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Zopim Chat
Zopim Chat
Zopim Chat
Zopim Chat
Zopim Chat

Zopim Chat

Brand : Zendesk

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Zopim Chat Pricing & Plans

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Zopim Chat Features

  • icon_check Real Time Chat A mission critical communication bridge that allows agents to talk with website visitors instantly in real time now.
  • icon_check Proactive Triggers A specialized automation tool that sends targeted messages to visitors based on their behavior or time on page today.
  • icon_check Visitor Tracking A high precision monitoring engine that shows which pages a customer is viewing and their geographic location now.
  • icon_check Canned Responses A high efficiency utility used to save and reuse common answers to speed up support and ensure consistency today.
  • icon_check Pre Chat Forms A specialized data collection tool used to gather visitor names and emails before a conversation starts for leads now.
  • icon_check Offline Forms A mission critical backup system that allows visitors to leave messages when no agents are available for help today.
  • icon_check Chat Routing A specialized logic engine that automatically assigns incoming chats to the right agent or department in real time now.
  • icon_check Chat Analytics A data driven reporting hub used to track chat volume, agent performance, and customer satisfaction scores today.

Zopim Chat Specifications

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  • Suitable For :
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  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Individual, Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs, Freelancers
  • Phone, Email, Live Chat, Communities, Forums
  • API Integration
  • Live Online, Webinars, Documentation, Videos
  • English
  • AI Integrated
  • Next Generation
  • HIPAA, CCPA, CPRA, ECPA

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Zendesk Company Details

Brand Name Zendesk
Information Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations.
Founded Year 2007
Director/Founders Alexander Aghassipour, Mikkel Asger Svane, Morten Primdahl
Company Size 1000+ Employees
Other Products Zendesk, Zendesk Remote Access Software, Zendesk Sell

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