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Superchat

Brand: SuperX

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Starting Price
€89

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Starting at €89

Superchat Software Overview

SuperX Company Details

Founded Year:  2020

Superchat helps your business connect with your customers, acquire new customers and retain existing ones.

Director/Founders Mika Hally, Yilmaz Koeknar
Company Size 1-100 Employees

Superchat Pricing & Plans

Basic
Starting at €89
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 1 WhatsApp number

  • 3 users

  • Unlimited contacts

  • Review Management

Professional
Starting at €149
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Up to 3 WhatsApp numbers

  • 5 users

  • Unlimited contacts

  • Tailored onboarding

Advanced
Starting at €299
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Up to 5 WhatsApp numbers

  • 10 users

  • Unlimited contacts

  • Account Manager

Superchat Features

  • icon_check Omnichannel Messaging
    Manage customer conversations from WhatsApp, Instagram, Facebook, Telegram, and email in one inbox.
  • icon_check Shared Team Inbox
    Enable teams to collaborate on customer chats with assignments, notes, and conversation ownership.
  • icon_check AI Chatbot
    Automate customer interactions using AI-powered bots that answer questions and qualify leads.
  • icon_check Workflow Automation
    Create automated workflows to route messages, trigger actions, and streamline communication.
  • icon_check Contact Management
    Store and organize customer information, conversation history, and communication preferences.
  • icon_check Live Chat
    Engage website visitors in real time through a customizable live chat widget and instant support.
  • icon_check Whatsapp Integration
    Connect WhatsApp Business accounts to manage customer conversations from a centralized platform.
  • icon_check Conversation Assignment
    Assign chats to specific team members for faster responses and better customer service delivery.
  • icon_check Automated Responses
    Send predefined replies to common inquiries and reduce response times across channels.
  • icon_check Customer Segmentation
    Group contacts based on behavior, attributes, or engagement for targeted communication.
  • icon_check Campaign Management
    Create and send promotional messages, updates, and newsletters across messaging channels.
  • icon_check Analytics & Reporting
    Track conversation metrics, response times, and team performance with detailed reports.
  • icon_check User Access Control
    Define user roles and permissions to ensure secure access and controlled platform usage.
  • icon_check CRM Integration
    Connect with CRM systems to synchronize customer data and streamline business processes.
  • icon_check Templates
    Create reusable message templates for consistent communication and faster responses.
  • icon_check Lead Management
    Capture, track, and nurture leads through automated workflows and conversation tracking.
  • icon_check API Integration
    Integrate external applications and services using APIs for enhanced functionality and automation.
Superchat Demo Video play icon

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Superchat Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises SMBs SMEs
Customer Support
Phone Email Live Chat
Language
English
Integration
API Integration
Training Resources
Live Online Webinars Documentation Videos
AI Features
AI Integrated
Technology
Next Generation

Superchat Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.