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Cobrowse logo Cobrowse-overview Cobrowse-view Cobrowse-cloud CX
Cobrowse-overview
Cobrowse-view
Cobrowse-cloud CX

Cobrowse

Brand : Cobrowse.io

Starting at

$ 18

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Cobrowse Pricing & Plans

Co-browse on web
  • Real-Time Co-Browsing
  • Screen Sharing
  • Remote Control
  • Session Recording
  • Data Masking
    • Licenses
    • Monthly
Starting at $ 18

Cobrowse Features

  • icon_check Real-Time Co-Browsing Allows agents and customers to navigate web pages together instantly for guided support and issue resolution.
  • icon_check Screen Sharing Enables secure viewing of customer screens in real time without requiring software downloads or installations.
  • icon_check Remote Control Lets authorized agents interact with customer web sessions directly to resolve issues more efficiently.
  • icon_check Session Recording Captures support interactions for quality assurance, training purposes, compliance, and future reference.
  • icon_check Data Masking Automatically conceals sensitive customer information such as passwords and payment details during sessions.
  • icon_check Session Analytics Provides insights into customer interactions, agent performance, and support effectiveness through reports.
  • icon_check CRM Integration Connects with CRM platforms to synchronize customer information and streamline support workflows.
  • icon_check Custom Branding Allows businesses to customize the interface with logos, colors, and brand-specific visual elements.
  • icon_check Session Management Uses authentication controls and permissions to ensure safe and compliant customer interactions.
  • icon_check Audit Trail Maintains detailed logs of actions and activities performed during sessions for compliance requirements.
  • icon_check Multi-Agent Collaboration Allows multiple support representatives to join and collaborate within a single customer session.
  • icon_check Customer Journey Tracking Tracks user navigation paths to identify friction points and improve digital experience quality.
  • icon_check Annotations Provides drawing and highlighting capabilities to visually guide customers through complex processes.
  • icon_check File Sharing Enables secure sharing of documents and resources between agents and customers during sessions.
  • icon_check Role-Based Access Control (RBAC) Restricts platform access based on user roles to improve security and operational governance.

Cobrowse Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Technology:
  • Integration Supported:
  • Windows iOS Android MacOS
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMEs
  • Phone, Email, Live Chat
  • API Integration
  • In Person, Live Online, Webinars, Documentation, Videos
  • English
  • AI Integrated
  • Next Generation
  • More Than 100 Integrations

Cobrowse Reviews and Ratings

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Cobrowse.io Company Details

Brand Name Cobrowse.io
Information Superior co-browse technology provider across all platforms (Web, Android, iOS, and Desktop)
Founded Year 2018
Director/Founders Andy Pritchard, John Snyder
Company Size 1-100 Employees

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