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By Knowlarity
Starting Price
₹2,359/Month
Knowlarity is the pioneer of cloud business communication solutions and has been leading the emerging market of cloud t... Read More About Knowlarity
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By MyOperator
Starting Price
₹2,949/Month
MyOperator is one of the best call center software for businesses of all sizes in India. This solution is trusted by th... Read More About MyOperator
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By Aavaz
Price On Request
A world class cloud based call centre software, Aavaz is a complete SAAS solution delivered on browsers/smartphones that... Read More About Aavaz Call Center Suite
By AVOXI
FREE
AVOXI Smart Queue is a cloud-based virtual call center solution. The software is suitable for all business sizes and fe... Read More About AVOXI Smart Queue
By CloudTalk
Price On Request
CloudTalk is one of the best call center CRM software designed for sales companies. The software helps in boosting the... Read More About CloudTalk
By Twilio
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Twilio is a complete Call Center CRM Software designed to serve Startups, SMBs, SMEs and Agencies. This Call Center CRM... Read More About Twilio
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OpenPhone is one of the best IVR software that helps businesses communicate better with customers. With this business p... Read More About OpenPhone
Last Updated on : 25 Mar, 2023
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Call Center Software
10 Free and Open Source Call Center Software for Small Business
Created on February 16, 2019
Call center agents need to evolve and better address the needs of customers continually. There is a seemingly endless number of tools and applications they use on a day-to-day basis to empower their efforts and live up to customers’ expectations. A sizeable user base at call centers is now accept....
Call Center Software
How to Effectively Manage a Call Centre Customer Service Team
Created on March 29, 2018
A call centre is a dynamic workplace, where every call brings in a new challenge. As with most customer service roles, a call centre professional has to be tenacious and patient in handling demanding customers. The stress that a call centre professional experiences on a daily basis can bring down m....
Call Center Software
How to Setup a Successful Virtual Call Centre
Created on May 6, 2021
Gartner study indicated how by the year 2023 most of the companies would move to the WFH (work from the home) model. Covid-19, the ravaging pandemic hit suddenly like a storm and made companies streamline their work based on this new WFH model. While some organizations were ready for this sudden tr....
Call Center Software
7 Cold Calling Techniques to Ace in Sales
Created on April 19, 2018
When a person is being circled as a prospect, connecting through call is usually the first step in making a sale. This call is known as ‘cold calling’ and it is named as such because in the past, calls were made without any background knowledge of the prospect. There was no internet in the past....
Call Center Software
These 5 Inbound Call Centre Trends You Can’t Afford to Sleep On in 2022
Created on December 11, 2018
We saw a lot of changes to the call centre landscape in 2018. From the use of messaging apps to speech recognition technologies, organizations are now making the most of AI integrated into customer interactions. Today, we share Five Inbound Call Centre Trends You Can’t Afford to Sleep On in 2022.....
Call Center Software
Auto Dialer Software to Boost Call Connect Rate for (Realtors & Call Centres)
Created on August 25, 2020
Autodialers are increasingly becoming an indispensable tool for small business for marketing and CRM services. Enterprises that deal with a large number of outbound calls on a daily basis will benefit significantly from using a telephone dialer. In this article, we tell you everything about automat....
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