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IOP Service Request Management

by : IOP Technologies

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Service Request Management is a helpdesk software solution catering to track the problems or service issues for closure/solution for the same and undertaking analytics on agents, issues or problem areas. This intuitive solution facilitates small office work assignments and tracking, service-reques... Read more

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IOP Service Request Management Software Overview

 

Service Request Management is a helpdesk software solution catering to track the problems or service issues for closure/solution for the same and undertaking analytics on agents, issues or problem areas. This intuitive solution facilitates small office work assignments and tracking, service-request handling with notifications via email, helpdesk ticket handling with analytics for business entities. User-friendly and interactive software interface enables the users to accomplish all vital operation effortlessly.

Product Features
Service Request Management has been designed exclusively for offices, self-employed professionals and corporates providing extensive services and customer support. The software allows efficient and flawless functioning in synchronization with various domains thereby reducing turnaround time and enhanced productivity at minimum cost. The magnificent features of Service Request Management software include:

  • Instant work assignments and tracking for offices
  • Efficient service-request handling with notifications
  • Generation of e-Invoices with payment history for tracking payments/expenses
  • Help desk type ticket handling with competent analytics for easy tracking of tickets
  • Audit trails, tracking of updates and assignments
  • Organization - wide staff performance metrics
  • Department - wise requests trending
  • Support for repetitive tasks and recurring issues
  • Dashboard view showcasing urgent tasks and close-by dates for effective administration

About the Company
IOP Technologies LLP is an ISO 9001 : 2008 certified company providing holistic software solution and services to global customers. IOP Technologies endeavors to deliver state-of-the-art automation solutions catering to the advanced technology integration needs and empowering the enterprises to concentrate on their core business while ensuring completely managed solutions. The company offers consulting and technical services in the areas like IT Consulting, Product customization (ERP, Help desk software, Small office management), Web application development, Cloud hosting, Open source customization & support, Enterprise Architecture Tool consulting. 

IOP Service Request Management Plans & Pricing

IOP Service Request Management price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

IOP Service Request Management Features

Tracking

Work assignments and tracking for offices

Notification

Service-request handling with notifications

e-Invoices

e-Invoices with payment history for to track payments/expenses

Help Desk Management

Help desk type ticket handling with analytics for easy tracking of tickets

Audit Trail

Audit trails, Tracking of updates and assignments

Support

Support for Repetitive tasks/ recurring issues

Dashboard

Dashboard view showing urgent tasks, close-by dates

IOP Service Request Management Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • English
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IOP Service Request Management Reviews

66%

Have recommended this product

Overall Score

4.3/5
Based on 1 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

DK

Danish Khan

User

4.3/5

4.5/5

4.2/5

4.2/5

4.4/5

“Very good service”

Pros :

Cons :

Posted - Jul 28, 2016

IOP Service Request Management FAQ

A. IOP Service Request Management Help Desk Software is compatible with Windows operating systems.
A. IOP Service Request Management Help Desk Software app is not available.
A. IOP Service Request Management Help Desk Software supports Web-Based.
A. IOP Service Request Management Help Desk Software is typically used in All Industries.
A. IOP Service Request Management Help Desk Software demo is available for free with Techjockey.com
A. IOP Service Request Management Help Desk Software offers a free trial. However, the premium plan with advanced features available at Techjockey .
A. For IOP Service Request Management Help Desk Software installation, insert the given CD/USB flash storage in your system and open the Setup Wizard to get started.
A. IOP Service Request Management Help Desk Software helps with Tracking,Notification,e-Invoices and Help Desk Management. It's a complete solution for Audit Trail,Support and Dashboard.

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