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Best Customer Support Software for Small Business in 2025

Best Customer Support Software for Small Business

Check out our list of best Customer Support Software for Small Business. Products featured on this list are the ones that are best suited for Small Business. If you’d like to see more products and to evaluate additional feature options, compare all Customer Support Software to ensure you get the right product.

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Best Customer Support Software for Small Business

(Showing 1 - 20 of 37 products)

Most PopularNewest FirstTop Rated Products
Zoho Assist

Zoho Assist

Brand: Zoho Corporation

4.1img

4.1 out of 5

(0 user reviews)

Zoho Assist is a web-based remote support solution, with which businesses get to provide on-demand support to their remote clients as per their needs and... Read More About Zoho Assist img

₹4,800 /Month

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Freshdesk

Freshdesk

Brand: Freshworks

4.7img

4.7 out of 5

(3 user reviews)

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Robust customer support software designed for businesses to streamline, automate, and improve their customer support processes with its multichannel suppor... Read More About Freshdesk read review arrow

₹1,199 /Month

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Zendesk

Zendesk

Brand: Zendesk

4.5img

4.5 out of 5

(3 user reviews)

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A modern sales CRM software that helps you close more deals faster.... Read More About Zendesk read review arrow

$25 /Agent/Month

Freshworks 360

Freshworks 360

Brand: Freshworks

4.2img

4.2 out of 5

(1 user reviews)

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Freshworks 360 is a feature-rich call center software that is easy to deploy and requires little to no maintenance expenditures. The software has a simpl... Read More About Freshworks 360 img

₹2,799 /Monthly

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Ringcentral

Ringcentral

Brand: RINGCENTRAL

4.6img

4.6 out of 5

(5 user reviews)

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A unified communications platform for businesses, offering messaging, video, phone, and contact center services.... Read More About Ringcentral read review arrow

$20 /year

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MyOperator

MyOperator

Brand: MyOperator Inc

4.5img

4.5 out of 5

(1 user reviews)

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Trusted by 10000+ brands, MyOperator is the India's leading cloud communications solution.... Read More About MyOperator read review arrow

₹2,499 /Month

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WebEngage

WebEngage

Brand: WebEngage

3.7img

3.7 out of 5

(10 user reviews)

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A SaaS-based full-stack B2C marketing automation solution that helps businesses design personalized campaigns with ease.... Read More About WebEngage read review arrow

Price On Request

SoulCRM

SoulCRM

Brand: SoulCRM

4.5img

4.5 out of 5

(2 user reviews)

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Soul CRM is an incredibly simple and efficient web based software specifically designed to provide a complete view of customer interaction across sales, ma... Read More About SoulCRM img

₹799 /Month

Cayzu

Cayzu

Brand: Cayzu

4.3img

4.3 out of 5

(0 user reviews)

Cayzu is an easy-to-use help desk software that helps businesses manage customer support through email, chat, phone, and social media in one centralized pl... Read More About Cayzu read review arrow

Price On Request

NeuroWarranty

NeuroWarranty

Brand: NeuroTags

4.3img

4.3 out of 5

(0 user reviews)

NeuroWarranty is a customer experience management software that helps in connecting with your customers through the data collected via different sales cha... Read More About NeuroWarranty img

Price On Request

Nural Service

Nural Service

Brand: Nuraltech Private Limited

4.2img

4.2 out of 5

(0 user reviews)

... Read More About Nural Service img

Price On Request

DevRev

DevRev

Brand: DevRev Inc.

4.3img

4.3 out of 5

(0 user reviews)

A modern, AI-powered CRM and product management platform designed to connect developers directly with customers.... Read More About DevRev read review arrow

$20 /Month

ServiceKart

ServiceKart

Brand: Crackkart Infotech Pvt Ltd

4.3img

4.3 out of 5

(0 user reviews)

ServiceKart is a comprehensive business software solution designed to streamline customer support processes.... Read More About ServiceKart read review arrow

₹2,999 /License

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Ada

Ada

Brand: Ada

4.3img

4.3 out of 5

(0 user reviews)

Ada ChatBot Software is an all-in-one Chatbot Software designed to serve Startups, SMBs, SMEs and Agencies. This Web-Based Chatbot Software has a simple in... Read More About Ada img

Price On Request

Yuma AI

Yuma AI

Brand: Yumai AI

4.3img

4.3 out of 5

(0 user reviews)

Yuma AI Customer Support Software is an intelligent and efficient solution that empowers businesses to deliver exceptional customer support.... Read More About Yuma AI read review arrow

$39

Froged

Froged

Brand: Froged

4.3img

4.3 out of 5

(0 user reviews)

... Read More About Froged img

$39 /Month

Aide

Aide

Brand: Aide

4.3img

4.3 out of 5

(0 user reviews)

Aide Customer Support Software empowers businesses with efficient ticket management, multi-channel support, and robust analytics, ensuring exceptional cust... Read More About Aide read review arrow

Price On Request

Redapto

Redapto

Brand: Redapto

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... Read More About Redapto img

Price On Request

BizChat

BizChat

Brand: BizSolutions

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... Read More About BizChat img

$25

BoldDesk

BoldDesk

Brand: Syncfusion

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... Read More About BoldDesk img

$18 /Agent/Month

Last Updated on : 22 Dec, 2025

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Customer Support Software Comparison

Zoho Assist
VS
Freshdesk
Zoho Assist vs Freshdesk
Zendesk
VS
Freshworks 360
Zendesk vs Freshworks 360

Looking for Customer Support Software that is:

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Customer Support Software Questions

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A:

The best free customer feedback tools for 2025 are Google Forms, SurveyMonkey, QuestionPro, Zonka Feedback, Survicate and a few more.

Jitendra Pandey . Sep 29, 2025

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Customer Support Software Reviews

Z

Zendesk

4.7

“The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied.”

- Ankit patidar

See all Zendesk reviewsimg
M

MyOperator

4.5

“extremely helpful team who did everything they could to help solve our issues”

- mitesh Tiwari

See all MyOperator reviewsimg
W

WebEngage

4

“WebEngage’s ability to analyze customer behavior and deliver content in real-time has significantly improved engagement and conversion rates.”

- Mohit Chauhan

See all WebEngage reviewsimg

Articles for Customer Support Software

See allimg
How Can AI Call Routing Reduce Customer Wait Times? How Can AI Call Routing Reduce Customer Wait Times?

October 13, 2025

Difference Between Customer Service Vs. Customer Support Difference Between Customer Service Vs. Customer Support

April 2, 2025

Why Excellent Customer Support is Critical for Your Business Growth Why Excellent Customer Support is Critical for Your Business Growth

February 14, 2025

Related Categories

Price of Customer Support Software for Small Business in India

Customer Support Software Cost
Top Customer Support Software Starting Price Rating
Zoho Assist₹4800.00 /Month4.1
Freshdesk₹1199.00 /Month4.7
Zendesk$25.00 /Agent/Month4.5
Freshworks 360₹2799.00 /Monthly4.2
Ringcentral$20.00 /year4.6
MyOperator₹2499.00 /Month4.5
SoulCRM₹799.00 /Month4.5
DevRev$19.99 /Month4.3
ServiceKart₹2999.00 /License4.3
Yuma AI$39.00 4.3

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