SolarWinds Help Desk Essentials Pack

Help Desk Software

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ActivDesk

Help Desk Software

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Starting from

₹ 1770

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All industries

Hospitality

Ticket Management
Remote Access
Analytics and Reporting
Asset Management
Security

View all SolarWinds Help Desk Essentials Pack features

Ticketing
Teamwork & Communication
Multichannel Helpdesk
Self Service
Email Integration

View all ActivDesk features

Overall

4.2(3)

Features

4.8

Ease of Use

4.5

Value for Money

4.6

Customer Support

4.3

Likelihood to Recommend

78%

View all SolarWinds Help Desk Essentials Pack reviews

Overall

4.1(1)

Features

Ease of Use

4.5

Value for Money

Customer Support

Likelihood to Recommend

90%

View all ActivDesk reviews

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Pros

“I've recently bought a key with Techjockey and I've had no issues! Quick to reply to queries and will go above and beyond to help their customers. The key arrived via email within 24 hours and help is offered if there are any hiccups with software.”

Posted - Aug 07, 2018

Cons

“N/A”

Posted - Aug 07, 2018

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Pros

“very easy to use”

Posted - Feb 27, 2021

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between SolarWinds Help Desk Essentials Pack and ActivDesk

Let’s have a detailed comparison of SolarWinds Help Desk Essentials Pack vs ActivDesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether SolarWinds Help Desk Essentials Pack or ActivDesk fits your business.

Comparison of SolarWinds Help Desk Essentials Pack vs ActivDesk In terms of Features

SolarWinds Help Desk Essentials Pack includes features like Ticket Management, Remote Access, Analytics and Reporting and Asset Management. ActivDesk is known for functionalities like Ticketing, Teamwork & Communication, Multichannel Helpdesk and Self Service. When you compare SolarWinds Help Desk Essentials Pack vs ActivDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SolarWinds Help Desk Essentials Pack and ActivDesk In terms of Deployment Type

While SolarWinds Help Desk Essentials Pack supports Web Based deployment; ActivDesk is suitable for Web Based deployment. While selecting between SolarWinds Help Desk Essentials Pack and ActivDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SolarWinds Help Desk Essentials Pack or ActivDesk: Which Is Ideal for Your Industry

SolarWinds Help Desk Essentials Pack is ideal for industries like All Industries. For Hospitality, ActivDesk is a better choice. If you are confused between SolarWinds Help Desk Essentials Pack or ActivDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SolarWinds Help Desk Essentials Pack or ActivDesk

SolarWinds Help Desk Essentials Pack and ActivDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SolarWinds Help Desk Essentials Pack and ActivDesk during demo to decide which one is best for your business.

FAQs

Is SolarWinds Help Desk Essentials Pack better than ActivDesk?

While SolarWinds Help Desk Essentials Pack offers customized features, ActivDesk has diverse modules. Select between SolarWinds Help Desk Essentials Pack or ActivDesk as per your business needs.

Are SolarWinds Help Desk Essentials Pack and ActivDesk same?

Both these products offer similar features but with a different approach. While SolarWinds Help Desk Essentials Pack emphasizes on user experiences, ActivDesk focuses on functionalities.

Which is better SolarWinds Help Desk Essentials Pack or ActivDesk?

It all depends on the functionalities that you prefer. While SolarWinds Help Desk Essentials Pack offers add-ons along with essential features, ActivDesk emphasizes on customization.

Is SolarWinds Help Desk Essentials Pack the same as ActivDesk?

No, the difference between SolarWinds Help Desk Essentials Pack and ActivDesk lies in terms of features and functionalities. While SolarWinds Help Desk Essentials Pack can be customized as per the user’s needs, ActivDesk addresses the diverse audience.

Can SolarWinds Help Desk Essentials Pack replace ActivDesk?

It depends upon your business requirement. Both SolarWinds Help Desk Essentials Pack and ActivDesk provides standard features to cater diverse industry needs.

What is the difference between SolarWinds Help Desk Essentials Pack and ActivDesk?

The difference lies in terms of the user interface and functionalities. While SolarWinds Help Desk Essentials Pack is customizable, SolarWinds Help Desk Essentials Pack offers comprehensive modules.