your own business rules to curate your store your way.
  • icon_check Digital accessibility & quality
    Ensure compliance with web accessibility standards & regulations to improve content quality & consistency.
  • icon_check Privacy & consent management
    Comply with global privacy laws effortlessly and unlock a seamless customer experience with a universal consent platform.
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Crownpeak Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
ITES
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Email Live Chat Communities
Language
Nederlands English français
Integration
API Integration
Training Resources
Live Online Videos
AI Features
AI Integrated

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Crownpeak Review

4.2

Out of 5

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Overall Rating

Based on
6 Verified Ratings

Rating Breakdown

  • Features 4.5
  • Value for Money 4
  • Ease of Use 4.2
  • Customer Support 4.3

90% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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Which operating system does Crownpeak support?

Crownpeak is compatible with Windows, Linux, macOS, and Ubuntu operating systems.

Is there any Crownpeak app?

The Crownpeak app is not available for mobile devices.

What is the deployment type of Crownpeak?

Crownpeak supports cloud-based deployment type.

How much does Crownpeak cost?

Crownpeak pricing is available on request at techjockey.com.

Who are the potential users of Crownpeak?

Crownpeak is typically used in e-commerce, healthcare, and finance by marketers, developers, and IT leaders for optimizing digital experiences, ensuring compliance, and driving revenue through personalized content and accessibility.

Is there any free trial or demo for Crownpeak?

Crownpeak demo is available for free with techjockey.com.

Is Crownpeak free?

Crownpeak does not offer a free trial. However, the premium plan with advanced features is available at techjockey.com with exciting deals.

How can you download Crownpeak?

Crownpeak installation is not required, as it is cloud-based. Just open the Setup Wizard to get started.

How does Crownpeak work?

Crownpeak helps make the digital experience efficient and accessible for its users by mainly using hybrid headless CMS, AI-driven product discovery, and digital accessibility tools.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.